45
/
48
5.
The on/off switch on the battery is off.
Solution:
Turn switch on by pressing straight
line side of battery switch down.
Problem: The Scooter Operates Intermittently.
Possible causes/solutions:
1.
The battery is low on charge causing soft riding condition. See page 45 above for
description of soft riding condition.
Solution:
Recharge Battery.
2.
The battery is not locked and secured into its base.
Solution:
Secure battery by locking
it to the frame using the key provided.
Problem: Short ride time/runs slow.
Possible causes/solutions:
1.
Rider weight.
Solution:
Do not exceed 136 kg (300 lbs.) maximum weight limit.
2.
Riding conditions.
Solution:
Use only on flat, dry surfaces. Avoid inclines and areas
with debris on surface.
3.
Battery not fully charged.
Solution:
Charge battery until full.
4.
Old/Damaged Battery.
Solution:
Replace Battery. Contact Customer Service on our
website:
Problem: Motor has clicking noise when it is first started.
Possible causes/solutions:
1.
This is normal as clicking noise means the motor is reaching its power limits under the
current speed setting. If the speed setting is 1, which means the lowest power, the
motor is working hard under speed limit when the scooter moves from speed zero.
Once the scooter gets moving or is geared up, the noise will go away.
Problem: Charger LED light stays blue after connecting charger to outlet and battery.
Possible causes/solutions:
1.
Charger needs to be reset. Charger experiencing temporary short circuit.
Solution:
Unplug the charger from the outlet, wait for 40 minutes and plug in again.
2.
Battery fuse is blown.
Solution
: unplug the charger from battery, detach the battery
from the scooter, and contact support for instructions.
IF YOU’VE CONSULTED THE TROUBLESHOOTING GUIDE AND ARE STILL HAVING PROBLEMS
WITH YOUR SCOOTER, PLEASE CONTACT CUSTOMER SERVICE by phone at 855-500-2640, by
email at
. Also visit our website for
replacement parts, product support, and instructional videos. Use only replacement parts
supplied by Glīon.
CLEANING, STORING, AND SERVICING
1.
KEEP YOUR SCOOTER DRY:
Do not ride your scooter in wet conditions unless
unavoidable. Dry off your scooter immediately.
2.
KEEP YOUR SCOOTER CLEAN:
Remove dust and dirt from your scooter with a wrung-out,
damp rag. Dry immediately. Never use solvents. Do not spray your scooter down with
water or submerse it.
Summary of Contents for SNAPnGO 335
Page 27: ...27 48...
