GMC 2004 Cadillac, Warranty And Owner Assistance Information

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An Important Message to Cadillac Owners... .........1
Cadillac’s Commitment to You ............................1
Owner Assistance .............................................1
GM Participation in an Alternative Dispute
Resolution Program ........................................1
Warranty Service – United States and Canada .........1
Warranty Coverage at a Glance ...........................2
General Motors Corporation New Vehicle
Limited Warranty .............................................4
What Is Covered ...............................................4
6.6L DURAMAX™ Diesel Engine Coverage ..........6
What Is Not Covered .........................................6
Things You Should Know About the
New Vehicle Limited Warranty ..........................9
Warranty Repairs – Component Exchanges ..........9
Warranty Repairs – Recycled Materials ................9
Tire Service .....................................................9
6.6L DURAMAX™ Diesel Engine .........................9
After-Manufacture “Rustproofing” ........................10
Paint, Trim, and Appearance Items ....................10
Vehicle Operation and Care ..............................10
Maintenance and Warranty Service Records ........10
Chemical Paint Spotting ...................................11
Warranty Coverage – Extensions .......................11
Touring Owner Service – Foreign Countries ........11
Warranty Service – Foreign Countries ................12
Original Equipment Alterations ...........................12
Recreation Vehicle and Special Body or
Equipment Alterations ...................................12
Pre-Delivery Service ........................................13
Production Changes .........................................13
Noise Emissions Warranty for Light Duty
Trucks Over 10,000 Lbs. GVWR Only .............13
Emission Control Systems Warranty ..................14
What Is Covered .............................................14
How to Determine the Applicable
Emissions Control System Warranty
(Light Duty Trucks Only) ...............................14
Federal Emission Control System Warranty .........14
California Emission Control System Warranty .......16
Emission Warranty Parts List ............................18
Replacement Parts ..........................................22
Maintenance and Repairs .................................23
Claims Procedure ............................................24
2004 Cadillac Warranty and Owner Assistance Information