23
Before you call for service.
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not
need to call for service.
NO SOFT WATER – Most Common Problems:
Check the following before calling for service:
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from local water company, water test or call the GE Answer Center (800-952-5039 in US).
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the Breaking a Salt Bridge section.
Problem
Possible Cause
What to do
No soft water
Faucet or fixture where sample was
taken not plumbed to soft water.
NOTE:
Be sure sample is from a faucet
that does not mix soft and hard water.
For example, a single lever kitchen
faucet, if the cold side is plumbed to
hard water.
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some fixtures (outside faucets, toilets, etc.) from
soft water. From the outlet of the water soften-
ing system, trace the water flow path, in house
plumbing. If soft water is not directed to a faucet
or fixture where wanted, consult a plumber.
No salt in the brine tank or salt
bridged
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with recommended salt. Press (for 3 seconds)
the RECHARGE button to start an immediate
recharge and restore soft water supply.
External power supply unplugged
at wall outlet or power cable to
softener not connected. Fuse blown
or circuit breaker popped on circuit
to electrical outlet. Electrical outlet
on a circuit that can continuously be
switched off
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softening system, due to any of these conditions
and correct as needed. With the power supply
restored, observe the faceplate time display and
read Programming the Control section. NOTE:
the electrical outlet for the softener should be live
so it cannot be accidentally switched off.
Manual bypass valve in bypass
position
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-
erly, with the handle in the OUT position.
Valve drain hose pinched, plugged,
elevated too high or otherwise
restricted
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proper operation of the nozzle and venturi and
reduce or prevent brine draw during recharge..
Nozzle and venturi dirty, incorrectly
assembled or damaged
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instructions. With water pressure to the water
softening system off, take the nozzle assembly
apart. Inspect, clean and replace as needed.
Any foreign particle(s), scratches, nicks, etc. in the
passages can prevent operation. Be sure holes in
the gasket are centred over holes in the housing.
Summary of Contents for GXSF30V
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