English
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TROUBLESHOOTING
Refer to the symptoms and measures listed below before sending the digital video
camera for repairs. If the problem persists, contact your local reseller or service center.
Power Supply
Symptom
Cause
Measure
The battery is not loaded.
Load the battery correctly.
The battery is exhausted.
Recharge or use the AC
power adapter.
The power does not
come on.
The AC power adaptor is
not connected correctly.
Reconnect it properly.
The digital video camera
was left unattended and
unused, so the auto powers
off cuts it off.
Turn the power back on.
The power cuts out
during use.
The battery is exhausted.
Recharge or use the AC
power adapter.
The power does not go
off.
Digital video camera
malfunction.
Reload the battery. If using
the AC power adapter,
reconnect it.
It is being used in extreme
low temperature.
Many images are being
captured in dark places
inside, requiring flash.
The battery runs out
quickly.
The battery is not fully
charged.
The battery is not used for
an extended period of time
after charged.
Fully charge the battery and
discharge it for at least one
complete cycle before use
to maximize its
performance and lifetime.
The battery or digital
video camera feels
warm.
Long period of continuous
use of the digital video
camera or the flash.