GeekChef YBW100P, User Manual

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Too little food or water in inner pot
Add water according to the
recipe
Float valve obstructed by the lid
locking pin
Close the lid completely, see “
GENERAL OPERATION
INSTRUCTIONS” section
Pressure valve not in sealing
position Turn the pressure valve handle
to the sealing position
Pressure control fails Contact customer services
Too little water
Adjust dry rice and water ratio
according to recipe
Lid opened too early
After cooking cycle completes,
leave the lid on for 5 more
minutes
Rice is too soft Too much water
Adjust dry rice and water ratio
according to recipe
Bad power connection or no power
Inspect the power cord to
ensure a good connection,
check if the power outlet is
active
Cooker’s electrical fuse has blown Contact customer services
The sound of power switching and
expanding pressure board when
changing temperature
This is normal
Bottom of the inner pot is wet
Wipe bottom of the inner pot dry
before cooking
Food burned on the bottom of
inner pot Clean the sticky or burned food
off the inner pot
Overheating, power board is
malfunction
Contact customer services
Displays "E01",
"E02" or "E04"
error code The cooker is malfunction Contact customer services
Float valve
unable to rise
Steam comes
out from the
pressure valve
non-stop
Rice is half
cooked or too
hard
Display remains
blank after
connecting the
power cord
Displays "E03"
error code
Occasional
ticking or light
cracking sound
PROBLEM PROBABLE CAUSE SOLUTION
If the problem cannot be corrected, contact the customers service: 1-844-801-8880.
Do not return the pressure cooker to the retailer; retailers do not provide service.
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LIMITED WARRANTY
MANUFACTURER WARRANTY
This GeekChef pressure cooker is guaranteed to be free from defects in material
and workmanship for a period of 1 year from the date of purchase by the first user,
given that the unit is used in accordance with the use and care instructions supplied
and for household use only.
EXCLUSIONS
Moving parts such as inner pot, gaskets, steam rack, measuring cup, rice paddle,
soup spoon, internal component parts, etc. which are subject to normal wear and
tear are excluded from the warranty. Also excluded are all defects resulting from
accident, damaged suffered in transit, misuse or negligence (including overheating
and boiling dry), normal wear and tear such as scratches, dulling of the polish or
staining, etc., and repairs or manipulations carried out by unauthorized or
non-qualified personnel.
PROCEDURE FOR WARRANTY REPAIRS OR REPLACEMENT:
If repairs become necessary during the warranty period, please return the unit to:
1275 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, along with the proof of purchase.
After inspection to confirm that the claim satisfies the warranty conditions, the
defective piece will, at the discretion of the manufacturer, be repaired or replaced
free of charge. For spare parts or assistance not requiring the return of the product
itself, please contact our Customer Service Department at 1-844-801-8880 between
the hours of 8:30am to 5:00pm EST.