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Symptom 

Cause 

Corrective action 

Product will not operate. 

Electrical connection issue. 
 
Low water reading. 

Ensure product has working electrical conection. 
 
Refill  the  water  tank(s)  of  the  product.  See  “Low 
water / Refilling the water tanks” above.

 

Product  will  not  operate. 
The  LED  fuel  bed  only 
operates. 

Low water reading. 
 
Product is not level. 

Refill the water tank (s) of the product. See “Low 
water / refilling teh water tanks” above. 
 
Ensure  the  product  is  level  by  checking  the  on-
board level (Fig 8). 

LEDs 

blink 

twice 

and 

product beeps twice. 

Product is approaching low water. 

Refill the water tank (s) of the product. See “Low 
water / refilling the water tanks” above. 

Little or no mist generation.  Transducer not operating correctly. 

 
Transducer is dirty. 
 
Transducer is not sitting correctly in 
sump. 
 
Fan is obstructed or blocked. 
 
 
Nozzle is not on sump correctly. 
 
Nozzle is blocked.  

Check operation of transducer. 
 
Clean sump and transducer thoroughly. 
 
Switch  off  product,  take  nozzle  off  sump  and 
ensure transducer is fitted in sump correctly. 
 
Remove  air  filter  and  clean.  Ensure  it  is  placed 
back in product correctly.  
 
Ensure nozzle is sitting on sump correctly. 
 
Clean sump, transducer and nozzle thoroughy. 

The  flame  effect  has  too 
much smoke. 

Flame effect setting is too high. 

Turn  down  the  flame  effect.  Give  the  product 
time to adjust to the new setting. 

Bluetooth  receiver  stops 
working. 

Loose connection. 

Check connection to jack (Fig 12). 

Remote 

control 

stops 

working. 

Bluetooth range issue. 
 
 
Bluetooth  receiver  connection  is 
loose. 
 
Remote  control  batteries  need 
replacing.. 

Check positioning of Bluetooth Receiver. Ensure it 
is not encased in metal or concrete. 
 
Check connection to jack (Fig 12). 
 
 
Replace batteries with two new AAA batteries. 

7—Troubleshooting 

 

Summary of Contents for KIT Glamm 3D Plus 1000

Page 1: ...rs Voltage 220 240 V Frequency 50 Hz Consumption 220 W 440 W The product complies with the European Safety Standards EN60335 2 30 and the European Standard Electromagnetic Compatibility EMC EN55014 EN60555 2 and EN60555 3 These cover the essential requirements of EEC Directives 2006 95 EC and 2004 108 EC ...

Page 2: ...GlammFire PAG 2 ...

Page 3: ...ting the desired flame effect 17 5 5 Low water Refilling the water tanks 17 6 Maintenence 17 6 1 General tips 17 6 2 Cleaning 18 7 Troubleshooting 19 8 General dimensions 20 9 After sales service 20 10 Warranty 20 Congratulations on purchasing your GlammFire Electric appliance This quality product has been designed with preci sion and rigour that characterizes us to offer you pleasant and soothing...

Page 4: ...od 354 Min 190 mm Max 260 mm Model DIM A Kit Glamm 3D Plus 500 508 Kit Glamm 3D Plus 1000 1017 Dimensions for installation C E D Model C D E Kit Glamm 3D Plus 500 309 mm 230 mm 513 mm Kit Glamm 3D Plus 1000 309 mm 230 mm 1022 mm Kit Glamm 3D Plus 500 with decorative firewood 465 mm 230 mm 512 mm Kit Glamm 3D Plus 1000 with decorative firewood 980 mm 230 mm 1021 mm ...

Page 5: ...GlammFire PAG 5 ...

Page 6: ...GlammFire PAG 6 Fig 5 Fig 6 Fig 7 Fig 6B Fig 6A ...

Page 7: ...GlammFire PAG 7 Fig 8 ...

Page 8: ...Fig 9 Fig 10 Fig 11 Fig 12A Fig 12B Fig 13 ...

Page 9: ...GlammFire PAG 9 ...

Page 10: ...GlammFire PAG 10 ...

Page 11: ...GlammFire PAG 11 Fig 23 Fig 24 Fig 27 Fig 25 Fig 26 ...

Page 12: ...GlammFire PAG 12 1 Components Decorative firewood Tank Sump Model base ...

Page 13: ...ved Children aged from 3 years and less than 8 years shall not plug in regulate and clean the appliance or perform user maintenance CAUTION Some parts of this product can become very hot and cause burns Particular attention has to be given whe re children and vulnerable people are present Do not use this appliance in series with a thermal control a program controller a timer or any other device th...

Page 14: ...ection Please ensure a 240V 13A power socket is located within 1m of the product The electrical connection should be accessible during product installation so that the connection can be made to the product easily 4 2 Building the product surround enclosure This product can be built into a wall surround or structure Please take note of the product dimensions Fig 1 and build your wall surround or st...

Page 15: ... adjusting the adjustable feet with a flat head screwdriver Fig 7 The levelness of the product can be verified by chec king the on board spirit level which is located on the metal base towards the back of the fire Fig 8 Once the product is at the correct height and is level centre the product within the opening If using the LED log fuel bed which is wider than the product this can be done by fitti...

Page 16: ...ected to a single Bluetooth remote control This will allow for control of all products at once with a single remote control Additionally the soft ware of the product has been designed in such a way that when multiple products are connected to a main switch products can be manually switched off and when switched back on they will operate in the same state as before they were switched off Multiple p...

Page 17: ... beep and the main LED lights activating Be careful not to look directly into the LED s as they can be very bright Although the main LED lights operate immediately a further 45 seconds of warm up time is required before the flame effect starts is the pairing button This will pair your remote control to the receiver See Remote Control Operation for details is the test mode button This will be used ...

Page 18: ... following the steps below 1 Press the rocker switch to the on I position a single beep will be heard 2 Press the q button on the Button Panel the product will turn on 3 Press the button on the Button Panel the LEDs will start to slowly blink on and off 4 Press the q button on the remote control the product LEDs will flash quickly three times and the product will then automatically switch off The ...

Page 19: ... the fuel bed will remain illuminated while in low water mode At this point the product can either be switched into standby mode using the remote control or Blue tooth receiver or the product can be refilled with water Refilling the product with water will cause the product to restart automatically To refill the tank remove the fuel bed and remove the water tank from its position on top of the sum...

Page 20: ...le the nozzle and sump Air filter 1 Gently lift out the fuel bed and place it aside 2 Gently slide the air filter upwards out of its plastic holder Fig 27 3 Gently rinse with water in the sink and dry with fabric towel 4 Replace the filter making sure that the coarse black filter is facing outwards 5 Replace the fuel bed 6 2 Changing the leak prevention valve pad A leak prevention valve has been f...

Page 21: ...orrectly in sump Fan is obstructed or blocked Nozzle is not on sump correctly Nozzle is blocked Check operation of transducer Clean sump and transducer thoroughly Switch off product take nozzle off sump and ensure transducer is fitted in sump correctly Remove air filter and clean Ensure it is placed back in product correctly Ensure nozzle is sitting on sump correctly Clean sump transducer and nozz...

Page 22: ...isassembly not indicated in the instruction manuals If the product fails during normal and proper use not considering the above mentioned events within the warranty period GlammFire will replace the product free of charge Our warranty is offered as an addition to your statutory rights It is applicable to the original purchaser only non transferable All repairs must only be fitted by an authorised ...

Page 23: ...ackaging to ensure that you the customer receive the quality product that you expect from GlammFire The GlammFire is always concerned with the environment This is reflected when the projection of their products and their packaging Focusing on the reduction of energy consumption raw materials natural resources and quantity of waste generated GlammFire follows the policy of the 4R s Reduce Reuse Rec...

Page 24: ...PT07711 G Recuperadores Pachinha Lda Zona Industrial da Lagoa Lote G1 4950 850 CORTES MONÇÃO PORTUGAL Tel 351 251 654 800 Fax 351 251 654 801 info glammfire com www glammfire com ...

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