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WHAT IS COVERED

LIMITED ONE-YEAR WARRANTY
For one year from date of original
purchase, we will provide, free of
charge, parts and related service
labor to repair or replace 

any part of

the cooktop that fails because of a
manufacturing defect.

This warranty is extended to 
the original purchaser and any
succeeding owner for products
purchased for home use within 
the USA. In Alaska, the warranty
excludes the cost of shipping or
service calls to your home.

All warranty service provided by 
our Factory Service Centers, or 
an authorized Customer Care

®

technician. To schedule service, 
on-line, 24 hours a day, visit us 
at ge.com, or call 800.GE.CARES
(800.432.2737). Please have 
serial number and model number
available when calling for service.

WHAT IS NOT COVERED

• Service trips to your home to

teach you how to use the
product.

• Improper installation, delivery or

maintenance.

If you have an installation
problem, contact your dealer 
or installer. 
You are responsible for
providing adequate electrical,
gas, exhausting and other
connecting facilities as
described in the Installation
Instructions provided with 
the product.

• Replacement of house fuses or

resetting of circuit breakers.

• Damage to the glass cooktop

caused by use of cleaners other
than the cooktop creme
provided with the product.

• Damage to the glass cooktop

caused by hardened spills of
sugary materials or melted
plastic that are not cleaned
according to the directions in 
the Use and Care Guide.

• Damage caused after delivery.

• Damage to the product due to

misuse or abuse. 

• Failure of the product if it is

used for other than its intended
purpose or used commercially.

• Damage to product caused by

accident, fire, floods or acts 
of God.

• Incidental or consequential

damage caused by possible
defects with this appliance.

• Product not accessible to

provide required service.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion

may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company

YOUR GE BUILT-IN COOKTOP

WARRANTY

Staple sales slip or cancelled check

here. Proof of original purchase date 

is needed to obtain service 

under warranty.

***********************

LIMITED FIVE-YEAR WARRANTY

(on radiant/halogen models) For 
five years from the date of original
purchase, we will provide, free of
charge, parts and related service
labor to repair or replace the glass
cooktop due to:
• Cracking of the glass cooktop 

due to thermal shock

• Discoloration of the glass cooktop
• Wear off of the pattern on the glass

cooktop

• Cracking of the rubber seal between

the glass top and the frame

• Burn out of any of the radiant 

or halogen surface units.

49-80387-2

06-08 JR

Printed in the United States

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied
warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period
allowed by law.

Summary of Contents for JP385

Page 1: ...king Guide 22 Grill Module 16 19 Grill Cooking Guide 19 Home Canning Tips 23 Radiant Module 14 16 Care and Cleaning 25 29 Coil Surface Unit Module 28 Control Panel and Knobs 25 Grease Collector Jar 25 Griddle Accessory 27 Grill Cover 27 Grill Module 27 Radiant Module 28 29 Vent System 26 Problem Solver 37 38 Installation Instructions 30 36 Consumer Services 39 Important Phone Numbers 39 Model and ...

Page 2: ...your cooktop If you received a damaged cooktop Immediately contact the dealer or builder that sold you the cooktop Save time and money Before you request service See the Problem Solver in the back of this guide It lists causes of minor operating problems that you can correct yourself To obtain service see the Consumer Services page in the back of this guide We re proud of our service and want you ...

Page 3: ... You must have the grill module to use the griddle accessory The griddle sits directly over the grill heating element and reflector pan It has two drain holes so fat and meat drippings can drain into the grease jar The front and back of the griddle are controlled separately WARNING Griddle modules JXDD43 and JXDD46 are not to be used with these cooktops Grill Cover JXDM2 Black JXDM3 White This cov...

Page 4: ... exit Based on Kitchen Firesafety Tips published by NFPA WARNING TO REDUCE THE RISK OFA COOKTOP GREASE FIRE A Never leave surface units unattended at high settings Boilovers cause smoking and greasy spillovers that may ignite Heat oils slowly on low or medium settings B Always turn hood ON when cooking on high heat or when flambeing food i e Crepes Suzette Cherries Jubilee Peppercorn Beef Flambé C...

Page 5: ...rial could be ignited if brought in contact with hot surface units and may cause severe burns Use only dry pot holders moist or damp pot holders on hot surfaces may result in burns from steam Do not let pot holders touch hot surface units Do not use a towel or other bulky cloth Such cloths can catch fire on a hot surface unit For your safety never use your appliance for warming or heating the room...

Page 6: ... deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Never try to move a pan of hot fat especially a deep fat fryer Wait until the fat is cool Do not store flammable materials near the cooktop Keep the vent grille and grease filters clean to maintain good venting and to avoid grease fires Do not store or use combustible materials gasoline or other flammable v...

Page 7: ...re glass surface is cool before attempting to clean the cooktop Do not operate the glass surface units if the glass is broken Spillovers or cleaning solution may penetrate a broken cooktop and create a risk of electrical shock Contact a qualified technician immediately should your glass cooktop become broken Clean the cooktop with caution If a wet sponge or cloth is used to wipe spills on a hot su...

Page 8: ...8 FEATURES OF YOUR COOKTOP 1 12 13 11 10 15 2 3 4 5 6 7 8 9 14 ...

Page 9: ...tor System 6 16 Uses wide mouth canning jars to collect grease 20 25 8 Control Knobs 11 17 Push in and turn to set surface units from LO to HI 21 25 9 Indicator Light 11 Lights when any unit of the cooktop is turned on 10 Vent Control Knob 24 25 Turn on to exhaust odors smoke or heat during cooking The blower automatically comes on when the grill heating unit is turned on 11 Vent System 11 The blo...

Page 10: ...it is turned off Remove the pan from the solid disk if you want the cooking to stop Gas Burners Regular or sealed Flames heat the pans directly Pan flatness is not critical to cooking results but gas burners use pans should be well balanced Gas burners heat the pan right away and change either LP gas heat settings right away When you turn the control off cooking stops right away or natural gas You...

Page 11: ...e surface unit is on Cooking Guide for Using Heat Settings HI Used to begin cooking or to bring water to a boil Reduce heat setting after water boils Medium High Setting halfway between HI and MED Maintains a fast boil on large amounts of food MED Sauté and brown keeps food at a medium boil or simmer Medium Low Setting halfway between MED and LO Cook after starting at HI cooks with little water in...

Page 12: ...the module by the front and back edges and slide toward the center of the cooktop Lift out when unplugged 4 If you are storing modules do not stack them or store other materials on top of them This could damage the surface of the modules Cookware Use medium or heavy weight cookware Aluminum cookware conducts heat faster than other metals Cast iron and coated cast iron cookware are slow to absorb h...

Page 13: ...nside rim of the drip pan and the drip pan is flat on the cooktop surface Q Why is the porcelain finish on my cookware coming off A If you set the surface unit coil higher than required for the cookware material and leave it the finish may smoke crack pop or burn depending on the pot or pan Also if you set the surface unit coil higher than required for a long period of time with small amounts of d...

Page 14: ...s beneath the surface unit radiate heat through the glass to the cookware The red glow of the coils will be instantly visible through the glass It will take the surface unit a few moments to heat up The coil cycles on and off to maintain your selected control setting The coils have temperature limiters to prevent runaway temperatures If you are storing modules do not stack them or store other mate...

Page 15: ...are such as pressure cookers deep fat fryers etc All cookware must have flat bottoms and be the correct size The cookware should also be covered if applicable to the cooking process Types of Cookware 15 15 How to Check Pan Performance Use of correct cookware can affect the cooking performance and cleaning of your cooktop The correct cookware reduces the temperature of the cooktop surface and minim...

Page 16: ...n enjoy delicious grilled food year round prepared in the convenience of your own kitchen Separate heating elements can be set at different temperatures allowing you to use half the cooking surface to grill meat and the other half to prepare potatoes or other vegetables for a complete meal How to Insert the Grill Module 1 Make sure the grease collector jar is in place beneath the cooktop 2 Fit the...

Page 17: ...n the right side on some models The left front and left rear control knobs operate the grill when the grill module is on the left side of the cooktop Automatic Blower Operation The blower comes on automatically when the grill is turned on and turns off automatically when the grill is turned off What to Do If a Flame Up Occurs Grilling fat or juicy foods may cause flame ups You should never leave t...

Page 18: ...d off 18 18 Questions and Answers Q I followed the cooking times suggested in the Grill Cooking Guide but my foods were not done properly Is there something wrong with my grill A Probably not Suggested cooking times should be used only as a general guide Variables in food can change cooking times required Q How can I keep barbecued meats from developing an unattractive burned look and taste A Sauc...

Page 19: ... desired baste with Pieces sauce last 10 to 15 minutes Quarters MED 1 hr to 1 hr 10 minutes Break joint bones Place skin side down Turn total over every 15 minutes and baste frequently as desired Wing breast quarters take longer than thigh leg quarters Halves MED 1 hr to 1 hr 25 minutes Break joint bones Place skin side down on total preheated grill Turn over and baste frequently as desired Ham Sl...

Page 20: ...he plate should be seated properly on the reflector pan with the griddle s drain holes at the front Removing the Griddle Module When removing the parts of the grill module to clean be sure all switches are in the OFF position and the module is cool Remove the griddle plate and then slide the heating element toward the center of the cooktop until it is unplugged Remove the reflector pan Empty greas...

Page 21: ...utomatically when the griddle is turned off Griddle Tips Most griddled foods require cooking on a preheated surface which may be greased lightly before adding food Preheat griddle for only 5 minutes at HI setting then switch to recommended cook setting If your house has low voltage foods may be lighter brown than expected A longer preheating and griddle time may be needed to get good cooking resul...

Page 22: ...ing section Q How should I store my griddle when it is not in use A To avoid marring the non stick finish store the griddle upright on the edge with the terminals up to avoid damage If it is necessary to store it flat avoid placing other pans or cookware on top Q How long can foods be kept warm with the griddle without losing their appeal A No longer than 2 hours is recommended to assure good food...

Page 23: ...es are available from the manufacturer of your canner manufacturers of glass jars for canning such as Ball and Kerr and the United States Department of Agriculture Extension Service 4 Remember that canning is a process that generates large amounts of steam To avoid burns from steam or heat be careful when canning NOTE If your house has low voltage canning may take longer than expected even though ...

Page 24: ...vent system helps remove cooking vapors odors and smoke from foods prepared on the cooktop modules 24 24 How to Operate Vent System To operate the vent system using the knob turn the VENT knob on the control panel to ON Some models have a control that allows you to choose blower speeds from low to high Continuous use of the vent system while cooking helps keep the kitchen comfortable and less humi...

Page 25: ... with a clean soft cloth Take care to dry the surface following the grain To help prevent finger marks after cleaning spread a thin film of baby oil on the surface Wipe away excess oil with a clean soft cloth Grease Collector Jar Scoop out grease with a large spoon Soak the jar in warm water to loosen grease if desired Clean with a plastic or soap filled scouring pad and hot soapy water The jar ma...

Page 26: ... damage the vent grille s finish Do not clean the vent grille in the dishwasher Vent Filter The filter is held in place at an angle with a hold bump Lift the filter up and out of the vent opening diagonally To clean the filter swish it in hot soapy water Rinse well and dry thoroughly To order filters please call our toll free number National Parts Center 800 626 2002 Filter WB02X8134 To clean the ...

Page 27: ...or pan may also be cleaned in the dishwasher Griddle Accessory Clean with a plastic scouring pad and hot soapy water Rinse well Do not use abrasive cleaners Do not clean in the dishwasher Grill Cover Do not place the cover on a hot module or leave it over the grill while preheating To clean the cover wash it at the sink with soap and water and dry For stubborn soil let it soak for 5 to 10 minutes ...

Page 28: ...ip pan and into the receptacle Guide the surface unit into place so it rests evenly Drip Pans Remove the surface units Then lift out the drip pans For best results clean the drip pans by hand Place them in a covered container or a plastic bag with 1 4 cup ammonia to loosen the soil Then scrub with a soap filled scouring pad if necessary Rinse with clean water and polish with a clean soft cloth The...

Page 29: ...h a thin overlay of aluminum or copper are allowed to boil dry the overlay may leave black discoloration on the surface This should be removed immediately before heating again or the discoloration may be permanent WARNING Carefully check the bottom of pans for roughness that would scratch the radiant module Glass Surface Potential for Permanent Damage Our testing shows that if you are cooking high...

Page 30: ...trical Code can be obtained by writing to National Fire Protection Association Batterymarch Park Quincy MA 02260 Before you begin Read these instructions completely and carefully Important Save these instructions for local inspector s use Important Observe all governing codes and ordinances NOTE TO INSTALLER Be sure to leave these instructions with the Consumer NOTE This appliance must be properly...

Page 31: ...ocated between wall studs or floor joists so that ductwork may be installed properly At least 6 must be allowed between side edges of cooktop and adjacent walls Avoid placing cabinets above the cooktop unit if possible in order to reduce the hazards caused by reaching over heated surface units If cabinets are placed over the cooktop the risks can be reduced by installing a range hood that projects...

Page 32: ...1 4 x 10 rectangle to 6 round transition duct is available at your local building supply store NOTE Illustrations are for planning purposes only 32 INSTALLATION INSTRUCTIONS continued Step 4 Preparing the Countertop Clearance between inside front of cabinet and rear of countertop cutout must be 205 8 in order to accommodate cooktop depth A 1 2 wide flat area is required around the edge of opening ...

Page 33: ...direction can be adjusted slightly while in its vertical or horizontal direction by loosening four nuts holding blower rotating blower and retightening nuts Use the shortest and straightest duct run possible For satisfactory performance the duct run should not exceed 100 feet equivalent length Refer to TABLE 1 of equivalent lengths Use TABLE 1 to calculate the total equivalent length of the ductwo...

Page 34: ...pressure 34 INSTALLATION INSTRUCTIONS continued TABLE 1 Calculate Total Equivalent Ductwork Length Equivalent Number Equivalent Duct Pieces Length x Used Length 5 round straight 2 7 x ft ft 6 round straight 1 x ft ft 31 4 x 10 straight 1 x ft ft 5 90 elbow 37 ft x ft 6 90 elbow 12 ft x ft 5 45 elbow 18 ft x ft 6 45 elbow 7 ft x ft Flexible Metal Offset See Calculations Adapter in Step 5A ft 31 4 x...

Page 35: ...ket and tighten to secure the cooktop to the countertop Repeat on the other side IMPORTANT Turn thumb screw until it touches the bottom of the countertop Do not overtighten Step 7 Install 1 2 Flexible Conduit with Supplied Clamp NOTE A clamp has been included with the cooktop for installing the 1 2 flexible conduit Remove the screws holding the wire compartment cover and remove the cover Remove th...

Page 36: ...onnection to large gauge household wiring The insulation of these leads is rated at temperatures much higher than the temperature rating of household wiring The current carrying capacity of a conductor is governed by the wire gauge and also the temperature rating of the insulation around the wire Aluminum Wiring WARNING IMPROPER CONNECTION OF ALUMINUM HOUSE WIRING TO THE COPPER LEADS CAN RESULT IN...

Page 37: ...e units are not plugged in solidly UNITS ARE NOT Reflector pans are not set securely in the cooktop FUNCTIONING Surface unit controls are not properly set or wrong surface unit control set PROPERLY for unit you are using GRILL OR GRIDDLE UNIT Heating element is not plugged in solidly IS NOT FUNCTIONING Grill or Griddle heating element controls are not properly set PROPERLY To use the entire surfac...

Page 38: ... remove marks radiant cooktop glass surface Incorrect cleaning materials have been used encrusted boilovers or grease spatters remain on the surface Use a razor scraper and recommended cleaning procedure DARK STREAKS OR SPECKS Use a razor scraper and recommended cleaning procedure ON RADIANT MODULE AREAS OF Mineral deposits from water or food can be removed with Cook Top DISCOLORATION Cleaning Cre...

Page 39: ...tion or need assistance with your appliance Try the GE Appliances Website any day of the year For greater convenience and faster service you can now download Owner s Manuals order parts or even schedule service on line Service Contracts 800 626 2224 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is...

Page 40: ... misuse or abuse Failure of the product if it is used for other than its intended purpose or used commercially Damage to product caused by accident fire floods or acts of God Incidental or consequential damage caused by possible defects with this appliance Product not accessible to provide required service Some states do not allow the exclusion or limitation of incidental or consequential damages ...

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