If you see a yellow status light (Nest Cam Indoor and Outdoor) or yellow blinking light ring
(Nest Cam IQ Indoor and Outdoor and Nest Hello), your camera may have trouble connecting or
there’s insufficient power. Try plugging your camera into another outlet.
For Nest Hello, you may need to upgrade the transformer that the chime’s wires are connected
to.
to have them check the voltage and install a new transformer.
You see a solid red light on the camera>
If you don’t see anything but a solid red status light, it means the LED isn’t working properly.
Contact
You’ve exhausted all troubleshooting options>
If you’ve exhausted all troubleshooting options,
your camera and set it up again in
the Nest app.
