background image

Problem

Possible Causes

What To Do

No soft water

Faucet or fixture where

To conserve salt, the installer

sample was taken not

may have isolated some fixtures

plumbed to soft water.

(outside faucets, toilets, etc.) 

NOTE: 

Be sure sample is 

from soft water. From the outlet 

from a faucet that does not

of the water softening system,

mix soft and hard water. For

trace the water flow path, in

example, a single lever

house plumbing. If soft water

kitchen faucet, if the cold 

is not directed to a faucet or 

side is plumbed to hard water

fixture where wanted, consult

a plumber.

No salt in the brine tank

Check for a salt bridge or, if the

or salt bridged

tank is empty, refill with 

recommended salt. Press (for

3 seconds) the 

TOUCH - HOLD 

button to start an immediate 

regeneration and restore soft 

water supply.

Transformer unplugged

Check for a loss of electrical

at wall outlet or power

power to the water softener

cable to softener not

system, due to any of these

connected

conditions and correct as

needed. With the power supply

Fuse blown or circuit 

restored, observe the faceplate

breaker popped on circuit 

time display and read

Program

to electrical outlet

Memory 

section.

Electrical outlet on 

NOTE: 

The electrical outlet for the

a circuit that can be

softener should be continuously live

switched off

so it cannot be accidentally 
switched off.

Manual bypass valve in 

Be sure the bypass valve stem

bypass position

is positioned properly. Observe

instruction on the decal at the 

end of the stem.

Valve drain hose pinched,

Any restriction in this drain hose

plugged, elevated too high 

may prevent proper operation

or otherwise restricted

of the nozzle and venturi 

and reduce or prevent brine 

draw during regenerations.

Nozzle and venturi dirty, 

With water pressure to the

incorrectly assembled or 

water softening system off, take

damaged

the nozzle assembly apart.

inspect, clean and replace as

needed. Any foreign

particle(s), scratches, nicks,

etc., in the passages can 

prevent operation. Be sure holes

in the gasket are centered over

holes in the housing.

Customer Ser

vice

Tr

oubleshooting T

ips

Operating Instr

uctions

Safety Infor

mation

23

Summary of Contents for PNSF39Z01

Page 1: ...PNSF39Z01 GE Appliances GE Answer Center 800 626 2000 Owner s Manual Part No 215C1002P003 Pub No 49 5801 Water Softening System 7178943...

Page 2: ...ou use your water system That s important because your new system will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We...

Page 3: ...in just a few minutes This Owner s Manual can tell you how You ll find many answers to common problems here If you review our chart of Troubleshooting Tips first you may not need to call for service a...

Page 4: ...rks department for plumbing and electrical codes You must follow these guidelines Use care when handling the water softening system Do not turn upside down drop or set on sharp protrusions Water softe...

Page 5: ...water over 100 F Do not install in direct sunlight Excessive sun heat may cause distortion or other damage to non metallic parts Properly ground to conform with all governing codes and ordinances Fol...

Page 6: ...nominal size in dia x height 10 x 35 Service flow rate gpm See rating label located on the softener Water supply maximum hardness gpg 110 Water supply maximum clear water iron ppm 8 Water pressure li...

Page 7: ...This is called ion exchanging It is much like a magnet attracting and holding metals Water without the hardness minerals soft water flows from the water softening system and to the house pipes After...

Page 8: ...closes Water continues to flow in the same path as during brining except for the discontinued brine flow Hardness minerals and brine flush from the resin tank to the drain Backwash During backwash wat...

Page 9: ...for timer programming One beep signals a change in the timer display Repeated beeps mean the timer will not accept a change from the button you have pressed and you should use another button To set t...

Page 10: ...press SET to apply You can get the grains per gallon gpg hardness of your water supply from a water analysis laboratory or call and ask your local water department if you are on a municipal supply 2...

Page 11: ...OLD button RECHARGE TONIGHT flashes in the time display area A regeneration will occur at the next preset regeneration start time If you decide to cancel this regeneration touch the same button once m...

Page 12: ...r code is displayed the TOUCH or HOLD and DATA buttons remain operable so you can perform the Manually Initiated Electronic Diagnostics If electrical power to the water softening system is interrupted...

Page 13: ...he water softening system GALLONS TODAY Each day beginning at midnight the timer keeps a running count of the total gallons of water that have passed through the water softening system AVG DAILY GALLO...

Page 14: ...n the storage tank Is the plumbing bypass valve directing water for soft water service Is the valve drain hose open to the drain not elevated too high and unobstructed If you do not find a problem wit...

Page 15: ...r OPEN A NEARBY SOFT WATER FAUCET 000 to 199 continual repeats display for each gallon of water passing through the meter If you don t get a reading in the display with faucet open pull the sensor fro...

Page 16: ...shows the total number of recharges top since the timer was connected to electrical power The number of days since the timer was connected to electrical power is shown in the bottom part of the displa...

Page 17: ...ining a flashlight into the brinewell and observing a noticeable drop in the liquid level NOTE Be sure a salt bridge is not preventing water with salt contact If the water softening system does not dr...

Page 18: ...ol regeneration frequency based on water usage readings from the water meter It provides the most economical operation You can set a maximum time in days between regenerations For example no more than...

Page 19: ...s 1 2 4 5 6 and 8 Gallons or Liters Measure All water flow rate and usage displays are in gallons with the default setting If reset to the same displays are shown in liters Use steps 1 2 4 6 7 and 8 t...

Page 20: ...to help the water softening system handle iron in the water supply Although this additive may help to keep the water softening system resin clean it may also release corrosive fumes that weaken and s...

Page 21: ...brine from the salt storage area to the resin tank during regeneration If it becomes plugged with sand dirt etc the water softening system will not work and you will get hard water To get to the nozz...

Page 22: ...roblem has been corrected Water softening system Meter turbine stuck Call for service not regenerating Sensor wire corroded Call for service Faceplate defective Call for service No power to unit Check...

Page 23: ...conditions and correct as needed With the power supply Fuse blown or circuit restored observe the faceplate breaker popped on circuit time display and read Program to electrical outlet Memory section...

Page 24: ...softening system during water softening is regenerating system regenerations because the water heater will refill with hard water See Automatic Hard Water Bypass During Regneration section Timer hard...

Page 25: ...onsumer Product Ownership Registration Important Mail Today GE Appliances Place in an envelope and mail to General Electric Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4...

Page 26: ...ontact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains informa tion you will need should you require service Our...

Page 27: ...ng this full original purchase one year warranty GE will also provide free of charge all labor and in home service to replace the defective part Three Years The electronic monitor if it fails due to a...

Page 28: ...ndividuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual co...

Reviews: