49-60765
27
TROUBLESHOOTING TIPS
Problem
Possible Causes
What to Do
Humming or buzzing sounds
The compressor and fans for
cold air circulation can make this
sound.
This sound is normal.
Cracking or clicking sounds
The interior parts will make this
sound as they contract and
expand in response to temperature
changes.
This sound is normal.
The ice maker is not producing
ice, enough ice,or hollow cubes
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Turn on the ice maker at the control
panel. The ice maker icon will
illuminate.
The refrigerator is in Sabbath
mode (the Sabbath icon is
illuminated.
Press and hold the Sabbath control for
3 seconds to turn off Sabbath mode.
New installation
Wait 24 hours after installation for ice
production to begin.
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Straighten the water source line.
Water filter or bypass plug is not
installed
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Contact a licensed, qualified plumber.
Refrigerator is not connected to a
cold water pipe.
Make sure the refrigerator is connected
to a cold water pipe.
Dispenser is not operating
properly
Not connected to water supply or
water shutoff valve not opened.
Connect refrigerator to a water supply
and turn the water shutoff valve fully
open.
Removed the door recently.
Make sure the dispenser water tubing
and wire harness have been properly
reconnected.
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The water pressure to the home
determines the flow from the dispenser.
The water pressure must be at least
30 psi (207 kPa).
Refrigerator door is ajar.
Check for obstructions, and close the
door firmly.
Water is leaking from the
dispenser
Glass is not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to
3 seconds after releasing the dispenser
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continue to dispense a couple drops of
water after the lever is released.
New installation or recently
replaced water filter.
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water for 5 minutes.
Water from the dispenser is
warm
Water has not been dispensed
recently.
The first glass of water may not be
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recently.
Allow 24 hours for water to cool
completely.
No water in the Auto fill pitcher
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illuminate.
Troubleshooting Tips...
Before you call for service