GMW 5203, User Manual

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15. WARRANTY INFORMATION
GMW Associates warrants that Laboratory Electromagnets and Laboratory Electromagnet Systems
supplied by GMW Associates will be free of defects in materials or workmanship for a period of 12
months from the date of installation or 15 months from the date of shipment whichever is the
shorter.
Within this period GMW Associates will repair or replace defective parts free of charge either at the
end user’s site or at GMW Associates location at GMWs choice.
GMW Associates will reimburse or pay the lowest two way freight charges on items returned to
GMW Associates or our authorized agent provided prior authorization for shipment has been given
by GMW Associates.
This warranty shall not apply to any equipment which our inspection shows to have become
defective due to mishandling, misuse, improper maintenance or any other damage not generally
acceptable for equipment of a similar type.
GMW Associates reserves the right to make changes in product or system design without incurring
any obligation to modify previously delivered equipment.
The foregoing is the full extent of the GMW Associates warranty. No other warranty is expressed or
implied. In no event shall GMW Associates be liable for damage arising from late delivery or
misuse of the equipment. GMW Associates makes no warranty of the fitness of the equipment for
the intended end-use other than the equipment meets the written specifications presented to the
purchaser by GMW Associates.
If any defect or fault in the equipment is discovered the end-user should notify GMW Associates of
the problem including details of Model numbers and serial numbers. GMW Associates will either
make arrangements for service by the end-user or GMW Associates, or give authorization for return
shipment to GMW Associates.
All return shipments must be made according to GMW Associates instructions with adequate
packaging and documentation identifying the shipment including the GMW Associates Return
Material Authorization (RMA) number. GMW Associates will not accept responsibility for
equipment damaged in return shipment and thus all shipments should be properly packed and
adequately insured by the customer.
To request warranty service, please contact the GMW representative nearest you.
GMW Associates
Web:
www.gmw.com/help/
Email: engineering@gmw.com
India: Transact.
Web:
www.transact.co.in
Email: sales@transact.co.in
Japan: TOYO Corporation.
Web:
www.toyo.co.jp/English/
Email: magne@toyo.co.jp