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Printer
Trouble
Solution
The data can’t be sent
from Notebook to printer
Make sure the printer is powered on.
Make sure its cable is OK and its USB
interface is well connected to Notebook.
Error printing
Make sure your printer is compatible with
your Notebook.
Please refer to the user’s manual of your
printer for help.
Audio
Trouble
Solution
No sound emitted
Adjust sound controller.
Check the setting of sound volume of the
software or os.
Check if the ear phone is firmly
connected.
Check the Devices Manager of Windows.
Be sure the Sound function has been
activated and isn’t interfering with other
hardware.
USB
Trouble
Solution
Equipments connected
can’t work
Check and be sure USB port of Notebook
is firmly connected with the USB cord of
the equipment.
Be sure the driver of the equipment is
installed correctly.
Stand by / Hibernation
Trouble
Solution
Can’t enter into Standby/
Hibernation
Please check if the Windows Media
Player is running. If Yes, the Notebook
can’t enter into Standby or Hibernation
mode.
Please close Windows Media Player.
LAN
Trouble
Solution
Can’t be connected
Be sure the RJ45 connector is firmly
connected to the Network Hub or Switch.
