English
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TROUBLESHOOTING
Refer to the symptoms and solutions listed below before sending the camera for
repairs. If the problem persists, contact your local reseller or service center.
Power Supply
Symptom
Cause
Solution
The battery in not
inserted.
Insert the battery
correctly.
The power does not
come on.
The battery is exhausted.
Recharge the battery.
The power cuts out
during use.
The camera was left
unattended and unused,
so the auto-power off
cuts it off.
Turn the power back on.
It is being used in
extreme low
temperature.
Many shots are being
captured in dark places
inside, requiring flash.
The battery is not fully
charged.
The battery runs out
quickly.
The battery is not used
for an extended period of
time after charged.
Fully charge the battery
and discharge it for at
least one complete cycle
before use to maximize
its performance and
lifetime.
The battery or camera
feels warm.
Long period of
continuous use of the
camera or the flash.
Shooting
Symptom
Cause
Solution
The battery is running
low.
Recharge the battery.
The power is not on.
Turn the power on.
The camera is not in
shooting mode.
Slide the mode switch to
shooting mode.
The shutter button is not
pressed all the way
down.
Press the shutter button
all the way down.
Even if I press the shutter
button, the camera does
not shoot.
The memory card does
not have any free
capacity.
Insert a new memory
card, or delete unwanted
files.