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FAQ & Troubleshooting
Q: Poor video quality or no video signal on display:
A1: Check whether the HDMI cables are connected
properly and are in good working condition.
A2: Make sure the resolution of the display is compatible
with the splitter's resolution
Q: No HDMI signal output from the HDBaseT
connectors while the local HDMI out port is working
normally:
A1: Check whether the HDMI cables are connected
properly and are in good working condition.
Q: Splash screen on the displays:
A1: Cause by damaged or low quality HDMI cables.
Change to a higher quality HDMI cable.