2
HELP US HELP YOU…
Before using your range,
read this guide carefully.
It is intended to help you operate
and maintain your new range
properly.
Keep it handy for answers to your
questions.
If you don’t understand something
or need more help, call:
GE Answer Center
®
800.626.2000
24 hours a day, 7 days a week
Write down the model and
serial numbers.
You’ll find them on a label behind
the range door or behind the
storage drawer.
These numbers are also on the
Consumer Product Ownership
Registration Card that came with
your range. Before sending in this
card, please write these numbers
here:
Model Number
Serial Number
Use these numbers in any
correspondence or service calls
concerning your range.
If you received a damaged
range…
Immediately contact the dealer (or
builder) that sold you the range.
Save time and money.
Before you request
service…
Check the Problem Solver in the
back of this guide. It lists causes of
minor operating problems that you
can correct yourself.
IF YOU NEED SERVICE
To obtain service, see the Consumer Services page on
the inside back cover.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
Summary of Contents for JBS03
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