Omni Device Guide
B-1
A
PPENDIX
B: C
USTOMER
S
UPPORT
Appendi
x
Appendix B: Customer Support
Warning
DO NOT OPEN THE DEVICE. Attempting to open or repair the
device by anyone other than a certified authorized service center voids the
manufacturer warranty and hardware maintenance contract. There are no
serviceable components in the Phantom Omni device or power supply. You must
return the device for servicing.
If you encounter any difficulties within your warranty period, you can obtain Technical
Support through the three channels listed below. If you are out of warranty and do not
have active maintenance, Technical Support is limited.
•
If you purchased your Phantom Omni device from a distributor, please contact them
first.
•
Customer Support can be reached via e-mail at [email protected].
•
Customer Support can also be reached via telephone:
-
In the United States: 1-888-736-7225
-
Outside the United States: +1-781-939-7444
Summary of Contents for Sensable Phantom Omni
Page 1: ...Omni Device Guide ...
Page 4: ...Omni Device Guide ...
Page 6: ...ii Omni Device Guide PREFACE ...
Page 20: ...3 4 Omni Device Guide USING THE PHANTOM OMNI DEVICE Physical Limits of the Device ...
Page 24: ...B 2 Omni Device Guide APPENDIX B CUSTOMER SUPPORT ...
Page 28: ...D 2 Omni Device Guide APPENDIX D CONFIGURING MULTIPLE DEVICES ...
Page 32: ...F 2 Omni Device Guide APPENDIX F DEVICE SPECIFICATIONS ...