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English
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Troubleshooting
Symptom
Possible causes
Solutions / Corrective Actions
The power
does not turn
on.
The batteries have run out.
The batteries are not oriented
correctly.
The battery cover is not closed
properly.
Load new or fully charged
batteries.
Load the batteries in the correct
direction.
Close the battery cover correctly.
The camera
suddenly
powers down.
The function of Auto off in setup
menu has been activated.
The batteries have run out.
Set the option of Auto Shut Down
to Off.
Turn the power back on or
charge the batteries.
The image is
not captured
when the
shutter button
is pressed.
The camera is in
(Playback)
mode.
Memory is full.
Toggle the
/
MODE
button to
the camera mode.
Transfer the desired files to your
computer and then delete
unnecessary files, or use a
different memory card.
The flash
does not fire.
NO FLASH is selected in flash
mode.
The camera is in
(Video)
mode
Select a different flash mode.
Press the
/
MODE
and
switch to the camera mode.
Cannot
transfer files
over a USB
connection.
The USB cable is not connected
securely.
The USB driver is not installed.
The camera is turned off.
Check all connections.
Install the USB driver on your
computer.
Turn on the camera.