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Appendix

Updating the Firmware

The Syner-G™ Software Suite provides an easy way to perform firmware updates. 

Before launching Syner-G™, make sure that a USB cable is connected between the 

product and the computer that is running the Syner-G™ software.  Refer to the Syner-G™ 

Software Suite User Manual for more information on using other features with this product.

1.  Launch the Syner-G™ Software Suite from the Start Menu or using the shortcut from 

the Windows Desktop.  

 

 

 

 

 

 

 

2.  Click the 

Manage a Product

 button. 

 

Appendix

Summary of Contents for EXT-UHDA-HBT2

Page 1: ...EXT UHDA HBT2 User Manual HDBaseT Extender w RS 232 2 way IR and POH Release A2...

Page 2: ...d from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 To...

Page 3: ...cular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty 2 Customers outside the US are responsible for shipping charges to and from Gefen 3 Coppe...

Page 4: ...00 AM to 5 00 PM Monday Friday Pacific Time Email support gefen com Web http www gefen com Mailing Address Gefen Core Brands LLC c o Customer Service 1800 S McDowell Blvd Petaluma CA 94954 Product Re...

Page 5: ...only compatible with Gefen Syner G 2 1 x and later 4K Ultra HD HDBaseT Extender w Ethernet RS 232 2 way IR 2 way Audio and Bidirectional POH is a trademark of Gefen LLC 2016 Gefen LLC All Rights Rese...

Page 6: ...Dolby Atmos Dolby TrueHD DTS X and DTS HD Master Audio pass through 3DTV pass through CEC pass through Lip Sync pass through IR extension from Sender to Receiver and from Receiver to Sender TOSLINK Op...

Page 7: ...e items are not present in the box when you first open it immediately contact your dealer or Gefen 1 x 4K Ultra HD HDBaseT Extender w Ethernet RS 232 2 way IR 2 way Audio and Bidirectional POH Sender...

Page 8: ...he Viewing Location 16 Controlling the Display from the Source Location 17 Controlling the Source Display from Different Locations 18 RS 232 Interface 19 RS 232 Interface 19 3 Advanced Operation Using...

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Page 11: ...HDBaseT Extender w Ethernet RS 232 2 way IR 2 way Audio and Bidirectional POH 1 Getting Started...

Page 12: ...er w Ethernet RS 232 2 way IR 2 way Audio and Bi Directional POH HDBaseT Extender S 4K Ultra HD 48V DC POH RS 232 IR In Ext IR Out Audio Out Optical Left Right Audio In Link HDMI In Ethernet EXT UHDA...

Page 13: ...vice Connect a CAT 5 or better cable from this port to the LAN 7 HDMI In Connect a 4K Ultra HD source to this HDMI port using an HDMI cable 8 Link Connect a CAT 5 or better cable from this port to the...

Page 14: ...Ethernet RS 232 2 way IR 2 way Audio and Bi Directional POH HDBaseT Extender R 4K Ultra HD 48V DC POH RS 232 IR In Ext IR Out Audio In Optical Left Right Audio Out Link HDMI Out Ethernet EXT UHDA HBT2...

Page 15: ...rk device Connect a CAT 5 or better cable from this port to the network device 7 HDMI Out Connect a 4K Ultra HD display to this HDMI port using an HDMI cable 8 Link Connect a CAT 5 or better cable fro...

Page 16: ...Optical Audio In TOSLINK port on the Receiver unit 6 Connect an optical audio cable from the Optical Audio Out TOSLINK port on the Sender unit to an A V receiver Link 7 Connect a shielded CAT 5 or be...

Page 17: ...H 48V DC connector on either the Sender or Receiver unit Power is supplied to the other unit over the Link connector 15 Connect the power supply to an available electrical outlet Application Diagram I...

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Page 19: ...HDBaseT Extender w Ethernet RS 232 2 way IR 2 way Audio and Bidirectional POH 2 Basic Operation...

Page 20: ...eo and audio features of the connected device to be passed to the source device OFF default Copies the downstream EDID locally in HDBT mode modifies downstream EDID to support only up to 1080p60 8 bit...

Page 21: ...at the Sender unit OFF default IR carrier signal is passed through 6 Receiver IR carrier filter ON IR carrier signal is stripped at the Receiver unit OFF default IR carrier signal is passed through 7...

Page 22: ...of DIP switches Each bank contains four DIP switches These DIP switches control IR and HDBT mode The default setting for each DIP switch is in the down OFF position Each DIP switch 1 8 is arranged fr...

Page 23: ...rier signal is passed through to the Sender unit 3 IR Polarity ON Set to work with third party IR extenders OFF default Operates with Gefen part no EXT RMT EXTIRN 4 Long Reach Mode ON Resolutions up t...

Page 24: ...s natively passed through If the IR carrier signal is stripped at the Sender unit and added at the Receiver unit or vice versa then the carrier signal can be set to 38 kHz 47 kHz or 56 kHz To set the...

Page 25: ...uct The information in the table below applies to both the Sender and Receiver unit LED Status Description Link Solid green The Sender Receiver unit is powered Link integrity between Sender and Receiv...

Page 26: ...RS 232 2 way IR 2 way Audio and Bi Directional POH HDBaseT Extender R 4K Ultra HD 48V DC POH RS 232 IR In Ext IR Out Audio In Optical Left Right Audio Out Link HDMI Out Ethernet EXT UHDA HBT2 R USB L...

Page 27: ...he display Basic Operation Basic Operation Two way IR Control CAT 5 cable IR signals w Ethernet RS 232 2 way IR 2 way Audio and Bi Directional POH HDBaseT Extender R 4K Ultra HD 48V DC POH RS 232 IR I...

Page 28: ...In Optical Left Right Audio Out Link HDMI Out Ethernet EXT UHDA HBT2 R USB Link Video Power w Ethernet RS 232 2 way IR 2 way Audio and Bi Directional POH HDBaseT Extender S 4K Ultra HD 48V DC POH RS 2...

Page 29: ...face RS 232 Interface Only TXD RXD and GND pins are used DA 15 DE 9 DB 25 DC 37 DD 50 5 6 4 7 3 8 2 9 1 DCD RXD TXD DTR GND DSR RTS CTS R1 DCD RXD TXD DTR GND DSR RTS CTS R1 1 2 3 4 5 6 7 8 9 1 2 3 4...

Page 30: ...RS 232 devices In the example below an RS 232 device has been connected to the Receiver unit Connect the automation control device to the Sender unit Figure 2 1 Basic RS 232 connection Receiver unit H...

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Page 33: ...page 23 HDBaseT Extender w Ethernet RS 232 2 way IR 2 way Audio and Bidirectional POH 3 Advanced Operation...

Page 34: ...he Syner G Software Suite is installed 1 Download and install the Gefen Syner G Software Suite The Syner G software can be downloaded here http www gefen com synerg 2 Connect a mini USB to USB cable n...

Page 35: ...ft window pane under System Tools click Device Manager 6 In the right window pane locate Ports COM LPT The device driver will be displayed In this case EXT UHDA HBT2 S will be displayed If the USB cab...

Page 36: ...that the Downstream EDID or Bank EDID data cannot be downloaded to a file To download this EDID data it must first be copied to the Local EDID See Copying an EDID page 31 for more information on copyi...

Page 37: ...xt to the Download button and select the desired EDID In this example we will select Extender Local EDID 5 Click the Save As button 6 The Windows Save File dialog will be displayed Select the desired...

Page 38: ...page 28 Advanced Operation 7 Click the Save button EDID file name Save button Using Syner G Advanced Operation...

Page 39: ...t the connected product from the drop down list 2 Click the Manage EDID tab 3 Click the Upload EDID to drop down list to select the location where the EDID will be uploaded The EDID can be uploaded to...

Page 40: ...e desired EDID file The EDID file must be in bin format 7 Click the Open button 8 Click the Upload button 9 In the lower left corner of the interface the Uploading message will appear as the EDID is u...

Page 41: ...from drop down list to select the location from where the EDID will be copied The EDID can be copied from any of the following locations The downstream EDID an EDID bank or a default EDID location In...

Page 42: ...f the interface the Copying message will appear as the EDID is uploaded The copy result message will vary depending upon the copy operation In this example since we copied the downstream EDID to the l...

Page 43: ...drop down list 2 Click the Manage EDID tab 3 Click the Select EDID From Device Display drop down list to select the desired EDID Note that the display which is connected to the computer is also avail...

Page 44: ...r more information on using the EDID Editor 5 Click the desired EDID tab to view specified information on the EDID Note that some sections within a tab use scroll bars to indicate that more informatio...

Page 45: ...d Operation Using Syner G 7 Click the Details button 8 The EDID Summary window will be displayed Use the horizontal and vertical scroll bar as needed to view the EDID information Details button Scroll...

Page 46: ...window from the main Syner G window 10 Double click the window title bar of the detached EDID Summary to reattach it to the main window it to the main Syner G window 11 To close the EDID Summary wind...

Page 47: ...ology 1 Select an HDBaseT product from the Select Product drop down list 2 Under the Status tab will automatically be selected If a Sender unit is selected both the Link Quality and Max Error Rate gra...

Page 48: ...ed Operation Using Syner G 4 The Select a Channel Configuration dialog box will be displayed 5 Click the radio button for the cable termination type In the example below T 568B is selected 6 Click the...

Page 49: ...from both graphs click the Reset button Click the Stop button to halt the link monitoring process When the Stop button is clicked the monitoring process will stop and the button will read Start In add...

Page 50: ...ed the threshold the channel s current value is highlighted in red as shown below The following table provides a summary of the error type and the values that will trig ger an error report Note that a...

Page 51: ...n not be recovered Click the Yes button to save the all current data to a csv file See the next step for more information on saving the current data to a file 11 Click the Download Log button to save...

Page 52: ...ically be created and assigned to the Filename field The name of the file can be changed if desired Click the Save button to save the file 12 To display detailed information on the use of Link Monitor...

Page 53: ...ner G The How to use this page dialog will be displayed It is recommended that this dialog be read in it entirety as it provides technical details on link monitoring To dismiss the dialog click the OK...

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Page 55: ...page 45 HDBaseT Extender w Ethernet RS 232 2 way IR 2 way Audio and Bidirectional POH 4 Appendix...

Page 56: ...USB cable is connected between the product and the computer that is running the Syner G software Refer to the Syner G Software Suite User Manual for more information on using other features with this...

Page 57: ...type within the Select your product drop down list Verify the following The product is powered and connected to the computer that is running the Syner G Software Suite using a USB to Mini USB cable M...

Page 58: ...page 48 Appendix Updating the Firmware 4 Click the Update tab Appendix...

Page 59: ...egin downloading the firmware The Syner G Software Suite will automatically download the firmware file for the selected product This process should take a few seconds Once the download process has com...

Page 60: ...at the bottom of the window indicating that the firmware file was successfully downloaded 6 Click the Install button to begin installing the software 7 The installation process will begin and the pro...

Page 61: ...51 Appendix Updating the Firmware 8 After the firmware update process has completed the following message will be displayed 9 Click the OK button to dismiss the message box 10 The procedure is now com...

Page 62: ...h to Sender unit 7 IR polarity Uses Gefen part no EXT RMT EXTIRN 8 HDBT mode Enabled 9 IR carrier frequency 38 kHz 10 IR carrier frequency 38 kHz 11 N A 12 N A Receiver unit default settings DIP swtic...

Page 63: ...lor Description 1 Orange White TD Transmit Data positive differential signal 2 Orange TD Transmit Data negative differential signal 3 Green White RD Receive Data positive differential signal 4 Blue Un...

Page 64: ...K Optical Audio In Receiver 1 x TOSLINK Analog Audio In Sender 2 x RCA female Analog Audio Out Receiver 2 x RCA female POH 48V DC Sender 1 x 48 V DC power connector Non POH 48V DC Receiver 1 x 48 V DC...

Page 65: ...0 5 dB SNR 90 dB 20 Hz 20 kHz Sampling Rate max 96 kHz Operating temperature 32 to 122 F 0 to 50 C Operating humidity 5 to 90 RH non condensing Storage temperature 4 to 185 F 20 to 85 C Storage humidi...

Page 66: ...rolling the display 17 controlling the source 16 IR Polarity 11 13 L LED Status 15 Link Quality 37 channel configuration 37 clearing logs 40 error logging 39 help 42 link quality graph 37 max error ra...

Page 67: ...page 57 Appendix T Table of Contents viii Technical Support iv U Updating the Firmware 46 USB Driver verifying 24 W Warranty Information iii Index...

Page 68: ...Chatsworth CA 91311 1 800 545 6900 818 772 9100 fax 818 772 9120 www gefen com support gefen com Stretch it Switch it Split it Gefen s got it Preferred 1800 S McDowell Blvd Petaluma CA 94954 707 283...

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