5
5. TROUBLESHOOTING
This section will NOT attempt to cover all possible problems that could be encountered in the
course of Datalogger operations. Consult the factory if other problems arise or remain
unresolved.
Symptom: Cannot communicate with the Datalogger:
The USB Driver for the CR6 has not been installed on the host computer. See LoggerNet
- Utilities - Device Config Utility.
Verify the CR6 USB Driver has been properly installed.
The wrong USB communication port is being selected in the LoggerNet Setup Screen
(refer to Device Manager of PC for assigned COM Port). Consult the appropriate software
manual for instructions on changing the communication port.
The USB communication port on the host computer is defective. Verify the functioning
and configuration of the COM port by using it with another USB device, such as a camera or
cellular phone.
The Datalogger Load Fuse (F2) on the Power Distribution Board is blown. Consult
Section 4.5 for checking and/or replacement.
Symptom: The system battery voltage and panel temperature read odd numbers:
The system battery could be low. Charge and check again (see Section 4, Battery
Maintenance).
A disruptive current loop may be operating as a result of improper grounding or
excessive noise. Consult the factory for more information.
Symptom: The internal battery measurement does not increase when charging:
The AC Regulated Charger may be damaged. Check the output pins of the adaptor with a
voltmeter.
The Charger fuse (F1) of the Power Distribution Board is blown. Consult Section 4.5 for
checking and/or replacement.
The internal battery is no good. Consult the factory.
The Regulated Solar Panel may be damaged, obstructed or have poor sun exposure.
Check the output pins of the adaptor with a voltmeter. Verify Solar Panel is not obstructed.
