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Be sure to use a new sharp razor scraper. 
Do not use a dull or nicked blade.

Sugary spillovers (such as jellies, fudge,
candy syrups) or melted plastics can
cause pitting of the surface of your
cooktop (not covered by the warranty)
unless the spill is removed while still
hot. 

Special care should be taken when

removing hot substances.

Turn off all surface units affected
by the spillover. Remove hot pans.

Wearing an oven mitt, hold the
razor scraper at a 45° angle to the
cooktop. Scrape the hot spill to a
cool area outside the surface unit. 

With the spill in a cool area, use a
dry paper towel to remove any
excess. Any spillover remaining
should be left until the surface of
the cooktop has cooled. Do not
continue to use the soiled surface
unit until all of the spillover has
been removed. Follow the steps
under 

Heavy Burned-On Soil

to

continue the cleaning process.

NOTE: 

If pots with a thin overlay of aluminum,

copper or enamel are allowed to boil dry, the
overlay may bond with the glass cooktop and
leave a black discoloration. This should be
removed immediately before heating again 
or the discoloration may be permanent.

Safety Instructions

Operating Instructions

Care and Cleaning

Installation Instructions

Troubleshooting T

ips

Customer Service

31

Cleaning the glass cooktop.

Clean the glass surface with cleaning cream before you use the cooktop for the first time. Also, clean the glass
surface after each use. This helps protect the top and makes clean-up easier.

To clean the cooktop seal, 

let a wet cloth rest on it for a few minutes, then wipe clean. Use a mild detergent if needed. 

Do not use a knife or any sharp object on the seal because it will cut or damage it.

Daily Cleaning

Use only a recommended cleaning
cream, such as Cerama Brite brand or 
the Cooktop Cleaning Cream brand, 
on the glass cooktop.

To maintain and protect the surface of
your new glass cooktop follow these steps.

Before you use the cooktop for the first
time, clean it with cleaning cream. 
This helps protect the top and makes 
clean-up easier.

Clean the surface with the cleaning cream
after each use.

Rub a few drops (less is better) of the cleaning
cream onto soiled area using a damp paper
towel. Buff with a dry paper towel until all soil
and cream are removed. 

NOTE: 

On models with a white glass cooktop,

any grease spatter or greasy residue from a dish
towel will burn on the cooktop when the surface
units are heated, leaving a brown stain. This can
be removed with the cooktop cleaning cream 
and the razor scraper. To avoid this brown
discoloration, remove any spatter with paper
towels and cooktop cleaning cream before
heating any surface unit.

For Heavy, Burned-On Soil…

Allow the cooktop to cool.

Apply a few drops of cleaning
cream to the cool, soiled area.
Spread the cream across the entire
soiled area.

Hold scraper at a 45° angle against
the glass ceramic surface. This 45°
angle makes the scraping easier.

Scrape soil with the enclosed razor
scraper. Keep small amount of
cream on the soil as you scrape.
Heavily soiled areas may require
repeated applications of cream. It
will be necessary to press down on

the razor scraper while scraping the
soiled area with cooktop cream.

Be sure to use a new sharp razor scraper. 
Do not use a dull or nicked blade.

If any soil remains, repeat the
steps listed above.

To order more cream and/or scrapers
for cleaning your glass cooktop, please
call our toll-free number:

National Parts Center  . . . . . .800-626-2002

Cleaner 

 . . . . . . . . . . . . . . . . . .# WX10X300

Scraper 

 . . . . . . . . . . . . . . . . . .# WX5X1614

Cream & scraper kit 

 . . . . . . .# WB64X5027

Special Care for Sugary Spills

Using a razor scraper will not
damage the surface if the 45° angle
is maintained.

Our testing shows that if
you are cooking high sugar
mixtures such as jelly or
fudge and have a spillover,
permanent damage to the
cooktop surface may occur
unless the spillover is
immediately removed.

Summary of Contents for JB970 series

Page 1: ...d Timer 16 Using the Oven 10 26 Using the Surface Units 7 8 Care and Cleaning Broiler Pan and Grid 28 Glass Cooktop 31 Lift Off Oven Door 29 Oven Light 30 Oven Shelves 28 Stainless Steel 27 Installation Instructions Anti Tip Bracket 38 Before You Begin 32 Electrical Connection 34 37 Leveling 38 Prepare the Opening 33 Troubleshooting Tips Before You Call for Service 39 42 Consumer Services GE Answe...

Page 2: ...time and money over the life of your range READ THIS MANUAL IF YOU NEED SERVICE You ll find many answers to common problems in the Before You Call For Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in...

Page 3: ...m and requires businesses to warn customers of potential exposure to such substances The fiberglass insulation in self clean ovens gives off a very small amount of carbon monoxide during the cleaning cycle Exposure can be minimized by venting with an open window or using a ventilation fan or hood Fluorescent light bulbs contain mercury If your model has a surface light you must recycle the fluores...

Page 4: ...or foam type fire extinguisher For your safety never use your appliance for warming or heating the room Do not let cooking grease or other flammable materials accumulate in or near the range Do not touch the surface units the heating elements or the interior surface of the oven These surfaces may be hot enough to burn even though they are dark in color During and after use do not touch or let clot...

Page 5: ... combination of oils or fats will be used in frying stir together before heating or as fats melt slowly Always heat fat slowly and watch as it heats Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Avoid scratching the glass cooktop The cooktop can be scratched with items such as sharp instruments rings or other jewelry and rivets on clothing Do not ...

Page 6: ...cooking utensils or food in the oven when not in use Do not use aluminum foil to line oven bottoms except as suggested in this manual Improper installation of aluminum foil may result in a risk of electric shock or fire Stand away from the range when opening the oven door Hot air or steam which escapes can cause burns to hands face and or eyes WARNING OVEN Read and follow this Safety Information c...

Page 7: ...face unit keeps already heated food warm until ready to serve Be sure you turn the control knob to OFF when you finish cooking Using the Bridge Burner To use the bridge burner turn the control knob to the BRIDGE BURNER settings For full bridge burner operation turn on the rear burner To use only the front burner turn the control knob to the FRONT BURNER settings Dual Surface Unit Control Knob The ...

Page 8: ...leaner may leave an iridescent film on the cooktop The cleaning cream will remove this discoloration Don t store heavy items above the cooktop If they drop onto the cooktop they can cause damage Do not use the surface as a cutting board Do not slide cookware across the cooktop because it can scratch the glass the glass is scratch resistant not scratch proof DRAGGING SURFACE COOKING Never cook dire...

Page 9: ...t removed immediately Porcelain Enamel Covered Cast Iron recommended As long as the cookware is covered completely with porcelain enamel this cookware is recommended Caution is recommended for cast iron cookware that is not completely covered with smooth porcelain enamel as it may scratch the glass ceramic cooktop Glass ceramic usable but not recommended Poor performance May scratch the surface St...

Page 10: ...ctions must be reset The time of day will flash in the display when there has been a power outage COOKING TIME Pad Pressthispadandthenpressthenumber pads to set the amount of time you want your food to cook The oven will shut off when the cooking time has run out DELAY START Pad Use along with COOKING TIME or SELF CLEAN pads to set the oven to start and stop automatically at a time you set CLOCK P...

Page 11: ...lay will show 12 shdn 12 hour shut off Press the DELAY START pad again and the display will show no shdn no shut off Press the START pad to activate the no shut off and leave the control set in this special features mode Fahrenheit or Centigrade Temperature Selection Your oven control is set to use the Fahrenheit temperature selections but you may change this to use the Centigrade selections Press...

Page 12: ...t press the START pad Press the CLOCK pad again to black out the clock display The display will show OFF If this is the choice you want press the START pad NOTE If the clock is in the black out mode you will not be able to use the Delay Start function Control Lockout Your control will allow you to lock down the touch pads so they cannot be activated when pressed Press the BAKE and BROIL HI LO pads...

Page 13: ...k and hold feature and leave the control set in this special features mode Using Convection Conversion By using the Convection Conversion feature you can automatically convert the oven temperature from regular baking to Convection Bake temperatures To convert the oven temperature for convection baking follow the steps below Press and hold the CONVECTION BAKE pad for 4 to 5 seconds CON Con Bake wil...

Page 14: ...ted shelf positions To remove a shelf pull it toward you tilt the front end up and pull it out To replace place the end of the shelf stop locks on the support tilt up the front and push the shelf in The oven has 4 shelf positions How to Set the Oven for Baking or Roasting Press the BAKE pad Press the number pads to set the desired temperature Press the START pad Check food for doneness at minimum ...

Page 15: ...e evenly Up to 8 Well Done 1 2 to 3 4 thick patties take about the same time Beef Steaks Rare 1 thick C 6 5 Steaks less than 1 Medium 1 to 11 2 lbs C 8 6 thick cook through Well Done C 12 11 before browning Pan frying is recommended Slash fat Rare 11 2 thick C 10 7 8 Medium 2 to 21 2 lbs C 15 14 16 Well Done C 25 20 25 Chicken 1 whole A 35 10 15 Reduce time about 5 2 to 21 2 lbs to 10 minutes per ...

Page 16: ...ON OFF pad and begin again Press the START pad When the timer reaches 00 the control will beep 3 times followed by one beep every 6 seconds until the KITCHEN TIMER ON OFF pad is pressed The 6 second tone can be canceled by following the steps in the Special features of your oven control section under Tones at the End of a Timed Cycle The timer is a minute timer only The timer does not control oven...

Page 17: ... the programmed cooking time and shut off automatically At the end of timed baking the oven will turn off The end of cycle tone will sound Press the CLEAR OFF pad to clear the display Using the timed baking and roasting features NOTE Foods that spoil easily such as milk eggs fish stuffings poultry and pork should not be allowed to sit for more than 1 hour before or after cooking Room temperature p...

Page 18: ...not store the probe in the oven The temperature probe has a skewer like probe at one end and a plug at the other end that goes into the outlet in the oven After preparing the meat and placing it on a trivet or on the broiler pan grid follow these directions for proper probe placement Lay the probe on the outside of the meat along the top or side and mark with your finger where the edge of the meat...

Page 19: ...eat temperature Press the BAKE pad Press the number pads to set the desired oven temperature Press the START pad The display will flash if the probe is inserted into the outlet and you have not set a probe temperature and pressed the START pad When the oven starts to heat the word LO will be in the display After the internal temperature of the food reaches 100 F the changing internal temperature w...

Page 20: ...an circulates the heated air evenly over and around the food Preheating is not necessary with foods having a bake time of over 15 minutes Convection Roast Good for large tender cuts of meat uncovered Heat comes from the top heating element The convection fan circulates the heated air evenly over and around the food Meat and poultry are browned on all sides as if they were cooked on a rotisserie Us...

Page 21: ...asting Press the CONVECTION BAKE or CONVECTION ROAST pad Press the number pads to set the desired oven temperature Press the START pad To change the oven temperature press the CONVECTION BAKE or CONVECTION ROAST pad and then the number pads to set the new temperature When the oven starts to heat the changing temperature starting at 100 F will be displayed When the oven reaches the temperature you ...

Page 22: ...timed oven operations For best results when roasting large turkeys and roasts we recommend using the probe included in the convection oven To change the oven temperature during the Convection Roast cycle press the CONVECTION ROAST pad and then press the number pads to set the new desired temperature Convection Roasting Guide Meats Minutes Lb Oven Temp Internal Temp Beef Rib Boneless Rib Rare 20 24...

Page 23: ...e end of timed convection bake the oven will turn off The end of cycle tone will sound Press the CLEAR OFF pad to clear the display if necessary Remove the food from the oven Remember foods that are left in the oven continue cooking after the controls are off How to Set a Delayed Start and Automatic Stop You can set the oven control to delay start the oven cook for a specific length of time and th...

Page 24: ...sted up to 35 F hotter or 35 F cooler Press the number pads the same way you read them For example to change the oven temperature 15 F press 1 and 5 When you have made the adjustment press the START pad to go back to the time of day display Use your oven as you would normally NOTE The thermostat adjustment for Baking will also affect Convection Baking or Convection Roasting The type of margarine w...

Page 25: ...f cleaning cycle of any range Move birds to another well ventilated room Wipe up heavy soil on the oven bottom How to Set the Oven for Cleaning Latch the door Press the SELF CLEAN pad Using the number pads enter the desired clean time if a time other than 4 hours 20 minutes is needed Clean cycle time is normally 4 hours 20 minutes You can change the clean time to any time between 3 hours and 5 hou...

Page 26: ...he temperature drops below the lock temperature and the LOCKED DOOR light goes off When the LOCKED DOOR light is off slide the latch handle to the left as far as it will go and open the door After a Clean Cycle You may notice some white ash in the oven Wipe it up with a damp cloth after the oven cools If white spots remain remove them with a soap filled steel wool pad and rinse thoroughly with a v...

Page 27: ...chrome trim It cannot be removed if it is baked on If your range is removed for cleaning servicing or any reason be sure the anti tip device is re engaged properly when the range is replaced Failure to take this precaution could result in tipping of the range and cause injury Painted Surfaces Painted surfaces include the top of backguard and the sides of the range Clean these with soap and water o...

Page 28: ... up the front and remove it To replace the storage drawer Position the top side rails of the drawer on the range drawer guides Position the plastic slides on the rear sides of the drawer over the range base rails Push the drawer in until it stops Lift the front of the drawer and push it closed Clean under the range Range drawer guide Range base rail Broiler Pan Grid Do not clean the broiler pan or...

Page 29: ...ter solution To clean the outside of the door Use soap and water to thoroughly clean the top sides and front of the oven door Rinse well You may also use a glass cleaner to clean the glass on the outside of the door Do not let water drip into the vent openings See the Stainless Steel cleaning section Spillage of marinades fruit juices tomato sauces and basting materials containing acids may cause ...

Page 30: ...40 watt appliance bulb To replace the cover Place it into groove of the light receptacle Pull wire forward to the center of the cover until it snaps into place Connect electrical power to the range Cooktop Fluorescent Light When changing a fluorescent light do not touch the metal at the ends of the light The light is easily replaced with a fluorescent tube of the same wattage Before changing the f...

Page 31: ...ass cooktop To maintain and protect the surface of your new glass cooktop follow these steps Before you use the cooktop for the first time clean it with cleaning cream This helps protect the top and makes clean up easier Clean the surface with the cleaning cream after each use Rub a few drops less is better of the cleaning cream onto soiled area using a damp paper towel Buff with a dry paper towel...

Page 32: ...ounded Tools You Will Need Large blade screwdriver 1 4 hex head nutdriver Channel lock pliers Electrical Requirements CAUTION FOR PERSONAL SAFETY DO NOT USE AN EXTENSION CORD WITH THIS APPLIANCE REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER BEFORE BEGINNING INSTALLATION This appliance must be supplied with the proper voltage and frequency and connected to an individual properly grounded branch circuit...

Page 33: ...ion of a listed microwave oven or cooking appliance over the cooktop shall conform to the installation instructions packed with that appliance If cabinet storage is installed reduce risk by installing a range hood that projects horizontally a minimum of 5 beyond the bottom of the cabinets Make sure the wall covering countertops and cabinets around the range can withstand heat generated by the rang...

Page 34: ...uired A 50 amp range cord is not recommended but if used it should be marked for use with nominal 13 8 diameter connection openings Care should be taken to center the cable and strain relief within the knockout hole to keep the edge from damaging the cable NOTE A 4 conductor cord is to be used when the appliance is installed in a mobile home or when local codes do not permit grounding through the ...

Page 35: ...ng and into connector block until screw engages nut Be certain that the center wire is connected to the center screw of the connector block Tighten screws securely Attach ground wire to the frame of the range 3 Wire Power Cord Installation WARNING The neutral or ground wire of the power cord must be connected to the neutral terminal located in the center of the connector block The power leads must...

Page 36: ...inum wire is used see note below NOTE ALUMINUM WIRING Do not connect aluminum wire to the connector block Use copper building wire rated for the correct amperage and voltage to make 3 three 3 copper jumper wires Connect wire as per Step 4 or 5 depending on number of wires Splice copper wires to aluminum wiring using special connector terminals designed and UL approved for joining copper to aluminu...

Page 37: ...pproved for copper wire connection only If aluminum wire is used see note below NOTE ALUMINUM WIRING Do not connect aluminum wire to the connector block Use copper building wire rated for the correct amperage and voltage to make 3 three 3 copper jumper wires Connect wire as per Step 4 or 5 depending on number of wires Splice copper wires to aluminum wiring using special connector terminals designe...

Page 38: ...om spilled hot liquids or from the range itself Leveling the Range The range must be level Leveling feet are located at each corner of the base of the range Remove the storage drawer and using channel locks rotate the leveling feet in and out as required to level the range For instructions on how to remove and replace the storage drawer see the Care and cleaning of the range section One of the rea...

Page 39: ...g used or coarse particles before use Use cookware with smooth bottoms Tiny salt or sand were between scratches are not removable but will become less the cookware and the surface visible in time as a result of cleaning of the cooktop Cookware has been slid across the cooktop surface Areas of discoloration Improper cookware Marks from aluminum and copper pans as well as on the cooktop being used m...

Page 40: ...ad broil properly Door not open to the broil stop See the Using the oven section position as recommended Improper shelf position See the Broiling Guide being used Food being cooked Use the broiling pan and grid that came with your range in a hot pan Make sure it is cool Cookware not suited Use the broiling pan and grid that came with your range for broiling The probe is plugged into the Unplug and...

Page 41: ... CLEAR OFF pad Open the windows to during a clean cycle rid the room of smoke Wait until the LOCKED DOOR light goes off Wipe up the excess soil and reset the clean cycle Oven door will not Oven too hot Allow the oven to cool below locking temperature open after a clean cycle Oven not clean after a Oven controls not properly set See the Using the self cleaning oven section clean cycle Oven was heav...

Page 42: ...tage or surge Reset the clock If the oven was in use you must reset clock flashes it by pressing the CLEAR OFF pad setting the clock and resetting any cooking function Steam from the vent When using the convection This is normal feature it is normal to see steam coming out of the oven vent As the number of shelves or amount of food being cooked increases the amount of visible steam will increase B...

Page 43: ...Notes 43 Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service ...

Page 44: ...Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions Notes 44 ...

Page 45: ...otection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all y...

Page 46: ...or register online at www geappliances com 1 2 3 Model Number Serial Number Cut here Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our serv...

Page 47: ...p and the stainless edge original purchase It will also be replaced if the pattern wears off or if any of the radiant surface units burn out During this five year warranty you will be responsible for any labor or in home service Service trips to your home to teach you how to use the product Improper installation Failure of the product if it is abused misused or used for other than the intended pur...

Page 48: ...a substantial discount GE Consumer Service will still be there after your warranty expires Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally shou...

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