Section 4 Trouble Shooting
1.
Image or Audio output troubles
2. The unavailability of “ Duplicate these displays” or “ Extend these dis-
plays” in Display setting may be limited by the graphics chip of the laptop
or have the graphic chip features limited due to the power saving mode of
the laptop or have the graphic chip driver updated. Please consult your
laptop manufacturer or graphic chip manufacturer.
Problem
Solution
No image
1.Check if Power On/Off Indicator shows green light. If
not, it means no power connection. Please refer to
user manual instruction to connect power.
2.Check if VGA/HDMI Video Cable is connected be-
tween On-Lap’s connector port and computer’s
connector port.
3.Check if Micro HDMI Video Cable connector is acci-
dently connected to the VGA port/ DisplayPort port
on On-Lap.
OSD displays “ No
Signal” warning
Please check if the Video Cable is correctly connected
to On-Lap Monitor’s video input port and laptops’
video output port.
Image disappears, or
image size is too big,
too small, or image is
not centered.
The trouble may be caused by VGA video input. Please
adjust resolution, clock, horizontal position and verti-
cal position via OSD.
Monitor has image
but no sound
1. Press UP Button to increase audio level.
2. Use of VGA input will not have audio signal.
Monitor reboots or
monitor displays Low
Power Protection
Warning
Because the output current is greater than the input
current, please lower the audio and brightness level.
Connect the two USB connectors of Micro USB Touch
and Power Cable to the two USB ports on the comput-
er to increase power. Or using 5V 2A Charger to supply
power.
13
GeChic Corporation
5F-3, No. 138, Zhongming S. Rd.,
West Dist., Taichung, Taiwan (R.O.C.)
Customer Service:
Rev: 2017/3/7
