Chapter 4
Patient stations
66
Telligence Patient-Staff Communication System Operation Manual
3. When the call is answered at a staff console or annunciator, this
happens:
•
The red light behind the nurse call button on the Smart
Pillow Speaker turns on, indicating that the patient can
speak with the staff member.
•
Smart Pillow Speaker entertainment audio is interrupted
during the call‘s audio.
•
The Status light on the patient station shows a steady
green, indicating the audio connection.
•
The Call light on the patient station extinguishes, if the call
was cleared.
•
Dome light illumination for the original call, is the call was
cleared.
4. During the call, the patient should speak in a normal
conversational tone (patient audio is picked up by the
microphone in the patient station on the wall).
Note:
If necessary, the staff member can adjust call volume
settings from the staff console or annunciator.
5. When the call ends, this happens:
•
The Status light extinguishes.
Using smart pillow speakers to upgrade calls
Upgrading a Smart Pillow Speaker call requires that presence
already be registered in the patient room (see "Registering staff
presence" on page 99).
To upgrade a Smart Pillow Speaker call:
1. Press the nurse call button on the Smart Pillow Speaker twice in
rapid succession. The system responds as follows:
•
The call assurance tone sounds at the patient station.
•
Top light sections of associated corridor and zone lights fast
flash red.
•
On 4-section dome lights, the second light sections down
show a steady white.
•
Staff consoles and annunciators show two calls — the staff
emergency call and the original call.
•
Staff emergency tones sound at staff consoles and
annunciators.
