16
ENG
troubleshootinG
Problem: The USB does not work
↟
Possible Cause: USB memory is damaged.
↟
Countermeasure: Please use after formatting the USB into FAT 16/32,
exFAT, NTFS format.
↟
Possible Cause: USB memory has been contaminated.
↟
Countermeasure: Remove any foreign substances on the contact
surface of the USB memory and infotainment system.
↟
Possible Cause: A separately purchased USB HUB is being used.
↟
Countermeasure: Directly connect the USB memory with the
infotainment system on the vehicle.
↟
Possible Cause: A USB extension cable is being used.
↟
Countermeasure: Directly connect the USB memory with the
infotainment system on the vehicle.
↟
Possible Cause: A USB which is not a Metal Cover Type USB Memory is
being used.
↟
Countermeasure: Use standard USB Memory.
↟
Possible Cause: An HDD type, CF, SD Memory is being used.
↟
Countermeasure: Use standard USB Memory.
↟ Possible Cause: There are no music files which can be played.
↟ Countermeasure: Only MP3, WMA file formats are supported. Please
use only the supported music file formats.
Problem: The iPod is not recognized even though it has been
connected
↟
Possible Cause: There are no titles which can be played.
↟ Countermeasure: Use iTunes to download and save MP3 files into the
iPod.
↟ Possible Cause: The iPod firmware version has not been properly
updated.
↟ Countermeasure: Use iTunes to update the firmware version and
reconnect the iPod with the device.
