14.
:
Cleaning the fire grate and the ash pan area
Clean the fire grate with an ash vacuum cleaner and if necessary with a brush (but
only when the stove is not plugged in). Every opening in the fire grate must be free
of remains. The space where the ash pan is placed and the space around the fire
door must also be vacuum cleaned after emptying the ash pan.
When the fire basket is removed the grate can be cleaned, Make sure the fire
basket is put back in the correct manner! Also check the seal around the door! We
advise you to clean with an ash vacuum cleaner to limit damage to parts of the stove
especially the filament.
Cleaning the stove window
It is normal for the stove window to become dirty so this does not indicate any
defect. Solid fuel, especially the fine ash from wood pellets makes the window
cloudy. This cloudiness can be a lighter or darker colour depending on the quality of
the pellets. The best way to clean the glass window is with a damp cloth. Difficult
spots can be removed with a special glass cleaner (without biting acids or solvents)
available at your supplier.
Keeping surfaces clean
Varnished surfaces can only be cleaned when the varnish coating has fully
hardened and burnt-in otherwise the surface may become scratched. It is advisable
only to clean the outside parts when the stove is cold. The best way to clean the
varnished parts is with a cold damp cloth just using water. For the powder coated
parts a little washing up liquid may be used.
Maintaining natural stone
Soapstone and sandstone are both types of natural stone so colour may change or
differences occur. This is not a reason to return the stove. Lubrication or grease can
be removed with soap and water. Small scratches can be treated with fine
sandpaper. Do not use a sponge, scouring agent or aggressive detergent.
15.
The quality of Pellets
As mentioned before, only wood pellets may be used that comply with the stated
standards and certification. A good quality of pellets is important for the pellet
stove remaining free of any breakdown.
Also the frequency of maintenance is based on this particular quality of pellets.
The ash production is most important. Do not use pellets with an ash level higher
than 1.0%, a lower level is always better.
When different kinds of pellets are used the stove can react differently and for
example produce more or less power, cause the stove window to become dirty
and can cause noise.
Storing the pellets
Wood pellets are completely dry when supplied and can be used in the stove
immediately. The pellets must be stored in a clean and dry place to maintain their
quality. Pellets should be kept in closed bags and not kept outside. Pellets can
become damp due to humidity which can cause a blockage in the auger.
