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Troubleshooting

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A.Yellow flames:

 

Call for

service.

B.Yellow tips on outer
cones:  

Normal for LP gas.

C.Soft blue flames: 

Normal

for natural gas.

GEA00273

Summary of Contents for Monogram ZGU365

Page 1: ...PUB 31 9056 08 00 MODEL SERIES TECHNICAL SERVICE GUIDE GE Consumer Home ServicesTraining g Monogram Profile Gas Cooktop JGP656 JGP6560 ZGU365 ZGU3650 ...

Page 2: ...do not use any phone in the building Immediately call the gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call the fire department CAUTION To avoid personal injury disconnect power before servicing this prod uct If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necess...

Page 3: ...ontrols 5 Care and Cleaning 6 Installation Requirements 9 Cabinet Preparation 11 Downdraft Vent Installation 14 Cooktop Installationx 17 Conversion to LP Propane Gas 20 Accessories 24 Removal and Replacement 26 Schematics and Strip Circuitsx 28 Troubleshooting 29 Parts Lists 30 Warranty Information 32 ...

Page 4: ...e goes out All burner igniters spark while a burner is relighting In case of a power outage the surface burners on the cooktop can be lit with a match Hold a lighted match to the burner then turn the knob to the HIGH position Use extreme caution when lighting burners this way Surface burners in use when an electrical power failure occurs will continue to operate normally Lighting a Burner Push the...

Page 5: ...okware those for oven use only and those for surface cooking saucepans coffee pots and teapots Glass conducts heat very slowly Heatproof Glass Ceramic This can be used for either surface or oven cooking It conducts heat very slowly and cools very slowly Check the cookware manufacturer s directions to be sure it can be used on gas cooktops Stainless Steel This metal alone has poor heating propertie...

Page 6: ...t use woks that have support rings Use of these types of woks with or without the ring in place can be dangerous Placing the ring over the burner grate may cause the burner to work improperly resulting in carbon monoxide levels above allowable current standards This could be dangerous to the customer s health Do not try to use such woks without the ring Serious burns may result if the wok is tippe...

Page 7: ...nt turn the VENT knob again to the RAISE LOWER position The vent will then descend Operating the Vent System Turn the FAN knob to the HIGH position to turn it on If you continue turning the FAN knob you can select a fan speed between HIGH and LO The FAN knob does not have to be turned to OFF before the vent is lowered The fan will automatically turn off when the VENT LOWER position is selected If ...

Page 8: ...ficult to remove As soon as the cooktop is cool wash the glass surface with a cloth moistened with warm soapy water Rinse the surface with clean water and dry it with a soft cloth You can use any liquid household detergent Cleaning Grease Filters The efficiency of the downdraft depends on a clean filter Frequency of cleaning depends on the type of cooking you do Grease filters should be cleaned at...

Page 9: ...ke out excess water and then dry it thoroughly by setting it in a warm oven for 30 minutes Replace the burner heads and caps Make sure the heads and caps are replaced in the correct locations There are 2 or 3 medium 1 large and 1 small head and cap Cleaning Burner Caps Lift off when cool Wash burner caps in hot soapy water and rinse with clean water You may scour with a plastic scouring pad to rem...

Page 10: ... durable the grates will gradually lose their shine regardless of the best care you can give them This is due to their continual exposure to high temperatures Cleaning Stainless Steel Surfaces Caution Do not use a steel wool pad on stainless steel it will scratch the surface Some models have stainless steel surfaces Clean with hot soapy water Rinse and dry If food soil remains try a general kitche...

Page 11: ... the cabinet floor JXBC57 optional outdoor cover accessory may be ordered for installation of blower and motor assembly on outside wall These gas updraft cooktops are only 3 deep and can be installed over cabinet drawers These models are shipped for natural gas operation They can be converted to liquid propane use Order ZXLP56 conversion kit Use these gas updraft cooktops with any 36 or wider exha...

Page 12: ...SI NFPA No 70 Latest Edition Installation of cooktop must conform with local codes or in their absence with National Fuel Gas Code ANSI Z223 1 Latest Edition Disconnect the electrical supply before servicing Wall coverings countertops and cabinets should be able to withstand 200 F heat generated by the cooktop Avoid placing cabinets above the cooktop If cabinets are placed above the cooktop use ca...

Page 13: ... Cabinet Preparation Allow at least 8 13 16 in clearance from the right and left sides of the cutout to the adjacent wall Allow at least 2 1 4 in clearance between the front of the cutout and front edge of the countertop The cooktop requires a 3 in free space below the countertop If installing the cooktop above a cabinet with drawers it may be necessary to use a shorter length drawer to allow clea...

Page 14: ... perpendicular to the sides 36 22 1 4 1 1 4 min 8 3 4 8 13 16 min to side walls 2 1 4 min to front edge 21 2 15 34 5 8 19 2 34 2 5 16 GEA00277 The gas downdraft cooktop is designed to fit in a 36 in or larger base cabinet The Countertop Cutout for the Cooktop must be 34 5 8 in at the front of the counter and 34 in at the back 19 in front to back of notch 21 in front to back of cutout The Notches a...

Page 15: ...the rear wall or on the cabinet floor at the rear as illustrated Power Supply Locations Electrical Supply WARNING For personel safety appliance must be properly grounded These cooktops feature pilotless electric ignition for energy savings and reliability They operate on a 120 volt 60 Hz power supply A separate circuit protected by a 15 amp time delay fuse or circuit breaker is required A properly...

Page 16: ... Lay the vent on its back onto the pad 3 Remove 4 nuts holding the blower to the mounting plate see illustration One nut is just inside the blower discharge 4 Remove and turn the blower 90 to the right or left 5 Reinstall 4 nuts Cut Holes for Ductwork 1 Temporarily place the vent into the countertop opening 2 Push the vent all the way to the back of the opening 3 If you are transitioning to 6 in r...

Page 17: ... is used all the equivalent length values entered on the worksheet for flexible ducting should be doubled The flexible metal duct should be straight and smooth and extended as much as possible Vent installation should not exceed 150 feet equivalent length Total Equivalent Number Equivalent Duct Pieces Length Used Length 1 ft 6 round per foot straight length feet 1 ft 31 4 x 10 per foot straight le...

Page 18: ... of both PVC duct should be used if installing under a poured concrete slab Do not use flexible plastic ducting Always use an appropriate roof or wall cap with damper Laundry type wall caps should never be used Use the straightest duct run possible For satisfactory performance the duct run should not exceed 150 ft or its equivalent length if bends or other various fittings are used Refer to Table ...

Page 19: ...direction Install manual shut off valve in gas line in an easily accessible location WARNING Do not use a flame to check for gas leaks Turn ON gas Check for leaks using liquid leak detector at all joints in system Pressure test nipple is adjacent to gas inlet pipe on rear right hand side of cooktop s bottom Regulator Solid piping or flexible connector Pipe stub Shut off valve GEA00243 Note When us...

Page 20: ...ides 10 Insert hold down bracket into highest slots on right and left sides of cooktop Cooktop has three slots the highest available will depend on thickness of countertop 11 Secure brackets to underside of countertop with screws provided Electrical Connections of Downdraft GEA00247 1 Connect three pin plastic plug from blower motor assembly to three pin plastic socket on underside of vent next to...

Page 21: ...r will cease sparking when burner is lit 3 Turn knob to OFF 4 Repeat procedure for each burner Install Filters Check Operation of Downdraft 1 To raise vent turn VENT knob to RAISE LOWER Hold knob until vent begins to rise Vent will automatically stop when it is fully extended GEA00251 2 Tip filter into opening and pull straight down so filter rests on slides GEA00252 3 Slide filter to right side G...

Page 22: ...E Service and Parts Center Total input rating after conversion Four burner cooktop 35 000 Btu hr Five burner cooktop 44 500 Btu hr Tools Required Adjustable wrench Nut driver 9 32 in or 7 mm Prepare Cooktop for Conversion 1 Turn OFF gas supply at shut off valve 2 Turn OFF electrical power to cooktop Convert the Surface Knobs Valve Shaft GEA00254 1 Remove knobs from valve shafts 2 Fully screw down ...

Page 23: ...ar of cooktop 2 Use an adjustable wrench to remove nut from pressure regulator LP Nut Gas flow into range LP adapter GEA00257 NAT 3 Insert LP adapter into nut LP adapter Nut LP GEA00258 NAT 4 Reinsert assembly into regulator and attach tie on label to regulator using string provided Check for Leaks WARNING Do not use a flame to check for leaks Check for leaks before attempting to light burners Whe...

Page 24: ... should look like B or C depending on the type of gas used With LP gas some yellow tipping on outer cones is normal Final Steps 1 Fill in the date plus the name and address of the service organization performing the conversion in the spaces provided on the conversion label 2 Remove the backing from the label and stick the label in a convenient place on the underside of the cooktop near the Rating ...

Page 25: ... 23 Notes ...

Page 26: ...e A 3 1 4 in x 10 in transition to 6 in round is required GEA00281 Parts Supplied Hanger Brackets Outlet Plate Cover Plate Package of screws GEA00282 Downdraft Vent Assembly JXBA56WW White JXBA56BB Black This unit contains motor and blower assembly for downdraft applications and is required to complete installation Be sure to order the color that matches the cooktop Blower Blower Mounting Plate Bl...

Page 27: ...in x 10 in transition to 6 in round is required GEA00288 4 Hanger Brackets Package of screws Damper Outlet Plate Cover Plate Cover Junction Box Base Assembly Outlet Pan GEA00289 LP Gas Conversion Kit JXLP56 The kit contains LP conversion parts for both five and four burner cooktop models The kit contains 5 burner heads 5 brass orifices 1 Maxitrol LP adapter and 1 tie on card label for regulator Pa...

Page 28: ...ve burner bowl Remove Gas Valve Assembly 1 Remove 4 or 5 gas control knobs 2 From below cooktop remove 17 screws and bottom pan 3 Remove 4 or 5 gas line fittings 4 Remove manifold gas line fitting from regulator Caution When assembling the following replace with the exact screws to prevent glass breakage 5 Remove 2 screws and manifold from cooktop 6 Remove 1 4 in screw and gas valve from manifold ...

Page 29: ... right and rotate the left end toward the front to remove the module Caution When assembling be sure to replace the insulation covering the spark module before replacing the bottom pan Low Flame Simmer Adjustment The top burner valves have low flame adjustment screws in the center of the control shafts A small thin blade screwdriver approx 3 32 in blade width is needed to engage the screw To adjus...

Page 30: ...g L RED RED RAISE LOWER SWITCH FAN ON OFF SPEED CONTROL SWITCH R R R BLACK TOP BURNER IGNITERS BLACK BLACK BLACK WHITE BLACK WHITE MICROSWITCH TOP BOTTOM LIMITS WHITE WHITE WHITE WHITE WHITE WHITE TOP BURNER IGNITION SWITCHES WHITE N N L PURPLE WHITE GREEN BLUE IGNITION UNIT THESE COMPONENTS MAY NOT APPEAR ON ALL MODELS W W W FAN MOTOR RAISE LOWER MOTOR MICROSWITCH FAN CUTOUT GEA00586 ...

Page 31: ...e l e e r u s e k a M e l u d o M k r a p S e c a l p e R n o i t i s o p N O n i s i b o n k e r u s e k a M n o i t i s o p N O n i s i e v l a v f f o t u h s e r u s e k a M t n e i c i f f u s s i y l p p u s l e u f e r u s e k a m G P L f I r o w o l l e y e v a h s r e n r u B s e m a l f d e p p i t w o l l e y A Yellow flames Call for service B Yellow tips on outer cones Normal for LP ga...

Page 32: ...KTOP BLK 1 88 WB02X9843 SEAL DRIP PAN 5 91 WB02X9243 INSTALLATION HARDWARE PK 2 94 WB02K10044 RETENTION BRACKET 5 95 WB34K10043 CLAMPING PLATE 5 View Catalog Description Qty 96 NOT STOCKED NUT M4 30 101 WB56X10010 COVER 36 1 102 WB56X10004 PANEL GEAR MOTOR 1 103 WB07X10012 SLIDE 1 104 WB02X10303 PIVOT ARM 1 106 WB02X10306 ROLLER 1 108 WB02X10310 FILTER 2 109 WB02X10307 SEAL 1 110 WB13K10005 SPARK ...

Page 33: ...052 GLASS COOKTOP WH 1 88 WB02X9843 SEAL DRIP PAN 5 91 WB02X9243 INSTALLATION HARDWARE PK 2 94 WB02K10044 RETENTION BRACKET 5 95 WB34K10043 CLAMPING PLATE 5 View Catalog Description Qty 96 NOT STOCKED NUT M4 30 101 WB56X10010 COVER 36 1 102 WB56X10004 PANEL GEAR MOTOR 1 103 WB07X10012 SLIDE 1 104 WB02X10303 PIVOT ARM 1 106 WB02X10306 ROLLER 1 108 WB02X10310 FILTER 2 109 WB02X10307 SEAL 1 110 WB13K...

Page 34: ...G 1 66 WB18K10007 HARNESS HV 1 72 WB13K10007 ELECTRODE SPARK 5 74 WB01K10026 CLIP ELECTRODE 5 View Catalog Description Qty 75 WB02K10037 GROUND PATH SHIELD 5 86 WB57K10050 GLASS COOKTOP BLACK 1 88 WB02X9843 SEAL DRIP PAN 5 91 WB02X9243 INSTALLATION HARDWARE PK 2 94 WB02K10044 RETENTION BRACKET 5 95 WB34K10043 CLAMPING PLATE 5 96 NOT STOCKED NUT M4 30 110 WB13K10005 SPARK MODULE 5 0 1 112 WB31K1005...

Page 35: ...07 ELECTRODE SPARK 5 74 WB01K10026 CLIP ELECTRODE 5 75 WB02K10037 GROUND PATH SHIELD 5 View Catalog Description Qty 86 WB61K10007 GLASS COOKTOP WH 1 88 WB02X9843 SEAL DRIP PAN 5 91 WB02X9243 INSTALLATION HARDWARE PK 2 94 WB02K10044 RETENTION BRACKET 1 94 WB02X9846 RETENTION BRACKET 4 95 WB34K10043 CLAMPING PLATE 5 96 NOT STOCKED NUT M4 30 110 WB13K10005 SPARK MODULE 5 0 1 112 WB31K10059 GRATE DOUB...

Page 36: ...044 RETENTION BRACKET 5 95 WB34K10043 CLAMPING PLATE 5 96 NOT STOCKED NUT M4 30 101 WB56X10010 COVER 36 1 102 WB56X10004 PANEL GEAR MOTOR 1 103 WB07X10012 SLIDE 1 View Catalog Description Qty 104 WB02X10303 PIVOT ARM 1 106 WB02X10306 ROLLER 1 108 WB02X10310 FILTER 2 109 WB02X10307 SEAL 1 110 WB13K10005 SPARK MODULE 5 0 1 112 WB31K10057 GRATE DOUBLE BLK 1 113 WB02X10308 BLOWER SUPPORT LEGS 8 113 WB...

Page 37: ...2K10044 RETENTION BRACKET 5 95 WB34K10043 CLAMPING PLATE 5 96 NOT STOCKED NUT M4 30 101 WB56X10010 COVER 36 1 View Catalog Description Qty 102 WB56X10004 PANEL GEAR MOTOR 1 103 WB07X10012 SLIDE 1 104 WB02X10303 PIVOT ARM 1 106 WB02X10306 ROLLER 1 108 WB02X10310 FILTER 2 109 WB02X10307 SEAL 1 110 WB13K10005 SPARK MODULE 5 0 1 112 WB31K10057 GRATE DOUBLE BLK 2 112 WB31K10059 GRATE DOUBLE GRAY 2 113 ...

Page 38: ...o not allow the exclusion or limitation of incidental or consequential damages This war ranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 Sales slip or cancelled check is ...

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