GE VeriDri, User Manual

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Warranty
18 VeriDri™ User’s Manual
Return Policy
If a GE Sensing instrument malfunctions within the warranty period, the following
procedure must be completed:
1. Notify GE Sensing, giving full details of the problem, and provide the model
number and serial number of the instrument. If the nature of the problem
indicates the need for factory service, GE Sensing will issue a RETURN
AUTHORIZATION NUMBER (RAN), and shipping instructions for the
return of the instrument to a service center will be provided.
2. If GE Sensing instructs you to send your instrument to a service center, it must
be shipped prepaid to the authorized repair station indicated in the shipping
instructions.
3. Upon receipt, GE Sensing will evaluate the instrument to determine the cause
of the malfunction.
Then, one of the following courses of action will then be taken:
•
If the damage is covered under the terms of the warranty, the instrument will be
repaired at no cost to the owner and returned.
•
If GE Sensing determines that the damage is not covered under the terms of the
warranty, or if the warranty has expired, an estimate for the cost of the repairs at
standard rates will be provided. Upon receipt of the owner’s approval to
proceed, the instrument will be repaired and returned.