GoPro HERO 7 BLACK, Setup + Troubleshooting Manual

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W
ARRANT
Y
UNDERSTANDING THE GOPRO WARRANTY
GoPro products and accessories are guaranteed against manufacturing defects one year
from the original date of purchase (2 years in the EU).
• In the event of such defects during this period, GoPro will repair or replace the defective part or
product with a comparable part or product at GoPro’s sole discretion.
• EXCEPTION: The sale, processing or other handling of this product is without warranty,
condition or other liability even though the defect or loss is caused by negligence or other fault.
Damage resulting from use, accident, or normal wear and tear is not covered by this or
any warranty.
GoPro assumes no liability for any accident, injury, death, loss or other claim related to or
resulting from the use of this product.
• In no event shall GoPro be liable for incidental or consequential damages relating to or resulting
from the use of this product or any of its parts.
Because of possible user resealing error, this product is not warrantied against water
housing leakage or any resulting damage.
NOTE: Please review and follow the instructions carefully when sealing the water housings.
Returns or replacements of parts and/or products may be subject to shipping, handling,
replacement and/or restocking fees.
Warrantying through GoPro Support via phone or email is meant for the customer and not the retailer;
the customer should contact GoPro directly and maintain possession of their packaged unit and camera
for potential warranty replacement. A warranty replacement through GoPro Support replaces just the
individual items that are defective and does not provide a fully packaged unit back to the customer.
Refer to your retailer’s warranty process if you choose to replace the camera for a customer instead of
directing them to GoPro Support.