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Troubleshooting Tips

4. Troubleshooting Tips

The following troubleshooting tips may help if you experience problems. Contact your dealer or
GIGABYTE for more advanced troubleshooting information.

„

Check that the card is seated properly in the PCI Express x16 slot.

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Ensure that the display cable is securely fastened to the card's display connector.

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Make sure that the monitor and computer are plugged in and receiving power.

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If necessary, disable any built-in graphics capabilities on your motherboard. For more
information, consult your computer's manual or manufacturer.
(NOTE: Some manufacturers do not allow the built-in graphics to be disabled or to become the
secondary display.)

„

Make sure you selected the appropriate display device and graphics card when you install
the graphics driver.

„

For more troubleshooting information, please right-click the ATI icon in the notification area.

„

Restart your computer.
Press <F8> on your keyboard after system starts up. When the Windows Advanced Options
Menu appears, select Safe Mode and press <Enter>.
After getting into Safe Mode,  in Device Manager check whether the driver for the graphics card
is correct.

„

For more assistance, use the Troubleshooting Guide located in the Windows Help or contact
your computer manufacturer.

„

If you are not able to find the desired monitor color/resolution settings:
The color and screen resolution options available for selection depend on the graphics card
being installed.

If necessary, adjust your monitor's setting using monitor's adjust panel to make the screen
look focused, crisp, and sharp. (Please refer to the monitor's manual.)

Summary of Contents for GV-R575SL-1GI

Page 1: ...s card Due to rapid change in technology some of the specifications might be out of date before publication of this this manual The author assumes no responsibility for any errors or omissions that may appear in this document nor does the author make a commitment to update the information contained herein Macrovision corporation product notice Thisproductincorporatescopyrightprotectiontechnologyth...

Page 2: ...Apr 10 2010 VGA Card GV R575SL 1GI VGA Card GV R575SL 1GI Apr 10 2010 ...

Page 3: ...ation 5 2 1 Board Layout 5 2 2 Hardware Installation 7 3 SoftwareInstallation 8 3 1 Driver and Utility Installation 8 3 1 1 Driver Installation 8 3 2 TaskbarIcon 10 3 3 Display Properties Pages 12 4 Troubleshooting Tips 25 5 Appendix 26 5 1 Resolutions and Color Depth Tables 26 5 2 RegulatoryStatements 27 ...

Page 4: ...ply should be with a known brand and certified to conform to safety regulations For the list of certified power supplies go to http ati amd com certifiedpsu Operating System Windows 7 Windows Vista Windows XP with Service Pack 2 SP2 Windows XP Professional x64 Edition CrossFireX TM Configuration If you are planning on using this graphics card as part of a CrossFireX system the following is require...

Page 5: ...1 Board Layout HDMI Connector DVI I Connector CrossFire Connector D Sub monitor Connector 15 pin DVI I DVI D Connector Digital LCD Monitor DVI Output HDMI TV AnalogLCDMonitor AnalogMonitor or HDMI Connector D Sub monitor Connector 15 pin DVI D Connector ...

Page 6: ...tion should be done on a grounded anti static mat The operator should be wearing an anti static wristband grounded at the same point as the anti static mat Inspect the card carton for obvious damage Shipping and handling may cause damage to your card Be sure there are no shipping and handling damages on the card before proceeding DO NOT APPLY POWER TO YOUR SYSTEM IF THE GRAPHICS CARD IS DAMAGED In...

Page 7: ...our card then turn on the computer and monitor To connect a flat panel display to your graphics card use the DVI I connector To connect an HDMI monitor to your graphics card use the HDMI connector To connect a DisplayPort monitor to your graphics card use the DisplayPort connector You are now ready to proceed with the installation of the graphics card driver Please refer to next chapter for detail...

Page 8: ...ng the operating system insert the driver disk into your optical drive The driver Autorun screen is automatically displayed which looks like that shown in the screen shot below If the driver Autorun screen does not appear automatically go to My Computer double click the optical drive and execute the setup exe program For software MPEG support in Windows XP you must install DirectX first Users who ...

Page 9: ...Setp 4 Click the Express or Custom icon and then click Next Step 5 Click the Accept button The system is installing the components Step 6 Click the Finish button to restart the computer Then the driver installation is completed ...

Page 10: ... icon in the notification area Right click the icon to enter the ATI Catalyst Control Center The ATI Catalyst Control Center is used to configure all your graphics card settings Right click the ATI icon to enter the ATI Catalyst Control Center Or you can right click on the desktop and select Catalyst TM Control Center ...

Page 11: ...dware and Sound Manage audio devices Using the picture to the left as the example to set HDMI audio to be the default Sound Playback device select Digital Output Device HDMI Otherwise select Digital Output Device SPDIF which is the onboard audio controller Step 2 In the Manage audio devices dialog box click the Playback tab Figure 1 Figure 2 Figure 3 ...

Page 12: ... Display Properties Pages Display Settings Resolutions and Color Quality for Windows To access Display Settings page right click on desktop and select Personalize then the Personalization windows will show up Select Display Settings to adjust the screen resolution and color quality settings Display Matrix Model GV R575SL 1GI HDMI DVI Yes CRT HDMI Yes CRT DVI Yes HDMI DVI D Yes CRT DVI D Yes ...

Page 13: ...iew and Advanced View at any time To access more settings in Basic View click Basic and then click Next Easy Setup Wizards Choose a wizard from the central list and click Go for step by step assistance Avivo Video Converter This wizard assists you to convert videos from one file format to another Step 1 Select Avivo Video Converter then click Go Step 2 Select the video file to be converted Step 3 ...

Page 14: ...enter the new name in the Output File area Finally click Next to start file conversion The video file has been successfully converted Setup my display configuration This wizard allows you to configure display setting for desktop viewing HydraVision Configuration Settings This wizard will take you to set up the HydraVision Configuration based on your own preference ...

Page 15: ...y Setup This option allows you to configure your desktop including changing desktop resolution and desk top mode setting up extended desktop requires more than one display and rotating desktop image to match new display orientation Information Center The Information Center page in Basic and Advanced View provides hardware and software information about the installed graphics card Graphics Software...

Page 16: ...hics card View Properties The CATALYST Control Center dashboard supports three types of views Hotkeys Properties The Hotkeys Manager allows you to create shortcut key combinations to quickly perform tasks such as changing a graphics setting or opening an application A Hotkey is a combination of a modifier key or keys such as Ctrl Alt or Shift and any letter from the alphabet ...

Page 17: ... to a specific graphics card If there is more than one graphics card installed in your computer you need to select the appropriate card before creating loading or activating a Profile Preferences Properties The Preferences page helps to restore defaults change skins and update the Catalyst Control Center The Catalyst Control Center Preferences page contains the following options Always on Top Hide...

Page 18: ...eature allows you to access the comprehensive online help register your product or generate a problem report should you require technical support The Catalyst Control Center Help feature offers the following options Help for this Page Help Contents Go to ATI com About Catalyst Control Center ...

Page 19: ...lay Color Adjust the overall richness of color by using the Gamma control To adjust the overall bright ness use the Brightness control and the over all contrast use the Contrast control Mode Use Mode to set up desktop area color quality Refresh rate and Rotation Desktop Properties Use Desktop Properties to change your desktop setup ...

Page 20: ...e pixel s center anti aliasing samples multiple locations within each pixel and blends the results together to pro duce the final color Anti Aliasing can be set to favor either system pro cessing performance or image quality or the appli cation can decide Setting for performance is best used when the 3D image is animated and smooth motion is the most im portant consideration Setting for quality is...

Page 21: ...he application s requirements CATALYST A I Catalyst A I makes use of ATI s new texture analyzer technology to optimize performance in 3D applications while maintaining or even im proving image quality It analyzes individual textures as they are loaded to determine the best and fastest way to display them Mipmap Detail Level Mipmapping is a texturing technique that preserves the detail on a 3D obje...

Page 22: ...ngs page combines all of the princi pal 3D features onto a single page without any preview window allowing for quick access and adjustment This page is useful when it is not necessary to preview the adjusted settings be cause the effect is already known or understood ...

Page 23: ...rightness Contrast Saturation and Tint for video playback Note Certain video formats do not support these adjustments These settings will only affect ap plications with video overlay support Advanced Color Use the Advanced Color page to fine tune the color of standard definition video 720x480 to make the color more or less vibrant and to re move excess red from skin tones You can preview your chan...

Page 24: ... non interlaced form Note These settings will only affect applications with video overlay support ATI Overdrive Use Overdrive to maximize your viewing experience by dynamically and safely overclocking the graphics processor and memory Use the Automated clock configuration utility to obtain the ATI recom mended speeds for the graphics processor clock and video memory clock Alternatively manually se...

Page 25: ...cted the appropriate display device and graphics card when you install the graphics driver For more troubleshooting information please right click the ATI icon in the notification area Restart your computer Press F8 on your keyboard after system starts up When the Windows Advanced Options Menu appears select Safe Mode and press Enter After getting into Safe Mode in Device Manager check whether the...

Page 26: ...e True mode 640 x 480 200 3 3 3 800 x 600 200 3 3 3 1024 x 768 200 3 3 3 1152 x 864 100 3 3 3 1280 x 768 85 3 3 3 1280 x 960 160 3 3 3 1280 x 1024 120 3 3 3 1440 x 900 60 3 3 3 1600 x 1200 100 3 3 3 1680 x 1050 100 3 3 3 1792 x 1344 85 3 3 3 1800 x 1440 70 3 3 3 1856 x 1392 75 3 3 3 1920 x 1080 75 3 3 3 1920 x 1200 85 3 3 3 1920 x 1400 75 3 3 3 2048 x 1536 66 3 3 3 The tables are for reference onl...

Page 27: ...GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals Waste Electrical Electronic Equipment WEEE Directive Statement GIGABYTE will fulfill the national laws as interpreted from the 2002 96 EC WEEE Waste Electrical and Electronic Equipment directive The WEEE Directive specifies the treatment collection recycling and disposal of electric and e...

Page 28: ... used batteries properly With your help we can reduce the amount of natural resources needed to produce electrical and electronic equipment minimize the use of landfills for the disposal of end of life products and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly China Restriction of Hazardous...

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