GEAppliances.com
Problem
Possible Causes
What To Do
Flames too high or too
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1
Light the top burners and
low at the LO or
continue turning all of
SIMMER setting
NOTE:
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SIMMER
the surface knobs
to
LO
or
SIMMER.
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2
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3
With a small flat-blade
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screwdriver, turn the valve
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set screws clockwise to
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decrease
flame
size,
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counterclockwise to increase
flame size. Adjust until the flame
is about the same height as the top of the burner.
4
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Sparking sound persists
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after burner is turned off
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OFF
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check the bottom of the knob for any buildup of soil.
Occasional
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• This is a typical electrical switching noise.
sparking sound
This is normal.
Burner flames very
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• See Care and cleaning of the cooktop section.
large or yellow
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Flames are uneven
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• See the Care and cleaning section.
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• See Flames too high or too low at the LOW setting
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in this Troubleshooting Tips section.
Control knobs
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• To turn from the
OFF
position, push the knob in
will not turn
and then turn. The knob can only be turned in a
counterclockwise
direction. When the knob is at
any other position, it can be turned in either direction
without being pushed in.
Fan does not work
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• Check connections. Turn on power at the fuse box.
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Fan comes on
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• This is normal. The fan will automatically turn on
automatically
and operate continuously while the grill burner
module is in use.
Poor venting
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• Clean filter per instructions.
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• Open a window slightly to provide fresh air source.
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• Check exterior wall cap damper door for free movement
or
obstruction.
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Areas of discoloration
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•
See the Care and cleaning section.
on the cooktop
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Water won’t boil
• Cover pan with a lid.
• Turn the downdraft fan
OFF
until the water begins to boil.
Clockwise
to reduce
flame size
Counterclockwise
to increase
flame size
35
