Appendix
Limited Warranty
B.
Limitation of the Warranty
Duration of
Gonotec product
Limited Warranty
1.
TO THE EXTENT PERMISSIBLE UNDER THE
APPLICABLE LOCAL LAWS, NEITHER GONOTEC NOR
ITS SUPPLIERS SHALL ASSUME ANY ADDITIONAL
WARRANTY SERVICES OR ACCEPT ANY OTHER
CONDITIONS, EXPRESS OR IMPLIED, WITH REGARD
TO THE GONOTEC PRODUCTS.
Software
90 days
Thermistor probe
180 days
Osmometer
1 year
A. Extension of the Limited Warranty
C. Limitations of Liability
1.
Gonotec guarantees the end user that Gonotec products
shall be free from manufacturing and material defects for
the above periods of validity from the purchase date. The
end user must provide proof of the purchase date.
1.
To the extent permissible under the applicable local laws,
the legal remedies named here shall be the sole and
exclusive legal remedies available to the customer.
2.
For software products, Gonotec’s limited warranty applies
only to the non-execution of programming instructions.
Gonotec does not guarantee that the operation of a
product will proceed without errors or interruptions.
2.
TO THE EXTENT PERMISSIBLE UNDER THE
APPLICABLE LOCAL LAWS AND WITH THE
EXCEPTION OF THE OBLIGATIONS EXPRESSLY
NAMED HERE, NEITHER GONOTEC NOR ITS
SUPPLIERS SHALL BE LIABLE FOR DIRECT OR
INDIRECT, SPECIFIC, INCIDENTAL OR
CONSEQUENTIAL LOSSES, WHETHER BASED ON A
CONTRACT, A TORTIOUS ACT OR ANOTHER LEGAL
THEORY, AND NOTWITHSTANDING PRIOR
NOTIFICATION OF THE POSSIBILITY OF SUCH A
LOSS.
3.
Gonotec’s limited warranty applies only to defects that
arise during normal operation of the product. It does not
apply under the following conditions:
d. Inadequate servicing or improper modification;
e. Use of software, interfaces, print media or accessories
not supported or supplied by Gonotec; or
f. Use of the equipment in a manner not covered by the
product specifications.
D. Respective
Jurisdiction
1. This warranty statement guarantees the customer
4.
For Gonotec osmometers, the use of measuring vessels
of manufacturers other than those of the measuring
vessels supplied by Gonotec does not void the customer’s
warranty claims or any customer support contracts
between Gonotec and the customer.
certain legal claims. The customer may have other legal
claims that go beyond those outlined here.
Such claims vary by state in the US, by province in Canada
and by nation elsewhere in the world.
2.
Elements of this warranty statement that conflict with local
laws can be regarded as amended to comply with the
applicable laws. For this reason, certain warranty
exclusions and restrictions outlined here may be of no
relevance to the customer. In some states of the US, in
some Canadian provinces and in some countries outside
North America, for example, the following national laws
apply:
If, however, the use of measuring vessels from third-party
providers or the cleaning of recycled measuring vessels
results in malfunctions or damage to the osmometer or
thermistor probe, Gonotec shall assess the normal fees
for the time and material required to repair such
malfunctions or damage.
5.
If Gonotec is notified within the warranty period of a defect
in a software product, in media or in a thermistor probe
and if the Gonotec warranty applies to the defect,
Gonotec shall replace the defective product. If Gonotec is
notified within the warranty period of a defect in a
hardware product and if the Gonotec warranty applies to
the defect, Gonotec shall repair or replace the defective
product at its discretion.
a.
Exclusion of the fact that the warranty exclusions and
restrictions named here restrict the legal rights of a
customer (for example: Great Britain)
b. Restriction of the possibilities for manufacturers to
enforce such warranty exclusions and restrictions
c. Granting of additional warranty claims for the customer,
fixing of the validity period for implied warranty services
that the manufacturer may not exclude, or nonadmission
of restrictions relating to the validity period for implied
warranty services
6.
If Gonotec is unable to repair or replace a defective
product to which the Gonotec warranty applies, Gonotec
shall refund the purchase price of the product within a
reasonable period following notification of the respective
defect.
3.
THE FOLLOWING APPLIES TO CONSUMER
TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND:
THE CONDITIONS OF THIS WARRANTY STATEMENT
NEITHER EXCLUDE LEGAL RIGHTS APPLICABLE TO
THE SALE OF GONOTEC PRODUCTS TO SUCH
CUSTOMERS NOR REPRESENT A RESTRICTION OR
AMENDMENT OF SUCH RIGHTS, BUT INSTEAD
REPRESENT A SUPPLEMENT TO THESE RIGHTS,
EXCEPT TO THE EXTENT PERMISSIBLE UNDER THE
LAW.
7.
Gonotec is not obligated to repair or replace a product or
refund its purchase price until the customer returns the
defective product
to Gonotec.
8.
Replacement products may be new or almost new, as
long as their functionality is at least that of the replaced
product.
9.
The Gonotec limited warranty is applicable in all countries
in which Gonotec sells the applicable product. The
following countries and regions are exceptions: All
countries outside the EU. In these countries, the warranty
is only valid in the country in which the product was
purchased. Contracts for additional warranty services,
such as on-site service, may be available from an
authorized Gonotec sales partner.
50 |
Appendix
