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6.2 5.2
U
NINSTALLING
P
ROGRAMS
Tap
/ Settings/ System/ Remove Programs and select
the program you want to uninstall, tap “Remove” to ac-
complish the operation.
7 C
HAPTER
6
T
ROUBLESHOOTING AND
M
AINTENANCE
This chapter gives solutions to common device problems
you may encounter. It also provides guidelines on taking
care of your device.
If you have any questions, please contact with technical
personnel.
7.1 6.1
T
ROUBLESHOOTING
Problem
Solution
Power does not switch
on when using battery
power.
The remaining battery power may
be too low to run your device. Char-
ge the battery.
Screen responds slowly.
Make sure that your device is not
running out of battery power. If the
problem still persists, restart your
device.
Screen freezes.
Restart your device.
Cannot establish a
connection with a com-
puter via USB.
Make sure that your device and your
computer are both switched on be-
fore trying to establish a connection.
Make sure that the cable is securely
plugged into the USB port on your
computer and on your device.
Connect the USB cable directly to
your computer—do not run the cable
through a USB hub.
Restart your device before connec-
ting the cable. Always disconnect
your device before you restart your
computer.
