GE 31591 Owner'S Manual Download

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Appendix

Troubleshooting

Problem

Cause/solution

Cannot hear
a dial tone
when making a
landline call

> Increase the volume on the handset.
> Disconnect the telephone line cord from the base unit and

connect it to a known working telephone. If the known working
telephone operates properly, contact our customer support
center for warranty information.

Handset does
not ring

> = @ @
> Make sure your handset is charged.

You experience
audible static,
noise, or fading
in and out

> The handset may be near the end of range limit. Move the

handset closer to the base unit.

> If you are using a line with DSL service, make sure you have

&X
provider.

> Try to relocate the base unit and use the handset away from

sources of electrical interference.

Caller-ID
information is
not displayed
on landline
calls

> You must subscribe to Caller ID service from your landline

telephone service provider.

> Make sure the base unit is plugged directly into a telephone

modular jack. If you are using a line with DSL service, make
&X
service provider.

While on a
landline call,
new caller-ID
information is
not displayed

> You must subscribe to Caller ID with Call Waiting service from

your service provider/telephone company.

Summary of Contents for 31591

Page 1: ...Model number 31591 DECT 6 0 SKYPE CORDLESS TELEPHONE ...

Page 2: ... your warranty rights if you choose not to register Assistance and more information Retain your sales receipt as proof of purchase in the event warranty service is necessary For product assistance or for more information about accessories visit our website at www gephones com You can also call our customer service center at 1 877 394 9775 USA or 1 877 395 7907 Canada Attach your sales receipt here...

Page 3: ... Changing your password 19 Signing out of Skype 20 Viewing your account status 20 Entering characters Entering text and numbers 21 Switching input modes 21 Entering symbols 22 Character table for Skype 22 Character table for the phone 23 Handset settings Scrolling the handset 24 Setting the ringtone 24 Setting the ring volume 24 Setting the keypad tone 25 25 Setting the time 25 Setting the time fo...

Page 4: ...contact as a phonebook entry 47 Exchange contact details request 47 Viewing the details of the contact 47 Accepting a contact request 48 Declining a contact request 48 Blocking a contact request 48 Call history View call history 49 Accessing the call history 49 Call history options 50 Making a call from a call history list 50 Saving a call entry to your contact list 51 Deleting a call entry from a...

Page 5: ...rdless handset flash aA redial User s guide DECT 6 0 SKYPE CORDLESS TELEPHONE Model number 31591 Power adapter for base unit Ethernet cable us e n i Charger with power adapter attached What s in the box Your GE 31591 telephone system comes with the following components Parts checklist ...

Page 6: ...wer connections Skype account you can also set up a new account through your GE 31591 system Figure 1 shows the concept of using the GE31591 Skype phone us e n i flash aA redial Broadband connection K Landline connection K Figure 1 Internet connection In order to use your phone for Skype calls the base unit must be connected with an ethernet cable to an active Internet connection If you have no av...

Page 7: ...by a wall switch dimmer or timer The GE 31591 phone system will not function during a power failure outage Skype account To use Skype telephony via your phone you need a Skype account with a user name and password With Skype you can call for free when talking to other Skype users with Skype accounts You can buy Skype Credit to call non Skype users on their phone numbers For more information refer ...

Page 8: ... base unit is plugged into an electrical outlet receiving power and the landline is connected to a working telephone jack Figure 3 shows the back of the base unit and the positions of the jacks WAN TELLINE POWER 6VDC Ethernet cable jack Telephone line jack Power adapter jack Figure 3 Note that there is a power cord catch at the back of the base unit on the right side of the power adapter jack This...

Page 9: ...base Z regarding the use of the Internet and router The troubleshooting section in this user guide also provides more information on Internet connection problems NOTE When installing a new router you should be aware that it might take some time up to one hour before it is properly registered with your ISP CAUTION Use only the power adaptor that came with this unit Using other power adaptors may da...

Page 10: ...ry compartment and slide it upwards until it clicks into place flash aA redial Animated charging indicator 4 Place the handset onto the charger as shown An animated battery icon will display after a few minutes to show that the handset battery is successfully being charged For optimum performance _ Figure 6 CAUTION 1 Use only the supplied rechargeable battery or equivalent replacement battery See ...

Page 11: ...Installation 7 Installing the handset charger To install the charger simply plug the power adapter into an electrical outlet not controlled by a wall switch as shown in Figure 7 Figure 7 CAUTION z ...

Page 12: ...In Use Indicator Flashes when paging a handset Flashes when there is a regular incoming call On steady during landline calls X FIND button Press and hold to enter registration mode when adding GE 31590 accessory cordless handsets Initial setup ...

Page 13: ... operation press to cancel and exit without making changes Skype Press to access the Skype status menu during menu operation Pause Press to input when in editing mode If you need a pause between digits press and hold this key until a P appears in the display This inserts a 3 second pause in the dialing sequence Left Intercom While in menu press to scroll left Press to initiate an intercom call or ...

Page 14: ...ge This icon applies to both VMWI voicemail and Skype Voicemail Note that you have to subscribe to voice mail service from your telephone service provider Displays when there is a new event These includes software and contact request z Z someone wants to add you as a contact using Skype Shows the status of the battery For more information please refer to the Battery charging section on page 11 ...

Page 15: ...his usually happens when you install the battery into the handset for the Place the handset in the charger for at least 16 hours without interruption See Troubleshooting guide section on page 64 for help if the screen remains blank after charging and empty Battery power is low but not yet empty This happens after you have used the handset for some time Place the handset in the charger to charge wi...

Page 16: ...e Online Number SkypeIn allows landline and mobile phone users to call you using an Online Number In order to use SkypeIn you will need to pay for a number at www skype com Every Online Number comes with Voicemail included SkypeOut calls SkypeOut allows Skype users to call traditional phone numbers including mobile phones for a fee You need to purchase Skype Credit in advance and then debit the Sk...

Page 17: ...cemail an LED on select telephones to notify a telephone user of waiting voicemail messages on most North American public telephone networks and PBXs In other words it is the voicemail system for PSTN calls Skype Voicemail allows callers to leave voicemail messages for Skype users who are unavailable It is a feature provided by Skype and Skype charges a fee for the service Skype voicemail is thus ...

Page 18: ...highlight your desired language English Español or Français Select softkey 2 Use to highlight your desired country USA or Canada then press the Select softkey 3 The screen displays Connecting for a few seconds then the screen displays Successful Press the OK softkey 4 The idle screen displaying the time appears as shown Handset 12 02AM Menu Sign In Country Canada US Select Language Espanol Francai...

Page 19: ...e Sign In softkey You see two options Sign in to Skype sign in to Skype using an existing Skype account Create new account sign in to Skype by creating a new Skype account 2 Press to select Create new account and then press the Select softkey 3 Enter the new Skype username and then press the OK softkey 4 Enter the new Skype password and then press the OK softkey 5 Re enter the password in step 4 a...

Page 20: ...ng an existing Skype account Create new account sign in to Skype by creating a new Skype account 2 Sign in to Skype is highlighted Press the Select softkey and the Sign In screen will appear 3 If you are a new user to this phone press to select new user then press the OK softkey Enter a Skype User name and press the OK softkey OR If you are an existing user to this phone press to select the desire...

Page 21: ...e your name and password for auto reconnect Press the Yes softkey to automatically reconnect the next time you want to sign in Press the No softkey if you do not want to automatically reconnect 8 The screen displays Successful Press the OK softkey To switch to a Skype ID that already exists on this phone 1 Press the Menu softkey 2 Press redial or to select Skype Status and then press the Select so...

Page 22: ...le mode public and private details The public details are seen by all Skype users while the z Z 1 Press the Menu softkey 2 Press redial or to select Skype Status and then press the Select softkey 3 Press to select and then press the Select softkey 4 Press to select and then press the Select softkey 5 Press to select the desired setting and then press the Select softkey The settings available are S...

Page 23: ...een Follow the screen prompts to edit or remove the email address 6 The screen displays Successful Press the OK softkey Changing your password You can change the Skype password used for signing in to your Skype account For more information on how to create a new Skype account refer to the section Creating a new Skype account on page 15 1 Press the Menu softkey 2 Press redial or to select Skype Sta...

Page 24: ...ss the OK softkey Viewing your account status You can change the account status There are 3 options Skype credit SkypeIn and Voicemail Voicemail refers to Skype voicemail not the voicemail provided by your landline telephone service provider 1 Press the Menu softkey 2 Press redial or to select Skype Status and then press the Select softkey 3 Press to select Account status and then press the Select...

Page 25: ...imes as needed to display the desired character 3 Press the OK NOTES 1 To delete a character to the left of the cursor press the Clear softkey 2 To delete all the characters displayed on the screen press and hold the Clear softkey Example Entering the word PAUL Press 7 once P Press 2 once A Press 8 twice U Press 5 three times L Switching input modes There are three input modes uppercase A lowercas...

Page 26: ... then press the OK softkey 3 The symbol is entered in the lowercase or uppercase mode Character table for Skype Use the dial pad and the chart below to enter a Skype ID name or perform other Skype functions Each press of a particular key displays the character in the following order Dial pad key Character by number of key presses 1 2 3 4 5 1 1 _ 2 Aa Bb Cc 2 3 Dd Ee Ff 3 4 Gg Hh Ii 4 5 Jj Kk Ll 5 ...

Page 27: ...phonebook contact names or other menu items If you want to add the symbol press and hold Each press of a particular key displays the character in the following order Dial pad key Characters available on the phone 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 K z 0 K ª ...

Page 28: ...d then press the Select softkey 4 Press to select Ringtone and then press the Select softkey 5 Press to select the desired call type and then press the Select softkey 6 Press to select the desired ring tone and then press the Select softkey 7 The screen displays Successful Press the OK softkey Setting the ring volume You can set the handset ringer volume from Volume 0 Volume 5 or to Ascending 1 Pr...

Page 29: ...en press the Select softkey 3 Press to select Sounds and then press the Select softkey 4 Press to select and then press the Select softkey 5 Press to select On or and then press the Select softkey 6 The screen displays Successful Press the OK softkey Setting the time 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Time Date and then...

Page 30: ...e date 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Time Date and then press the Select softkey 4 Press to select Date and then press the Select softkey 5 Enter the current year month and date by modifying 2 digits for month and date and 4 digits for year If the date is June 13 2011 and you have chosen the MM DD YYYY date format ...

Page 31: ...u softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Time Date and then press the Select softkey 4 Press to select Date separator and then press the Select softkey 5 Press to select the desired date separator and then press the OK softkey 6 The screen displays a check mark and the updated date separator Press the OK Emergency calls IMPORTANT Skype does...

Page 32: ...make changes to the landline country setting after the initial setup The country choices are US and Canada 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Advanced and then press the Select softkey 4 Press to select Country and then press the Select softkey 5 Press to select the desired country setting and then press the Select soft...

Page 33: ...y 4 Press to select Registration and then press the Select softkey 5 The handset screen displays Press Find key for 3 seconds on the base unit for 3 seconds 7 Press the OK softkey on the handset 8 The handset screen displays Registration in progress and then Successful Press the OK softkey Setting the handset backlight You can set the length of time your handset backlight is on The choices availab...

Page 34: ...ful Press the OK softkey Finding a handset You can locate a misplaced handset by paging it from the base unit _ unit will ring 2 Press this base unit will stop ringing OR Press the OK softkey on a handset to stop the paging for that handset Naming your handset z the handset by changing the name 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press ...

Page 35: ... Select softkey to make the call Making a Skype ID call 1 Press aA 2 Enter the Skype ID you want to call 3 Press the Options softkey then press to select Call 4 Press the Select softkey or to make the call Making a SkypeOut call To make a SkypeOut call 1 Dial the phone number using the dial pad keys To insert a press and hold 2 Press the Options softkey then press to select SkypeOut call 3 Press t...

Page 36: ... call during the conversation press the Hold softkey Press the Resume softkey to resume conversation 7 If you want to end the call press the End softkey Answering a call When the phone rings press the Answer softkey or flash to answer the call NOTE Unlike traditional landline telephones other system handsets cannot automatically join a call in 3 way conference call section on page 37 Press the Rej...

Page 37: ...s the End softkey or This applies to regular landline call Skype ID call and SkypeIn call Muting the microphone the other party but the other party cannot hear you 1 Press during a call to mute the microphone 2 Press again to resume conversation Speakerphone Anytime during a call press on the cordless handset to switch between speakerphone and normal handset use Speakerphone activation can suddenl...

Page 38: ...e to call waiting service from your landline telephone service provider This feature allows you to receive calls while you are already on another landline call You will hear a call waiting alert tone when there is a second incoming call If you subscribe to both caller ID and call waiting with caller ID services the second caller s information is displayed after you hear the call waiting alert tone...

Page 39: ...isplayed 2 Press to select the desired handset and then press the Call softkey Handset 2 3 Press flash or to answer the intercom call Handset 1 4 To end the intercom call press or place the cordless handset in the charger NOTES 1 The intercom call can be cancelled before it is answered by pressing on the originating handset 2 If the called handset does not answer within 60 seconds the intercom cal...

Page 40: ...handset and then press the Call softkey Handset 2 3 Press flash to answer the intercom call from handset 1 To return to the external call Handset 1 4 Press the End softkey during the intercom call This ends the intercom call and returns to the external call Transferring a call Handset 1 1 Press during an external call 2 Press to select the desired handset and then press the Call softkey Handset 2 ...

Page 41: ...call Forwarding a Skype call A landline number A mobile number Another Skype ID Skype Voicemail Please note that in order to use Skype call forwarding you need to have Skype Credits Forward a Skype call to your Skype Voicemail You can forward all unanswered calls to your Skype Voicemail 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to selec...

Page 42: ...ftkey 7 Enter the landline mobile or SkypeID number that you want Skype calls forwarded to Press the Clear softkey if you need to modify the digits Press the OK softkey once the number is correctly entered 8 The screen displays Successful Press the OK softkey Changing the forwarding number 1 Press the Menu softkey 2 Press redial or to highlight Settings and then press the Select softkey 3 Press to...

Page 43: ... to highlight one of the 3 options listed below and then press the Select softkey Play Record OK softkey when you are Reset default 7 The screen displays Successful Press the OK softkey Blocking Skype ID calls or SkypeIn calls This privacy feature allows you to control Skype calls received Blocking Skype ID calls 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Sele...

Page 44: ...ct softkey 7 The screen displays Successful Press the OK softkey Viewing unblocking Skype users You can view or unblock Skype users in the blocked user list 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Skype call and then press the Select softkey 4 Press to select Block calls and then press the Select softkey 5 Press to select Bl...

Page 45: ...ress the Select softkey 4 Press to select Area code and then press the Select softkey 5 Enter the area code then press the OK softkey 6 The screen displays Successful Press the OK softkey To deactivate removing an area code 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Regular call and then press the Select softkey 4 Press to sele...

Page 46: ...s on names that you wish to add to your contact list When you add a name to your list an exchange contact details request is sent to the user The user can accept or decline the request When a request is accepted you can see when your contacts are online You can add a Skype contact and a regular landline contact The maximum number of entries in the contact list is 200 Contact display icons The foll...

Page 47: ...s displayed 6 Press to select the desired Skype contact and then press the Select softkey 7 The screen displays Successful Press the OK softkey 8 The message Send a request to see his her contact details appears Press the Yes softkey to accept Go to step 9 Press the No softkey to decline The system returns to idle mode 9 The Say hello screen appears press the OK softkey to send the default request...

Page 48: ...ontact and then press the OK softkey 7 The screen displays Successful Press the OK softkey Accessing the contact list There are two ways to acccess the contact list Press while in idle mode OR Press the Menu softkey then press redial or to display Contacts Press the Select softkey 1 Press in idle mode 2 Press to select the contact you want to view and then press the Options softkey 3 Press to sele...

Page 49: ...k contact to your SkypeOut contact list 1 Press in idle mode 2 Press to select the desired phonebook contact and then press the Options softkey 3 Press to select Save as SkyOut contact and then press the Select softkey 4 Enter the number of the contact and then press the OK softkey 5 Enter the name of the contact and then press the OK softkey 6 The screen displays Successful Press the OK softkey S...

Page 50: ... the Options softkey 3 Press to select Remove and then press the Select softkey 4 The screen displays Successful Press the OK softkey Blocking a contact µ to the user that you have blocked 1 Press in idle mode 2 Press to select the desired contact and then press the Options softkey 3 Press to select Block and then press the Select softkey 4 The screen displays Successful Press the OK softkey Unblo...

Page 51: ...her online status When adding a contact to your contacts list you will be prompted to specify if you z Z Z able to see the contact s online status z Z to their contacts list By accepting the request you allow the user to see your online status You can view the details of the contact who sent you a contact request before you choose to accept or decline the request or block the contact Viewing the d...

Page 52: ...key 4 The contact s name is displayed Press the Options softkey 5 Press to select Decline and then press the Select softkey 6 The screen displays Successful Press the OK softkey NOTE If you decline a contact request the contact can send additional requests To reject and block a contact z Z Blocking a contact request You can reject a contact request and block the contact if you do not want to recei...

Page 53: ...f Skype When you sign into Skype again the GE 31591 starts saving a new call history Your options under call history are Call history lists Description All events All missed incoming and outgoing calls Missed calls Incoming calls Outgoing calls Voice mails For more information on Voicemail refer to the section Voicemail on page 52 Contact requests For more information on contact requests refer to ...

Page 54: ...call from a call history list Your phone stores all the call records of the outgoing incoming and missed calls The most recent call record is stored at the top of the list You can return a call from the missed call or incoming call lists You can also redial a call you have dialed previously in your outgoing call list For outgoing calls the number is dialed using the same call type as before For ex...

Page 55: ...all entry in one of the call history lists 1 Press the Menu softkey 2 Press redial or to select Call History and then press the Select softkey 3 Press to select the desired call list and then press the Select softkey 4 Press to select the desired call entry and then press the Options softkey 5 Press to select Delete then press the Select softkey 6 A message displays 7 Press the Yes Deleting all ca...

Page 56: ... softkey 5 Press to select Voicemail 1 or Voicemail 2 and then press the Select softkey 6 Press to select and then press the Select softkey 7 Enter the desired number then press the OK softkey 8 The screen displays Connecting for a few seconds then the screen displays Successful Press the OK softkey Calling a voicemail box You can listen to your voicemails by calling the voicemail access number 1 ...

Page 57: ...nd then press the Options softkey 6 Press to select Clear VMWI and then press the Select softkey Skype Voicemail µ to this service from Skype For more information visit www skype com Options under Skype Voicemail Option Operation Play Play a Skype Voicemail message Details View the details of your Skype Voicemail Name number Delete Delete a Skype Voicemail message Call Return a call to the sender ...

Page 58: ...ress to select Options and then press the Select softkey 8 Press to select Record and then press the Select softkey to start recording OK softkey Playing your Skype Voicemail greeting 1 Press the Menu softkey 2 Press redial or to select Call History and then press the Select softkey 3 Press to select Voice mails and then press the Select softkey 4 Press to select Skype VM and then press the Select...

Page 59: ...icemail and press the Options softkey 6 Press to select My Greetings and then press the Select softkey 7 Press to select Options and then press the Select softkey 8 Press to select Reset Default and then press the Select softkey to reset your voicemail greeting to the default greeting provided by Skype Your personal greeting is deleted and the default greeting will be played to your callers Follow...

Page 60: ...to select Information and then press the Select softkey 5 View the information and then press the OK DHCP address DHCP will be deactivated You can reactivate DHCP Activating DHCP 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Network and then press the Select softkey 4 Press to select TCP IP and then press the Select softkey 5 An a...

Page 61: ...aved 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Network and then press the Select softkey 4 Press to select TCP IP and then press the Select softkey 5 Press to select Static IP and then press the Select softkey Z Yes settings in the network such as subnet mask gateway address and DNS etc 1 Press the Menu softkey 2 Press redial ...

Page 62: ...network 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Network and then press the Select softkey 4 Press to select Reset network and then press the Select softkey Z Yes ...

Page 63: ...arts and automatically logs into the Skype account you were using Changing the auto update setting 1 Press the Menu softkey 2 Press redial or to select Settings and then press the Select softkey 3 Press to select Advanced and then press the Select softkey 4 Press to select Software update and then press the Select softkey 5 Press to select Auto upgrade and then press the Select softkey 6 Press to ...

Page 64: ...ed and then press the Select softkey 4 Press to select Reset settings and then press the Select softkey 5 Press to select the desired method of resetting your phone and then press the Select softkey Reset all resets all the factory settings of your phone including the network settings Keep network resets all the factory settings of your phone except the network settings 6 The screen displays Press...

Page 65: ...il Rename Remove Block SkypeOut contact SkypeOut call Regular call Details Rename Remove Save to Phonebook go to Add Contact Call Send voice mail Rename Remove Block Contact details not known Request details Call Send voice mail Rename Remove Block Phonebook SkypeOut call µ Regular call Details Rename Remove Save as SkypeOut contact go to Add Contact ...

Page 66: ...ete all Unknown number to Contacts Skype K contacts SkypeOut call Regular call Save number Details Delete Delete all No number provided Details Delete Delete all Missed calls Incoming calls Outgoing calls Voicemails Skype VM Play Details Delete Call Send voice mail Add to contacts My greetings Landline VM Call Clear VMWI Contact requests Main Menu Sub menu 1 Sub menu 2 Sub menu 3 ...

Page 67: ...me 3 User name 4 User name 5 Online Status Online Away Do not disturb µ X Private details Change password Sign out Account status Skype credit SkypeIn Voicemail Add Contact Skype contact Enter name Searching SkypeOut contact Enter number Enter name Phonebook Enter number Enter name Settings Phone Preferred line Regular call SkypeOut call Always ask by Handset name Registration Language English Fra...

Page 68: ... Backlight 20 seconds 30 seconds by 1 minute Screen saver Regular call Area code Number Voicemail Voicemail 1 or Voice mail 2 Call number and Delete Skype call Voicemail Forward unanswered On or by My greetings Play Record and Reset default Call Forward Call forward On On or number Number Enter number Main Menu Sub menu 1 Sub menu 2 Sub menu 3 ...

Page 69: ...2 Hour 24 Hour Date Set date date format Date format DD MM YYYY MM DD YYYY YYYY MM DD Date separator º K K K º ºK K º Network Information List information for Static IP IP address Subnet mask Gate way Primary DNS Secondary DNS MAC Address TCP IP Static IP The follow ing displays only if Static IP is enabled and DHCP is disabled IP address Subnet mask Gateway Pri mary DNS Secondary Main Menu Sub me...

Page 70: ...Port Ports Reset network Advanced Country Canada US Reset settings Reset all Keep network Software update Check for update Skype SW v1 10 Firmware SW V1 2 Start Upgrade Auto Upgrade Device information Firmware ver Skype SW V1 10 Product ID Hardware rev Main Menu Sub menu 1 Sub menu 2 Sub menu 3 ...

Page 71: ...ore replacing all battery compartment covers 5 Plug the power adapters for the base and any chargers back into their power outlets Be sure not to use outlets that are controlled by wall switches or timers 6 Place all handsets in the chargers to charge without interruption for at least 30 minutes before use 7 Plug the telephone line and Ethernet cord into the base unit and verify operation For prod...

Page 72: ... the end of range limit Move the handset closer to the base unit If you are using a line with DSL service make sure you have X provider Try to relocate the base unit and use the handset away from sources of electrical interference Caller ID information is not displayed on landline calls You must subscribe to Caller ID service from your landline telephone service provider Make sure the base unit is...

Page 73: ...k to see if the IP address corresponds to the IP address of your Internet connection or if you are behind a proxy server Go to Skype Status menu and sign in as a Skype service user For more information refer to the section Signing into Skype on page 16 No connection between handset and base The handset is out of range Move closer to the base unit Make sure that the base unit is connected to a work...

Page 74: ...does not ring The Skype service status is set to or do not disturb Set your Skype service status to online The handset may be too far away from the base unit Move the handset closer to the base unit Problem Cause solution ...

Page 75: ...es to the same Internet connection Are there any special requirements for my Internet connection Yes You have to use an Internet connection that is Aways On Some broadband connections require that you log onto the Internet every time you wish to use it and the connection will automatically close after some time of inactivity Your GE 31591 does not work with such connections only with Always On con...

Page 76: ... name of the calling party µ View the status of your Skype service contacts on the handset display View Call History or Skype service calls and ordinary calls Contact list Create a new Skype service account Manual and automatic sign in to Skype service account View Skype Credits What is SkypeOut SkypeOut allows you to call landline and mobile numbers at very competitive prices There might be restr...

Page 77: ... GE 31591 as a conference phone Yes Your phone has a handsfree speakerphone and can connect a 3 party call between landline and Skype service calls Is it safe to call via Skype service Yes All your Skype service calls are encrypted thus increasing the safety and protection of personal information Is it safe to have my user data on the Skype Server located on a Skype Server not on your phone Can I ...

Page 78: ...uded with the purchase GE 31590 accessory _ accessory handset go to www gephones com Can I expand my GE 31591 with additional handsets Yes The GE 31591 will expand up to 4 handsets _ of the same Skype service account Can I divert an incoming Skype service call to a ª Yes However this requires you to have Skype Credits on your Skype service account Can I check my Skype Credit status Yes you can che...

Page 79: ...r rough treatment to the phone Clean the phone only with a dry soft cloth Never use cleaning agents paint thinner abrasive powder alcohol or other chemical products to clean the unit Doing so will damage the unit Retain the original packaging in case you need to ship the phone at a later date Important Safety Instructions Some of the following information may not apply to your particular product h...

Page 80: ...d on the product 12 To reduce the risk of electric shock do not disassemble this product Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 13 Do not expose the product to extreme temperatures such as areas near a hot radiator stove or in a hot car Do not place product upon other consu...

Page 81: ...en unused for long periods of time IF YOUR PRODUCT UTILIZES BATTERIES THE FOLLOWING ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED _ z 2 Do not use this product if the battery door is removed or missing 3 Replace batteries that appear to be swollen or have damaged wiring possible special disposal instructions damage to the eyes or skin It may be toxic if swallowed cause burns º burns or irritation to e...

Page 82: ...e Like other batteries of this type toxic materials could be released which might cause injury to persons or property damage battery Keep batteries out of the reach of children Remove batteries if storing over 30 days Use only the supplied rechargeable battery or replacement battery Visit our website at www gephones com to order a replacement battery if necessary SAVE THESE INSTRUCTIONS ...

Page 83: ... Z If this equipment is malfunctioning it should be unplugged from the modular jack until the problem is corrected Repairs to this equipment can only be made by the manufacturer or z with the limited warranty Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be ...

Page 84: ...te the equipment FCC RF Radiation Exposure Statement The installation of the base unit should allow at least 20 centimeter between the base and persons to be in compliance with FCC RF exposure guidelines For body worn operation the This device must not be co located or operating in conjunction with any other antenna or compliance could void the user s authority to operate the equipment Hearing Aid...

Page 85: ...IGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE This product meets ENERGY STAR program requirements for energy conservation Selecting ENERGY STAR products is a responsible way to save energy and money while protecting our environment ENERGY STAR is a U S registered mark The RBRC se...

Page 86: ...our dealer for service information This is the only warranty applicable to this product ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED CCT IS NOT LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL OR SIMILAR DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUE INABILITY TO USE THE PRODUCT O...

Page 87: ...lease have a paper and pencil handy to write down the warranty service return instructions OR You may visit our web site at www gephones com for troubleshooting FAQs and information on warranty service Accessibility If you have a disability or questions about how CCT s products can accommodate persons with disabilities please call our customer service center at 1 877 394 9775 USA or 1 877 395 7907...

Page 88: ... 84 Radio frequency band _ _ z _ z Base unit input voltage and current 6VDC 500mA Handset standby time _ Handset talk time Around 10 hours Handset charger input voltage and current 6VAC 300mA 2 4V 550mAh Ni MH ...

Page 89: ...set display language 28 Changing the landline country settings 28 Changing your online status 18 Changing your password 19 Characters table 22 23 Contact Blocking 46 Making a SkypeID call 32 PSTN contact 44 Removing 46 Renaming 46 Skype ID contact 43 SkypeOut contact 44 Unblocking 46 Contact list Accessing 44 Searching a contact 45 Contact request 47 Accepting 48 Blocking 48 Declining 48 Viewing t...

Page 90: ...32 Delete all 32 Details 32 Muting a call 33 N Network settings Resetting 58 Viewing 56 O Online status Away 18 Do not disturb 18 µ _º Online 18 P Phonebook 45 Phonebook entry Saving as SkypeOut contact 45 PPPoE 57 Pre dialing Regular call 31 Skype ID call 31 Preferred line 28 R Registering your handset 29 Regular call Making 31 Pre dialing 31 Ringtone 24 Ring volume Setting your country 24 S Scre...

Page 91: ...ates Checking 59 Viewing device information 59 Speakerphone 33 Switching Skype user ID 17 T Base unit layout 8 Three way Conference call 37 Time 25 Time format 26 Transferring a call 36 Troubleshooting guide 67 V Voicemail Calling 52 Deleting messages from 52 Landline voicemail 52 Sending to Skype ID contact 45 Voicemails service center Setting your country 52 Voice message waiting indicator 34 Vo...

Page 92: ...paces provided for future reference Account Username ID Password ___________ __________________ _____________ ___________ __________________ _____________ ___________ __________________ _____________ ___________ __________________ _____________ ___________ __________________ _____________ Skype account information ...

Page 93: ... 2011 CCT Tech USA Inc Distributed in the U S A by CCT Tech USA Inc Model 31591 P N 480 01240 000002 Version 1 07 2011 Printed in China is a trademark of General Electric Company and is under license by CCT Tech USA Inc Irving TX 75039 ...

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GE 31591, Owner'S Manual

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