GILBARCO VEEDER-ROOT Honeywell MS7120, Manual

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Page 10 MDE-4370D Honeywell® MS7120 Orbit Hands-free Scanner Setup/Service Instructions · April 2014
Site Visit
Site Visit
PX5X Passport System
When a service call is required, take the following equipment to the site with you:
• New Scanner
• Serial Cable
• USB/RS-232 Converter
To service the scanner, proceed as follows:
1 Review “Phone Questions” on page 9 . If the scanner does not work, proceed to step 2 .
2 Perform scanner “Test 1” on page 9 on the existing scanner. If the scanner fails the test, replace
the scanner. If the scanner passes the test, proceed to step 3 .
3
Perform scanner “Test 2” on page 9 on the existing scanner. If the scanner fails the test,
proceed to step 4 .
4 Stop the Passport application software by using the System Maintenance toolbar. Restart the
Passport application software by using the System Maintenance toolbar. Retest the scanner by
performing the
“Scanner Tests” on page 9 . If the scanner fails, proceed to step 5 .
5 Place the new scanner on the counter. Perform the “Scanner Tests” on page 9 . If the new
scanner passes the tests, install the new scanner on the counter. If the new scanner fails the
tests, proceed to step
6 .
6 Replace the serial cable. Perform the “Scanner Tests” on page 9 with the existing scanner. If
the scanner fails the test, proceed to step 7 .
7
Replace the USB/RS-232 converter. Perform the “Scanner Tests” on page 9 with the existing
scanner. If the scanner fails the tests, repeat the steps 1 through 7 .
PC41/PC42 Passport System
When a service call is required, take the following equipment to the site with you:
• New Scanner
• RJ-45 to RS-232 Cable
• IBM Tailgate Board
To service the scanner, proceed as follows:
1
Review “Phone Questions” on page 9 . If the scanner does not work, proceed to step 2 .
2
Perform scanner “Test 1” on page 9 on the existing scanner. If the scanner fails the test, replace
the scanner. If the scanner passes the test, proceed to step 3 .
3 Perform scanner “Test 2” on page 9 on the existing scanner. If the scanner fails the test,
proceed to step 4 .
4
Stop the Passport application software by using the System Maintenance toolbar. Restart the
Passport application software by using the System Maintenance toolbar. Retest the scanner by
performing the
“Scanner Tests” on page 9 . If the scanner fails, proceed to step 5 .