Chapter 1
General information
6
Telligence Patient-Staff Communication System Operation Manual
Patient privacy
The Health Insurance Portability & Accountability Act (HIPAA)
dictates strict requirements for maintaining the security and
confidentiality of patient health information. For more information
on privacy settings, see "Handset and speakerphone" on page 10,
and "Placing the patient station in privacy mode" on page 60.
Coverage areas
Nursing duty areas are grouped to form specific nurse call coverage
areas within nursing units. Each coverage area is served by a
network of nurse call devices and a staff console, to which all nurse
calls within the coverage area report. This is called the primary staff
console.
Calls from monitored equipment
The staff console can oversee or
supervise
the communication
function of another staff console, annunciator, staff or patient
station, or peripheral device. If the device under supervision should
lose its ability to communicate, the system sends an error message
to every staff console and annunciator that has supervision or
failure coverage for that duty area.
Registration of staff presence
Caregivers can show where they are located by pressing a button
on staff presence stations installed near the doorways of patient
and staff rooms.
Staff presence data is used with the Staff Follow function. This
function provides a method of alerting caregivers as they move
about the nursing unit. Staff follow can be configured per room to
tone for either calls in the same duty area or calls covered by the
same primary staff console.
As a staff member enters a room, he or she presses a button on the
presence station. If a call has come in from the configured coverage
area, the patient station or staff station in the room emits a tone.
Related documentation
The manuals and online help systems listed in the following table
supply additional information that you may find useful.
Note:
Map View Client and List View Client user documentation
consists only of online help documentation.
Table 2: Sources of additional information
Model Description
Document
Document
Number
439-0021
PC Reporting (ARMS ip)
ARMS ip User Guide
427-07-00053
