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49-60765

27

TROUBLESHOOTING TIPS

Problem

Possible Causes

What to Do

Humming or buzzing sounds

The compressor and fans for 
cold air circulation can make this 
sound.

This sound is normal.

Cracking or clicking sounds

The interior parts will make this 
sound as they contract and 
expand in response to temperature 
changes.

This sound is normal.

The ice maker is not producing 
ice, enough ice,or hollow cubes

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Turn on the ice maker at the control 
panel. The ice maker icon will 
illuminate. 

The refrigerator is in Sabbath 
mode (the Sabbath icon is 
illuminated. 

Press and hold the Sabbath control for 
3 seconds to turn off Sabbath mode. 

New installation

Wait 24 hours after installation for ice 
production to begin.

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Straighten the water source line.

Water filter or bypass plug is not 
installed

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Contact a licensed, qualified plumber.

Refrigerator is not connected to a 
cold water pipe.

Make sure the refrigerator is connected 
to a cold water pipe.

Dispenser is not operating 
properly

Not connected to water supply or 
water shutoff valve not opened.

Connect refrigerator to a water supply 
and turn the water shutoff valve fully 
open.

Removed the door recently.

Make sure the dispenser water tubing 
and wire harness have been properly 
reconnected.

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The water pressure to the home 
determines the flow from the dispenser. 
The water pressure must be at least  
30 psi (207 kPa).

Refrigerator door is ajar.

Check for obstructions, and close the 
door firmly.

Water is leaking from the 
dispenser

Glass is not held under the 
dispenser long enough.

Hold the glass under the dispenser 2 to
3 seconds after releasing the dispenser 

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continue to dispense a couple drops of 
water after the lever is released.

New installation or recently 
replaced water filter.

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water for 5 minutes.

Water from the dispenser is 
warm

Water has not been dispensed 
recently.

The first glass of water may not be 

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recently.

Allow 24 hours for water to cool 
completely.

No water in the Auto fill pitcher

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illuminate.

Troubleshooting Tips...

 Before you call for service

Summary of Contents for G6S28TSLSS

Page 1: ...pany Manufactured under trademark license SAFETY INFORMATION 3 USE THE REFRIGERATOR Features 5 Controls 6 Dispensers 9 Auto Fill Pitcher 11 Doors 12 Storage Features 12 CARE AND CLEANING 13 INSTALLATION INSTRUCTIONS Preparing to Install the Refrigerator 16 Installing the Refrigerator 17 Installing the Water Line 22 Electrical Connection 24 Level Refrigerator 25 Align Doors 25 TROUBLESHOOTING TIPS ...

Page 2: ...nto every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registration ca...

Page 3: ...chanism while the refrigerator is plugged in SAFETY INFORMATION READ AND SAVE THESE INSTRUCTIONS WARNING To reduce the risk of fire explosion electric shock or injury when using your refrigerator follow these basic safety precautions Ŷ 7KLV UHIULJHUDWRU PXVW EH SURSHUO LQVWDOOHG DQG ORFDWHG LQ DFFRUGDQFH ZLWK WKH QVWDOODWLRQ QVWUXFWLRQV EHIRUH LW LV XVHG Ŷ 8QSOXJ WKH UHIULJHUDWRU EHIRUH PDNLQJ UHS...

Page 4: ...DJHG R QRW use a cord that shows cracks or abrasion damage along its length or at either end When moving the refrigerator away from the wall be careful not to roll over or damage the power cord CONNECTING ELECTRICITY WARNING ELECTRICAL SHOCK HAZARD Plug into a grounded 3 prong outlet R QRW UHPRYH WKH JURXQG SURQJ R QRW XVH DQ DGDSWHU R QRW XVH DQ H WHQVLRQ FRUG DLOXUH WR IROORZ WKHVH LQVWUXFWLRQV ...

Page 5: ...s 5 6KDOORZ RRU LQ 6 FH 6WRUDJH LQ 7 XWR LOO 3LWFKHU 8 DOORQ 3OXV RRU LQ RU HSHQGLQJ RQ 0RGHO 9 Crisper Humidity Control 2 10 ULVSHU UDZHUV 11 DOORQ RRU LQ 12 HOL UDZHU 2Q 6RPH 0RGHOV 13 8WLOLW RPSDUWPHQW 14 UHH HU 6WRUDJH UDZHU 2Q 6RPH 0RGHOV 15 XOO LGWK UDZHU 16 DWHU LOWHU 3 9 11 10 13 8 12 14 4 4 1 6 16 2 3 5 4 4 7 8 11 10 9 15 ...

Page 6: ...nd hold POWER for 3 seconds The icon will EH JUHHQ ZKHQ 21 DQG UHG ZKHQ 2 LOCK 7R RFN DQG 8QORFN WKH GLVSHQVHU DQG WKH UHIULJHUDWRU controls Ŷ 3UHVV DQG KROG 2 IRU VHFRQGV 7KH RFN LFRQ will illuminate to indicate the control panel is locked Ŷ 3UHVV DQG KROG 2 IRU VHFRQGV WR XQORFN 7KH Lock icon will turn off NOTE When Lock is activated any press of a control 21 ZLOO UHVXOW LQ DQ HUURU WRQH UNIT SE...

Page 7: ...unction sets the refrigerator FRPSDUWPHQW WR WR DFFHOHUDWH WKH FRROLQJ RI fresh food and protects the foods already stored from undesirable warming Ŷ 7R WXUQ RQ WKH 4XLFN RRO IXQFWLRQ SUHVV 48 COOL The Quick Cool indicator will illuminate Ŷ 7R WXUQ RII WKH 4XLFN RRO IXQFWLRQ SUHVV 48 COOL The Quick Cool indicator will turn off NOTE 4XLFN RRO ZLOO DXWRPDWLFDOO WXUQ RII DIWHU hours AUTO FILL Control...

Page 8: ...KDW FDQQRW EH FKDQJHG I LW DSSHDUV WKDW RXU GLVSHQVHU OLJKWV DUH QRW ZRUNLQJ VHH 7URXEOHVKRRWLQJ IRU PRUH LQIRUPDWLRQ DOOR AJAR When a door has been opened the Door Ajar icon will illuminate When a door has been left open for 5 minutes or longer WKH RRU MDU DODUP ZLOO VRXQG DQG WKH LQWHUQDO OLJKWLQJ will flash 7R VQRR H WKH DODUP IRU PLQXWHV SUHVV Door Ajar I D door is still ajar the door ajar ala...

Page 9: ... ZDWHU WKURXJK WKH ZDWHU GLVSHQVHU into a wide mouthed container to flush air from the water system it takes approximately 5 minutes to dispense 2 gallons of water NOTE As air is forced from the system water may spurt out of the dispenser Dispenser Drip Tray There is an insert in the dispenser drip tray The insert can be removed from the drip tray to carry to the sink to empty or clean Ŷ Push down...

Page 10: ...o ice does not fall outside of the glass IMPORTANT You do not need to apply a lot of pressure to the paddle to activate the ice dispenser Pressing hard will not make the ice dispense faster or in greater quantities 3 Remove the glass to stop dispensing NOTE Ŷ FH PD FRQWLQXH WR GLVSHQVH IRU VHYHUDO VHFRQGV after removing the glass from the dispenser paddle The dispenser may continue to make noise f...

Page 11: ...d are hand wash only as printed on each piece using warm water Be sure to WKRURXJKO ULQVH ERWK SDUWV DIWHU ZDVKLQJ W LV LPSRUWDQW to ensure that the float contained within the pitcher lid is moving freely Auto Fill Pitcher USING THE REFRIGERATOR XWR LOO 3LWFKHU Quick Cool Fridge Auto Fill Ice Maker Quick Freeze Freezer Units Select Dehumidify Vacation Quick Cool Fridge Auto Fill Power Hold 3 sec L...

Page 12: ...r supplied to your ice maker Avoid connecting the ice maker to a softened water supply Water softener chemicals such as salt can damage SDUWV RI WKH LFH PDNHU DQG OHDG WR SRRU TXDOLW LFH I D softened water supply cannot be avoided make sure the water softener is operating properly and is well maintained Ŷ I WKH LFH LQ WKH VWRUDJH ELQ FOXPSV WRJHWKHU EUHDN XS LFH XVLQJ D SODVWLF XWHQVLO DQG GLVFDUG...

Page 13: ...detergent in warm water Rinse surfaces with clean warm water and dry immediately to avoid water spots Stainless steel Stainless steel is corrosion resistant and not corrosion proof To help avoid corrosion of your stainless steel wash stainless steel surfaces with a clean soft cloth or sponge and a mild detergent in warm water Rinse surfaces with clean warm water and dry immediately to avoid water ...

Page 14: ...RQGHQVHU W LV ORFDWHG at the back of your refrigerator at the bottom behind the access cover Cleaning the condenser requires a philliips screwdriver vacuum cleaner and soft brush with a long handle To clean the condenser 1 Turn off the refrigerator 2 Turn the leveling legs at each front corner of the refrigerator counterclockwise until the rollers support the refrigerator 3 Roll the refrigerator o...

Page 15: ... TXHVWLRQV DERXW RXU ZDWHU SUHVVXUH FDOO a licensed qualified plumber Reverse Osmosis Water Supply I D UHYHUVH RVPRVLV ZDWHU ILOWUDWLRQ V VWHP LV connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi 276 to 414 kPa I WKH LFH PDNHU LV VWLOO QRW RSHUDWLQJ SURSHUO Ŷ Check to see whether the sediment filter in the reverse osmosis sys...

Page 16: ...W ZLOO KDYH WR be connected to a cold water line A GE Appliances water supply kit containing tubing shutoff valve fittings and instructions is available at extra cost from your dealer by visiting our website at GEAppliances com or from Parts and Accessories IMPORTANT Ŷ 8QSOXJ UHIULJHUDWRU RU GLVFRQQHFW SRZHU Ŷ HHS WKH GRRUV FORVHG XQWLO RX DUH UHDG WR OLIW them free from the cabinet Ŷ Provide addi...

Page 17: ...inge NOTE 2 127 remove the green ground screw D Lift up on the top hinge until the hinge SLQ LV UHPRYHG IURP WKH IUHH HU GRRU DQG then gently pull the wires and wire harness connector through the hinge pin NOTE R not tug on the wires or connector s as you pull them through the hinge pin E 3DUWLDOO RSHQ WKH IUHH HU GRRU DQG OLIW WKH door off of the center hinge pin Place the door on a soft covered ...

Page 18: ...or IMPORTANT 7KH ZDWHU OLQH 0867 EH disconnected from the door end of the connection to allow the water line to pass through the bottom hinge pin F Close the refrigerator door so that the door gasket will help hold the door in place while you are removing the center hinge pin G QVHUW WKH WLS RI D IODW EODGH VFUHZGULYHU between the hinge clip tab and the center hinge Pry the hinge clip away from th...

Page 19: ...al wiring and water line connections to avoid damaging them when moving the refrigerator through the doorway P Move the refrigerator to its final location before replacing the doors 3 REPLACE THE REFRIGERATOR DOORS A Remove the tape from the door light switch plungers and if removed reinstall the bottom and center hinges to the cabinet B Make sure the inner and outer cams are on the bottom hinge P...

Page 20: ...HFWRU until the top of the connector is aligned with the insertion mark Gently tug on the water line to make sure it is fully seated in the connector K Reconnect the electrical harness es that are threaded through the bottom hinge pin L Overlap the ring terminals on the ground wires one from the door and the other from the cabinet and then reinstall the ground screw making sure both ring terminals...

Page 21: ...from the door up through the top hinge pin and push the pin down into the door D 8VLQJ WKH WKUHH VFUHZV UHPRYHG HDUOLHU reinstall the top hinge to the top of the refrigerator cabinet E Reconnect the wire harness es and gently tuck the connections under the top hinge cover Reinstall the top hinge cover F ROORZ WKH SUHFHGLQJ VWHSV WR UHSODFH WKH ULJKW KDQG IUHH HU GRRU INSTALLING THE REFRIGERATOR Co...

Page 22: ...ore water in the line C 8VH D TXDUWHU WXUQ VKXWRII YDOYH RU WKH equivalent served by a 1 2 household supply line NOTE To allow sufficient water flow to the UHIULJHUDWRU D PLQLPXP PP VL H household supply line is recommended D 8VH PP 2 RXWVLGH GLDPHWHU VRIW copper tubing to connect the refrigerator to the water shutoff valve Ɣ 8VH D OHQJWK RI VRIW FRSSHU WXELQJ WKDW LV ORQJ enough to make the conne...

Page 23: ...eiling Press in on the tab to open the filter access door C Align the water filter so that the tip of the water filter cartridge is toward the cartridge KROGHU DQG WKH ZRUG URQW IDFHV RXWZDUG Push the filter into the cartridge holder until it is fully engaged NOTE 2 127 WZLVW WKH water filter D While continuing to press the filter into the cartridge holder gently swing the filter upward until it i...

Page 24: ...DFNLQJ V VWHP 6HH DWHU LOWHU 6WDWXV QGLFDWRU FILTER BYPASS PLUG IMPORTANT Ɣ To reduce the risk of property damage due to ZDWHU OHDNDJH RX 0867 XVH WKH ILOWHU E SDVV plug when a replacement water filter cartridge is not available Ɣ The bypass plug is installed in the same way as the water filter cartridge NOTE OORZ KRXUV WR SURGXFH WKH VW EDWFK RI LFH LVFDUG WKH ILUVW WKUHH EDWFKHV RI LFH SURGXFHG ...

Page 25: ...ngled or uneven You can adjust the height of each door to bring it back into proper alignment Door Adjustment Tool is provided The door alignment procedure consists of multiple small adjustments IMPORTANT Because the doors are replaced onto the hinges at the lowest position they cannot be lowered RX 0867 UDLVH WKH ORZHU GRRU RI HDFK GRRU SDLU XQWLO LW is even with the higher door Ɣ 7R UDLVH WKH KH...

Page 26: ...armer setting Refrigerator has an odor RRG LV QRW VHDOHG RU SDFNDJHG properly Reseal packaging Place an opened box of baking soda in the refrigerator replace every 3 months QWHULRU QHHGV WR EH FOHDQHG OHDQ WKH LQWHULRU 6HH OHDQLQJ RRG VWRUHG WRR ORQJ LVSRVH RI VSRLOHG IRRG Light does not come on Refrigerator is unplugged Plug into a grounded 3 prong outlet OLJKW LV EXUQHG RXW Contact a qualified t...

Page 27: ...ed to water supply or water shutoff valve not opened Connect refrigerator to a water supply and turn the water shutoff valve fully open Removed the door recently Make sure the dispenser water tubing and wire harness have been properly reconnected QDGHTXDWH ZDWHU SUHVVXUH The water pressure to the home determines the flow from the dispenser The water pressure must be at least 30 psi 207 kPa Refrige...

Page 28: ... setting Allow 24 hours for temperature to VWDELOL H Moisture on exterior interior of refrigerator High humidity This is normal during times of high KXPLGLW U VXUIDFH DQG DGMXVW temperature to slightly colder setting RRU RSHQHG IUHTXHQWO RU OHIW DMDU Limit door openings Check for items keeping the door from closing completely Open container of liquid in refrigerator Cover or seal container Water d...

Page 29: ...iances com AOO ZDUUDQW VHUYLFH LV SURYLGHG E RXU DFWRU 6HUYLFH HQWHUV RU DQ DXWKRUL HG XVWRPHU DUH technician To schedule service online visit us at www geappliances com RU FDOO SSOLDQFHV DW 5 6 3OHDVH have your serial number and your model number available when calling for service GE Appliances Refrigerator Warranty EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair ...

Page 30: ...eakers Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage caused by possible defects with this appliance Staple your receipt here Proof of the original purchase date is needed to obtain service...

Page 31: ...sure exceeds 80 psi you must install a pressure limiting valve Contact a plumbing professional if you are uncertain how to check your water pressure Do not install where water hammer conditions may occur If water hammer conditions exist you must install a water hammer arrester Contact a plumbing professional if you are uncertain how to check for this condition Do not install on hot water supply li...

Page 32: ...E Appliances extended warranty and learn about special discounts that are available while your warranty is still LQ HIIHFW RX FDQ SXUFKDVH LW RQ OLQH DQ WLPH SSOLDQFHV 6HUYLFHV ZLOO VWLOO EH WKHUH DIWHU RXU ZDUUDQW H SLUHV Q WKH 86 GEAppliances com ge service and support shop for extended service plans htm RU FDOO GXULQJ QRUPDO EXVLQHVV KRXUV Q DQDGD GEAppliances ca en support purchase extended wa...

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