Customer Ser
vice
Tr
oubleshooting T
ips
Operating Instr
uctions
Safety Infor
mation
17
This check verifies proper operation of the valve motor, brine tank
fill, brine draw, regeneration flow rates and other controller
functions. First, make the initial checks and the
Manually Initiated
Electronic Diagnostics.
NOTE:
The face plate display must show a steady time (not flashing).
Press the
TOUCH
or
HOLD
button and hold for three seconds.
RECHARGE NOW
begins to flash as the water softening system
enters the fill cycle of regeneration. Remove the brinewell cover
and, using a flashlight, observe fill water entering the brine tank.
If water does not enter the tank, look for an obstructed nozzle,
venturi, fill flow plug, brine tubing, or brine valve riser pipe.
After observing fill, press the
TOUCH
or
HOLD
button to move
the water softening system into brining. A slow flow of water to
the drain will begin. Verify brine draw from the brine tank by
shining a flashlight into the brinewell and observing a
noticeable drop in the liquid level.
NOTE:
Be sure a salt bridge is not preventing water with salt contact.
If the water softening system does not draw brine, check:
■
nozzle and/or venturi dirty or defective.
■
nozzle and venturi not seated properly on gasket.
■
restricted drain (check drain fitting and hose).
■
defective nozzle and venturi seal.
■
other inner valve defect (rotor seal, rotor & disc, wave
washer, etc.)
NOTE:
If water system pressure is low, an elevated drain hose may
cause back pressure, stopping brine draw.
Again, press the
TOUCH
or
HOLD
button to move the softener
into backwash. Look for a fast flow of water from the drain hose.
A slow flow indicates a plugged top distributor, backwash flow
plug, or drain hose.
Press
TOUCH
or
HOLD
to move the water softening system into
fast rinse. Again look for a fast drain flow. Allow the water
softening system to rinse for a few minutes to flush out any
brine that may remain in the resin tank from the brining cycle
test.
To return the water softening system to service, press
TOUCH
or
HOLD.
5
4
3
2
1
Service: Manually Advanced Regeneration Check
