HELP US HELP YOU…
IF YOU NEED SERVICE…
Before using your cooktop,
read this guide carefully.
It is intended to help you operate and maintain your
new cooktop properly.
Keep it handy for answers to your questions.
Write down the model
and serial numbers.
You’ll find them on a nameplate underneath the
cooktop on the right side of the bottom chamber.
These model and serial numbers are also on the
Consumer Product Ownership Registration Card that
came with your cooktop. Before sending in this card,
please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service
calls concerning your cooktop.
If you received a damaged cooktop…
Immediately contact the dealer (or builder) that sold
you the cooktop.
Save time and money.
Before you request service…
See the Problem Solver in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.
To obtain service, see the Consumer Services page
in the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with
the service you receive, here are the steps to follow
for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
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