GE Profile PV977, Owner’S Manual And Installation Instruction, Page: 23 / 54

49-2000833 Rev. 0
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Troubleshooting tips ... Before you schedule service
Save time and money! Review the chart below first and you may not need to schedule service.
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Fan/Light does not
operate when button is
turned ON A house fuse may be blown or a circuit
breaker tripped. Replace fuse or reset circuit breaker.
Fan does not operate
when fan + or – buttons
or MEMORY/OFF
button is pressed The blower connector is loose or not
plugged into its mating connector Disconnect power to the unit. Remove the filters and
look up at the blower. If the blowe connector plug is
loose or you see the connector dangling, the installer
failed to plug it in securely. See the installation
instructions for the plug location and how to plug in the
connector.
Loud or abnormal
airflow noise Wrong duct size used in installation. This hood requires 8” ducting to perform optimally.
Using smaller duct pipe will cause reduced venting.
Minimize the duct run length and number of transitions
and elbows. GE Appliances service technicians cannot
correct this issue if installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or
fan is making loud or
abnormal airflow noise Obstructions in duct work. Make sure nothing is blocking the vent. Make sure
your wall or roof cap has a blade or door.
Damper blade on wall or roof cap may
not be open. Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.
Metal grease filter and charcoal filter (if
present) may be dirty. Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
Insufficient makeup (replacement) air Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit
GEAppliances.com
for available makeup air solutions.
The hood controls are
not operating correctly Control logic confused Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset
Early bulb failure Replacing bulbs with bare hands Replace bulbs while wearing gloves to keep skin oils
off bulb. Bulb wattage is too high. Replace with correct
wattage.
Hood does not appear
to operate when the
MEMORY/OFF button
is pressed. All collars
around the push
buttons are illuminated. The memory feature of this hood has not
been set. This is normal. Follow procedures for setting the MEMORY/OFF
button. Adjust the Fan and Light settings to your
preference.