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Sec-5.6

Section 5: Troubleshooting

Code

Display

Detailed/Expanded Description

Corrective Action

67

CHECK N-C SAFETY

The unit will not close because it determined the Normally 

Closed Reverse input on the Timer Close Module is active 

(Open circuit). 

Check the Normally Close (N-C Safe) Input device wired 

into the Timer Close Module and device wires for an open 

circuit.

68

CHECK MON. EDGE

The unit will not close because it determined the Monitored 

Edge (MON EDGE) input on the Timer Close Module is active. 

Check the Monitored Edge (MON EDGE) Input device 

wired into the Timer Close Module and device wires.

69

OVERHEATED 

MOTOR

The unit will not run because it determined the Thermal 

Overload in the motor is active. 

Check the door balance. Check the wires in the motor 

connector that plugs into the circuit board. Replace the 

motor.

6C

NO RUN > DOWN 

LIM

The unit will not run because the Down/close input was 

activated but the unit was already at the Down Limit position.

User input error

6D

NO RUN > UP LIMIT

The unit will not run because the Up/open input was activated 

but the unit was already at the Up Limit position.

User input error

6E

NO RUN > MID STOP The unit will not run because the Up/open input was activated 

but the unit was already at or beyond the Mid Stop Limit 

position. This active input is preventing the unit from closing 

as well.

User input error

6F

EXP MODULE FAIL

The unit may not run because it had lost communication with 

one or more Expansion Modules  (Limit Module, On-board 

Radio, Timer Close Module and/or Auxiliary Output Module)

Review the menu looking for a missing menu item. For 

example, if the limit module is defective there will not be 

any limit setting information in the menu.

85

EXP PORT PROBLEM

The unit may not run because it has determined that is has lost 

communication with one or more Expansion Modules (Limit 

Module, On-board Radio, Timer Close Module and/or Auxiliary 

Output Module)

Review the menu looking for a missing menu item. For 

example, if the limit module is defective there will not be 

any limit setting information in the menu.

88

TCM FAILURE

The unit has determined that the Timer Close Module has 

stopped communicating.

Check the ribbon cable connection. Power the unit down 

and back up. If the error persist then replace the Timer 

Close Module.

89

FDM FAILURE

The unit has determined that the Fire Door Module has 

stopped communicating.

Check the ribbon cable connection. Power the unit down 

and back up. If the error persist then replace the Fire Door 

Module.

8A

AOM FAILURE

The unit has determined that the Auxiliary Output Module has 

stopped communicating.

Check the ribbon cable connection. Power the unit down 

and back up. If the error persist then replace the Auxiliary 

Output Module.

8B

SPARE MOD FAILURE Not Used

Contact Technical Services

8C

LOW SYSTEM VOLTS

The unit has determined that the secondary voltage is less 

than acceptable.

Check supply voltage to the unit. Make sure the Motor 

Connector is plugged into the correct socket for the 

voltage supplied.

8D

HI SYSTEM VOLTS

The unit has determined that the Line Voltage input to the unit 

is too high for the conFIGuration of the unit.

Check supply voltage to the unit. Make sure the Motor 

Connector is plugged into the correct socket for the 

voltage supplied. Contact an Electrician

8E

REV INTERRUPTED

The unit did not complete a 2 second reversal before it had 

encountered an issue and stopped. 

None

Summary of Contents for GCL-MH

Page 1: ...J MH Jackshaft Hoist Operators can be assembled in the following configurations Chain Couple Jackshaft Hoist Operators can be installed on the following types of doors up to 16 feet high Sectional Doo...

Page 2: ...7 Interlocks 3 8 Photocells 3 9 3 10 Monitored Sensing Edge Hardwire 3 11 Monitored Sensing Edge Wireless 3 12 Sensing Edge Hardwire with Expansion Board 3 13 Non Monitored Sensing Edge 3 14 External...

Page 3: ...erns The following list of items should be considered prior to selecting an operator for a given job site 1 Available power supply 2 Type of door 3 Potential operator mounting obstructions Items to co...

Page 4: ...ntative For the number of your local Genie Dealer call 800 OK GENIE In this manual the words Danger Warning and Caution are used to stress important safety information The word DANGER indicates an imm...

Page 5: ...i qui se sert d outils appropri s et qui respecte les instructions Les portes basculantes sont de gros objets lourds qui fonctionnent l aide de ressorts soumis une haute tension et de moteurs lectriqu...

Page 6: ...INSTRUCTIONS D INSTALLATION 2 Installez uniquement sur une porte fonctionnant correctement et bien quilibr e Une porte qui fonctionne mal peut provoquer des blessures graves Demandez un technicien qua...

Page 7: ...ombination with MillerEdge Interface Module P N OPAKMEIGX S Direct connect through STB inputs MillerEdge Wireless MEL monitored edge sensor P N OPAKGMMWE2 S Direct connect through STB inputs ASO Senti...

Page 8: ...procket 6 Raise or lower operator to remove slack from the chain 7 Be certain operator output shaft is parallel with door shaft 8 Align chain and secure operator to wall or mounting pad using lock dow...

Page 9: ...n 2 Place lower plate bearing assembly and sprocket on operator shaft as shown 3 Install chain assembly 4 Install bolts and nuts through plates 5 Tighten and align chain and plate and secure operator...

Page 10: ...C on operator output shaft 5 Align keyways and insert key into sprocket and output shaft keyway Do not tighten set screw at this time 6 Install door sprocket D on door shaft Align keyways and insert...

Page 11: ...IG 2 by twisting open the last link on one end of the chain and slipping the last link on the opposite end onto the open link 3 Twist open link closed again 4 Mount chain keeper to wall in line with c...

Page 12: ...ft and bend the outer leg of the cotter pin NOTE Periodically check the system for proper clutch action If clutch starts to slip after working properly for some time check manual operation of door BEF...

Page 13: ...ment du fil lectrique Assurez vous que l alimentation lectrique a t d connect e des c bles d alimentation d entr e connect s l op rateur avant de manipuler ces c bles Une proc dure de verrouillage tiq...

Page 14: ...O REMOVE JUMPER WHEN INSTALLING EXTERNAL INTERLOCK CONTROL SIGNAL TERMINAL STRIP MULTIPLE 3 BUTTON STATION INSTALLATIONS REQUIRE THE STOP BUTTON TO BE WIRED IN SERIES REMOVE JUMPER IF STOP BUTTON IS U...

Page 15: ...CTIONS DO NOT DRILL ELECTRIC BOX Remove plugs to install wiring 1 Remove line voltage input plug and install proper fittings and 1 2 conduit 2 Route proper line voltage wires into operator 3 Locate li...

Page 16: ...ugs to install wiring 1 Connect all low voltage control circuit wires using 1 2 conduit or flexible convoluted tubing Keep low voltage and line voltage wires separate Route all low voltage control wir...

Page 17: ...er en contact avec la porte lorsqu il se sert des commandes Fixez le poster d AVERTISSEMENT c t de la commande murale FIG 4 Avant d utiliser la commande contact momentan sur le bouton FERMETURE un dis...

Page 18: ...GND 3 BTN Station Entrapment Warning Placard CONTROL SIGNAL TERMINAL STRIP 1 BTN Station Key Switch Station Card Reader Open Close Pull Switch STOP GND 1 BTN ODC STB CONTROL SIGNAL TERMINAL STRIP OPE...

Page 19: ...the sensing edge for detailed installation and programming instructions Wire to the ODC STB terminals using the Monitored Edge Interface Module NOTE The ODC STB must be programmed to ON on the control...

Page 20: ...er to prevent electrical operation when the pass through door is open If the door is equipped with a dock leveler the interlock circuit may be connected to the dock leveler to prevent motor operation...

Page 21: ...lule photo lectrique lors de passages normaux par la porte Section 3 Wiring MONITORED PHOTOCELLS Monitored STB photocells FIG 5 Wiring to these photocells can be connected to either terminal they are...

Page 22: ...TERMINAL NOT POLARITY SENSITIVE N O SAFETY N O SAFETY THRU BEAM PHOTOCELLS CONTROL SIGNAL TERMINAL STRIP RECEIVER TRANSMITTER EXT RADIO CONNECTOR PWR 20 40 VDC 250mA MAX CURRENT RELAY GND NOM 24VDC R...

Page 23: ...ne half the door height plus 12 inches from floor 2 Install hard wiring from operator and coil cord to junction box and secure with conduit clamps 3 Connect hard wiring from operator to coil cord with...

Page 24: ...r CH 1 CH2 COM PULSED MEL II Transmitter PWR White White OPERATOR TERMINAL STRIP MEL II RECEIVER 1 Mount Wireless Edge Receiver adjacent to operator 2 Route MEL wireless receiver wires into operator e...

Page 25: ...EDGE Junction Box NOTE DO NOT use take up reels with Monitored Edge systems Section 3 Wiring 1 Mount junction box to wall one half the door height plus 12 inches from floor 2 Install hard wiring from...

Page 26: ...versions externes y compris les syst mes de d tection des bords 1 Make wire connections to external radio harness provided as shown 2 Install harness to external radio harness plug on control board as...

Page 27: ...IAL USE CAUTION ATTENTION Cette porte est actionn e par un op rateur de service limit Pour viter que la protection du moteur ne se d clenche pas ne pas d passer 15 cycles d ouverture et de fermeture l...

Page 28: ...Press the SET CLEAR key to toggle through all codes NOTE Menu structure will change when any auxiliary board s are added See instructions for each auxiliary board for changes OPEN CLOSE STOP CAL RUN...

Page 29: ...CLOSE KEY TO TEST 1 If operator is in RUN mode press CAL RUN key to enter CALIBRATION MODE 2 Use the SCROLL Key to scroll through the menu until SET CLOSE DIR is displayed Press SET CLR key 3 Display...

Page 30: ...L SET CLEAR UP LIMIT SET OPEN CLOSE STOP CAL RUN SCROLL SCROLL SET CLEAR DOWN LIMIT SET UP and or DOWN 1 If operator is in RUN mode press CAL RUN to enter CALIBRATION MODE 2 Press SCROLL until display...

Page 31: ...passement de limite 0 puis la position de d placement de la limite inf rieure selon les instructions de la page 4 4 R gler ensuite le d passement de limite tel qu indiqu ci dessus Section 4 Programmin...

Page 32: ...STOP CAL RUN SCROLL SCROLL SET CLEAR ODC STB ON NOTE See ENTRAPMENT PROTECTION Sec 1 5 for approved monitored reversing devices See Sec 3 for wiring of approved monitored sensing devices that can be i...

Page 33: ...BRATION MODE 2 Press SCROLL key until display reads OPEN MODE MOM or OPEN MODE C STP MOM momentary contact meaning you press and release the OPEN or pushbutton and the door will continue to move until...

Page 34: ...CALIBRATION MODE 7 Press SCROLL up or down until display reads CLR ONE XMTR FIG 2 8 Press SET CLEAR A menu displaying the available transmitter numbers will appear Press SCROLL up or down to cycle th...

Page 35: ...or is in RUN mode press CAL RUN to enter CALIBRATION MODE 2 Press the CLOSE key to close the door to the down limit 3 Press SCROLL up or down until display reads MID STOP CLR FIG 4 If display reads MI...

Page 36: ...o run from one limit to the other plus 5 seconds nominal When the MRT is exceeded the operator stops and will not respond to any command until it is reset by pressing one of the calibration keys or by...

Page 37: ...o enter CALIBRATION MODE 2 Press SCROLL until display reads CYCLES 1 2 3 etc where the number shown is the number of open close cycles the operator has performed FIG 7 3 Press CAL RUN to return to RUN...

Page 38: ...TYPE FIG 9 This will display the current GDO type 3 Press SET CLEAR until display indicates correct GDO TYPE 4 Press CAL RUN to return to RUN mode GDO Type OPEN CLOSE STOP CAL RUN SCROLL SCROLL SET CL...

Page 39: ...TB Enabled ON ON ON Normal Operating Condition OFF ON ON Hoist Interlock Switch Open Hoist release requires reset Hoist interlock connector not plugged in Hoist interlock defective OFF OFF ON External...

Page 40: ...ble codes are stored in the operator s memory OPEN CLOSE STOP CAL RUN SCROLL SCROLL SET CLEAR RUN CODE 1 xx Clear code in run mode OPEN CLOSE STOP CAL RUN SCROLL SCROLL SET CLEAR RUN CODE 1 xx IN CALI...

Page 41: ...he door stopped and or reversed because the 1 Button input was activated None 32 HALT RADIO The door stopped and reversed because the Radio input was activated None 33 HALT AUX OPEN The door stopped a...

Page 42: ...wn and reversed and is now traveling open because the Auxiliary Open input on the Timer Close Module was activated Check the Auxiliary Open Input on the Timer Close Module and the Auxiliary Open Input...

Page 43: ...limits 5B STOP WRONG DIR The door stopped traveling because the unit was looking for Limit direction input in one direction but received input in the opposite direction Review the calibration setting...

Page 44: ...ample if the limit module is defective there will not be any limit setting information in the menu 85 EXP PORT PROBLEM The unit may not run because it has determined that is has lost communication wit...

Page 45: ...input will be ignored until it changes state Power the unit down and back up If the error persist then replace the Main Circuit Board A6 CLOSE KEY BAD PU The unit determined that the Close Key input o...

Page 46: ...ALL maintenance MUST be performed by qualified service personnel Pour viter LES BLESSURES GRAVES OU MORTELLES Coupez l alimentation avant d effectuer toute op ration de r glage ou d entretien Les op r...

Page 47: ...48P LOOP 5 113068 0002 BRAKE ASSY HOIST MZ 6 113058 0002 SHAFT ASSY OUTPUT DC IC MZ 7 113057 0003 SHAFT ASSY CLUTCH HOIST MZ 8 113126 0001 KIT BRKT MZ 9 113030 0001 PULLEY MOTOR MZ 10 113021 0001 KIT...

Page 48: ...1010 0001 BELT POLY V STRETCH 3 111421 0003 LIMIT MODULE X SERIES AK 4 113055 0048 CHAIN 410 X 48P LOOP 5 113068 0001 BRAKE ASSY TROLLEY JACKSHAFT MZ 6 113058 0002 SHAFT ASSY OUTPUT DC IC MZ 7 113057...

Page 49: ...MFD 5 111851 0002 COVER ELECTRIC BOX BLACK 6 111397 0001 RCVR ASSY 315 390 7 110951 0001 LATCH ELECTRIC BOX 8 111800 0003 PARTS PK ANTENNA 9 110957 0001 FUSE KIT MZ 10 113088 0001 HARNESS 7 POSITION B...

Page 50: ...ON 1 113044 0001 SHAFT CLUTCH JACKSHAFT 2 075193 0000 LINING CLUTCH 3 086649 0029 WASHER THRUST 64 4 075197 0000 SPRING CLUTCH 5 110472 0001 NUT HEX SLOTTED 5 8 11 6 080401 0624 PIN COTTER 3 16 X 1 1...

Page 51: ...ated due to misuse neglect accident failure to provide necessary maintenance normal wear and tear or acts of God or any other cause beyond the reasonable control of Seller THIS WARRANTY IS EXCLUSIVE A...

Page 52: ...The Genie Company 1 Door Drive Mount Hope OH 44660 1 800 843 4084 www geniecompany com...

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