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TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
Problem
Possible Causes
What To Do
Static occurs
No fabric softener was used
Try a fabric softener.
Bounce
®
Fabric Conditioner Dryer Sheets have been approved for
use in all GE Appliances dryers when used in accordance with the
manufacturer’s instructions.
Overdrying
Try a fabric softener.
Adjust setting to
Less Dry
or
Damp
.
Synthetics, permanent press
and blends can cause static
Try a fabric softener.
Collars and
waistbands still
wet at end of
cycle
The dryness monitor senses
that the body of the clothes
is dry
Choose
QUICK DRY
or
TIMED DRY
to dry damp collars and
waistbands. In the future, when drying a load with collars and
waistbands, choose
More Dry
.
Slight variation
in metallic color
This is normal
Due to the metallic properties of paint used for this unique product,
slight variations of color may occur due to viewing angles and
lighting conditions.
Dryer continues
to tumble after
display says
Complete
Wrinkle Care
was selected
Ensure
Wrinkle Care
option is not selected. For the
Steam
Refresh
cycle,
Wrinkle Care
will automatically be turned on
and cannot be turned off.
Door is too
foggy to see
clothes during a
steam cycle
Steam condenses on inner
door
This is normal.
Water seen on
inside of door
and top of lint
filter when
opening door
after steam
cycle
Steam condenses on these
surfaces
This is normal.
Small areas
on clothes are
damp after
steam cycle
Steam condenses on inner
drum
If using the
STEAM Dewrinkle
cycle, manually reduce the cycle
time. If using the
STEAM Refresh
cycle, add more garments to
the load.
Small amount of
water on floor in
front of dryer
Inadequate load size for
steam cycle selected, excess
steam condenses inside
cabinet and leaks out
If using the
STEAM Dewrinkle
cycle, manually reduce the cycle
time. If using the
STEAM Refresh
cycle, add more garments to
the load.
Water on floor in
back of dryer
Loose water hose connection
Tighten connection.
Hose missing rubber washer
at connection with valve
Install rubber washer provided with hose.
Water drips
from door when
opened after a
Steam Cycle
Steam condenses on inner
door
This is normal.
Cannot see
steam at
beginning of
cycle
Steam released at different
times in the cycle
This is normal.
Cannot see
steam during
cycle
The steam nozzle might be
clogged with debris from your
water supply
Call GE Appliances at
877.959.8688
to order nozzle
replacement kit
WE25M71
or to request a technician to replace
this for you.
Garments still
wrinkled after
steam cycle
Too many garments
Load fewer garments; manually increase time.
Garments still
wrinkled after
steam cycle
Lint filter not clean
Clean lint filter
Load is children/infant
garments
Use the
Steam Refresh
cycle
