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Before you call for service…
www.GEAppliances.com
Consumer Support
Operating Instructions
Safety Instructions
Installation Instructions
Tr
oubleshooting T
ips
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Top burners do not light
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet.
grounded outlet.
Burner hole or slits on the side
•
Remove the burner heads and caps and clean them
of the burner may be clogged.
with a sewing needle or twist-tie. Make sure you do not
enlarge the holes. Check and clean the electrode
area for burned-on food or grease.
Improper burner assembly.
•
Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio.
•
If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Clock does
Plug on range is not completely
•
Make sure electrical plug is plugged into a live,
not work
inserted in the electrical outlet.
properly grounded outlet.
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set.
•
See the
Using the oven
section.
Food does not bake
Oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Shelf position is incorrect.
•
See the
Using the oven
section.
Incorrect cookware or cookware
•
See the
Using the oven
section.
of improper size being used.
Oven thermostat needs
•
See the
Adjust the oven thermostat—Do it yourself!
section.
adjustment.
Clock not set correctly.
•
See the
To set the clock
section.
Aluminum foil used improperly
•
See the
Care and cleaning of the range
section.
in the oven.
Oven bottom not securely
•
See the
Installation of the range
section.
seated in position.
