GEOSATpro DSR-R100 Series, Owner'S Manual

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B. Gohl
©2009 Satellite AV, LLC
30
One Year Limited Warranty
GEOSATpro equipment is guaranteed to be free of defects in materials and
workmanship under normal use for a period of 12 months from the date of Sales
Invoice by the original purchaser.
Satellite AV, LLC agrees to repair or replace a warranty unit at no charge within
the warranty period, provided that the item is delivered to a GEOSATpro
service center in the original packaging, with copy of the purchase invoice and
appropriately protected / packaged for shipment.
The warranty does not cover damage due to lightning, flood, fire, act of God,
electrical surge, accident, misuse, abuse, negligence, modification of hardware,
use of incorrect software, improper operation, installation or maintenance.
The warranty remedies presented here are exclusive and in lieu of all other
expressed or implied warranties. No other representations or claims shall bind or
obligate Satellite AV, LLC in any way. Any warranty applicable to this product is
limited to the period described above. In no event will Satellite AV, LLC be liable
for any special, incidental, or consequential damages, loss of revenues, cost of
replacement goods, cost of professional services, or installer fees resulting from
the use or malfunction of these products or to the equipment systems on which
they are used.
Warranty, Repair, Exchange and Refund Policy
All returned equipment must include a copy of the original Sales Invoice or
the name, address, along with the RMA number and a description of the reason
the equipment is being returned. Satellite AV, LLC will not be responsible for any
loss or damages incurred while in transit for such returned merchandise.
Warranty repair merchandise must be received within the 12 months from the
date of Sales Invoice. Merchandise will be evaluated and tested for manufacturing
defect or faulty workmanship. Problem-free merchandise or problems caused
by improper settings or operation error will be charged a $35 bench fee plus all
shipping charges.
Satellite AV, LLC reserves the right to refuse any returned merchandise if
the equipment is returned without an RMA, not sold by Satellite AV, LLC or its
authorized distributors, found to have hardware / software modification or used in
a manner that voids the manufacturers warranty.
Equipment will be accepted for refund or exchange if it is returned by
the original purchaser within 30 days of original delivery. The product cannot
have been assembled and must be in like new condition with original packaging
and accessories. Refunds, exchanges or refused shipments are subject to a 20%
restocking fee plus shipping charges.
Call Satellite AV, LLC Customer Service at 888-483-4673 for an RMA
number (Return Merchandise Authorization) before returning any merchandise.
Equipment must be properly protected and packaged to prevent damage in
transit. The retail display box provided with the equipment is not suitable to use
as a shipping container. Write the RMA number on the outside of each box near
the mailing address.
Ship authorized RMA Merchandise to:
1.
2.
3.
4.
5.
6.
7.
Satellite AV, LLC
8801 Washington Blvd., Suite 101
Roseville, CA 95678 USA