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Q3: GV-ASManager cannot receive card messages but the reader accepts the
card when the connection between the GV-ASManager and GV-AS1620 is well
established.
It may be due to memory failure in the controller. Reset the controller module to factory
settings. For details, see
3.1.1 System
Setup.
Q4: After I added a card on GV-ASManager and then presented it to the reader,
the message “
Access Denied Invalid Card”
still appears.
It may be the card format is not compatible with the controller. Make sure the card format is
64 bits. Otherwise, send us the related information of your card format so that we can
customize the setting for you.
Q5: GV-ASManager cannot receive card messages from the reader connected
to the controller through RS-485 interface.
1. Make sure the reader is correctly wiring to the controller.
2. Make sure the reader has been defined on the controller. See
3.3 Extended Device
for
details.
Q6: How can I find more help?
Write to us at [email protected]