Get Console Airconsole, User Manual

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10 Troubleshooting
Symptom Possible Resolution
No light on top of unit
when powering on Airconsole ships from Cloudstore with minimal
charge. Consequently it may need charging prior to
use. Charge the battery via the supplied white micro
USB cable from any powered USB port. Full
Charging takes around 45 minutes
Light on unit solid red or
solid blue and doesn’t
change after 1 minute. Your Airconsole unit is faulty or has failed during a
firmware upgrade. Please contact
support@get-
console.com for further advice and/or return
instructions.
Cant see Airconsole-XX
WIFI network from
iPad/iPhone/OSX There are a few possible reasons:
Out of range: Airconsole has a chip antenna that
works in a relatively short range (<20m). Move closer
to Airconsole unit and re-scan for WIFI networks.
SSID beacon not seen:
(iPad/iPhone) Turn WIFI on iPad / iPhone off then on
again to enable iPad/iPhone to pick up the
Airconsole-XX SSID
(OSX)
Choose “Join other Network” then “Show
Networks” to rescan for Airconsole SSID
SSID hidden: If Airconsole has been configured to
hide its SSID then manually join “Other Network” in
iOS WIFI settings and enter Airconsole-xx (where xx
is the value printed on Airconsole device). On OSX
click “Join Other” from the “Find and join a Wi-Fi
network” dialog box.
Airconsole powered off: Check Airconsole is
powered on and the blue light on the top is blinking
every few seconds. If blue light is solid, or red (and
stays that way) refer to below
Connected to Airconsole-xx
WIFI but cannot connect to
Airconsole Webpage at
192.168.10.1 There are a few possible reasons:
PC/Mac/iOS Device not on same IP network as
Airconsole:
This can happen if using manual/static addressing
for your iOS/PC/Mac. Change to DHCP client on
your iOS/PC/Mac and restart its networking. It should
then obtain an address from the Airconsole DHCP
server and be on the same subnet.
Airconsole in DHCP Client / Static IP address mode:
Alternatively, if the Airconsole default settings have