Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit
GEAppliances.com
.
In Canada visit
www.GEAppliances.ca.
You may not need to call for service.
Problem
Possible Causes
What To Do
Start status
The door was opened or the
•
Press
the
Start
button once and close the door to start the dishwasher.
indicator light flashing
cycle
was interrupted.
Press
the
Start
button a second time when the dishwasher is running only
if you wish to cancel the cycle.
Dishwasher BEEPS
This is a reminder that your
•
Press
Start
and close the door.
once every minute
dishwasher door has been left
open during operation. It will
continue beeping until you press
Start
and
close the door
.
Display shows
Possible leak is detected
• Some models are equipped with leak detection and the cycle will be cancelled if
“LEAK DETECTED”
a leak is detected. The display will show “LEAK DETECTED”. Call for service.
Beeping at the end
This is normal. The dishwasher
• To turn off the double beep indicator (or re-activate it if it was previously
of the cycle
will beep twice at the end of the
turned off), press the
Heated Dry
button 5 times within 3 seconds.
(on some models)
cycle.
A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.
Dishes and flatware
Ultra Fine or Fine filter is clogged
• See the
Care and cleaning
section.
not clean
Low inlet water temperature
• Make sure inlet water temperature is correct (see the
Using the dishwasher
section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn
off the faucet. This ensures the entering water is hot. Select
Wash Temp
Boost
if
available.
Water pressure is temporarily low
• Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
• Clean the air gap or flush the disposer.
Improper rack loading
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the
Loading the dishwasher
section.
Poor performing detergent
• Use a highly rated detergent such as
Cascade
®
Platinum Pacs
.
Leak detected
• Some models are equipped with leak detection and the cycle will be cancelled if
a leak is detected. The display will show “LEAK DETECTED”. Call for service.
Spots and filming
Extremely hard water
• Use rinse agents such as
Cascade
®
Complete Rinse Aid
to prevent spots and
on glasses and
prevent new film buildup.
flatware
•
If water is extremely hard, a softener may be required.
Low inlet water temperature
• Make sure water temperature is at least 120°F (49°C).
Overloading or improper
• Load dishwasher as shown in the
Loading Place Settings
section.
loading of the dishwasher
Old or damp powder detergent
• Make sure detergent is fresh.
Rinse agent dispenser empty
• Refill with rinse agent such as
Cascade
®
Complete Rinse Aid
.
Too little or low performing
• Make sure you use the proper amount of highly rated detergent.
detergent
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