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Data is not transmitted or received for unusually long periods of time
1. Re-dial the call. (The telephone line connection may be poor.)
2. Try another ISP number, the server could be busy.
3. Call your ISP and find out if they are having server problems or any suggestions why data
transmission is lethargic.
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The computer runs slower than usual
1. Close any open applications that you are not using.
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You cannot enter tone selections successfully when calling tone-driven
applications
1. When dialing a remote system that requires you to enter selections using the telephone keys,
such as a voice-mail depot or bank-account information provider, you can lengthen the duration of
the tones your modem sends, so that the remote system can detect them better. To adjust DTMF
tone length, use the AT+VTDn command, where n specifies the tone duration.
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The modem does not respond to AT commands
1. Ensure that your communications software is configured to use the same COM port as the
modem's COM port.
2. Reset modem parameters to default options by entering AT&F; then re-enter custom options.
3. GM56PCI-SM builds after Build 50 require setting the S46 register to 23 before AT&T1 will
perform the Local Analog Loopback (LAL) hardware test.
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The modem responds to commands, but they do not appear on the screen
Ensure that the local display echo option is enabled by entering ATE1.
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You've installed a new peripheral device; now the modem does not work
1. In the Windows desktop tray, select Start.
2. Select Help. The Windows Help Topics window appears.
3. Select the Contents tab.