26
Warranty
In relation to the customer, in cases of defects of the delivered product, the war-
ranty provisions (§8 Customer Protection Act) apply. No case of warranty exists
for damage caused by improper use or handling of the product. The same applies to
ordinary wear.
The product images on the website and/or in our print media, differ from the appe-
arance of the delivered product, due to the resolution and size in terms of color and
size. The delivered goods shall be deemed as agreed as long as the delivered pieces
correspond to the product specification.
If the customer is a consumer under the Consumer Protection Act, he shall do his
utmost to check the goods for completeness, correctness and other faultlessness, in
particular the package integrity and shall contact us in case of any of these via email
at [email protected] with a brief description. This is the only rapid and effective
processing of any notices of defects. A breach of this obligation does not restrict the
statutory warranty rights of the consumer.
If a return of the goods is demanded by the customer and the goods are actually de-
fective, we bear the costs. Otherwise, any costs of shipment are to be borne by the
customer. Defective goods must therefore be returned only on our specific request.
