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Troubleshooting & Tips
Setting up
1. The device will only support personal email addresses not business
email address servers.
2. If you cannot set up your email make sure you are typing in the
email address correctly in the correct case as email addresses are
case sensitive.
3. When you set up your email account it may ask what type of server
is required, you need to make sure you select the correct one. To
make sure you get the correct one. Contact your email provider to
find out which is correct.
Sending and receiving emails
1. Please contact your email provider.
2. If you can’t send emails, check the email address you’re sending
to is written correctly. Make sure you have a strong Internet
connection.