GEAppliances.com
Problem
Possible Causes
What To Do
Cloudiness on
Combination of soft water and
• This is called etching and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate
• See
A white film on glassware, dishware
and the interior
in this
free detergent
Troubleshooting
section.
Water temperature entering the
• This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Wrong detergent
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
Automatic Dishwashing Detergents have been approved for use in all
GE
dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Open the door, press and hold
Start
for 3 seconds, and close the door.
Repeat if necessary to pump out water.
Rinse agent was spilled
• Always wipe up rinse agent spills immediately.
Detergent left in
Dishes or utensils are blocking
• Reposition the dishes, so the water from the lower spray arm can flush
dispenser cups
the detergent cup
the detergent cup. See the
Loading the dishwasher
section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the
Loading the dishwasher
section.
• Don’t place large bowls or pots directly under the detergent dispenser.
Black or gray
Aluminum utensils have
• Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Dishes don’t dry
Low inlet water temperature
• Make sure inlet water temperature is at least 120°F.
•
Select
Heated Dry
.
•
Use
Wash Temp Boost
option.
• Select a higher cycle, such as
Wash Temp Sani (Sanitize)
or
Heavy.
Rinse agent dispenser is empty
• Check the rinse agent dispenser and fill as required.
Control panel responded
Door may not be completely
• Make sure the door is firmly closed.
to inputs but dishwasher
closed
never filled with water
Water valve may be turned off
• Make sure water valve (usually located under the sink) is turned on.
Flood float may be stuck
• Remove Ultra-Fine filter and lightly tap the piece under the ultra fine filter that
looks like a salt shaker. Replace the filter.
Stained tub interior
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•
GE
recommends
Cascade
®
Complete Rinse Aid
to help prevent hard water
hard water minerals
mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information. Alternatively, purchase Lemi Shine and follow
the directions on the label.
Dishwasher won’t run
Fuse is blown or circuit breaker
• Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the
circuit.
Power is turned off
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked
• Unlock control panel. See the
Getting started
section.
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