GE 27918 User Manual Download

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Caller ID Error Message
• The unit displays this message if it detects anything other

than valid Caller ID information during the silent period

after the first ring. This message indicates the presence of

noise on the line.

No Caller ID
• You must be subscribed to the standard Name/Number

Caller ID service from your local telephone company to

receive CID information.

Battery Solutions

If you experience any of the following problems, even after

recharging the battery, you may need to replace the battery

pack:
•  Short talk time
•  Poor sound quality
•  Limited range
•  Charge indicator fails to turn on

Answering System Solutions

Can’t hear messages, beep, etc.
• Adjust speaker volume.
Time/Day setting stuck at 1 a.m Mon.
• Set the time clock.

Summary of Contents for 27918

Page 1: ...7 Series DECT 6 0 Cordless Handset Speakerphone Answering System User s Guide Your new GE telephone system is EXPANDABLE up to a total of 4 handsets by purchase of optional Model 27907 handset with charge cradle ...

Page 2: ...ining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and ...

Page 3: ... or a qualified installer US Number is located on the cabinet bottom REN Number is located on the cabinet bottom 2 Rights of the Telephone Company Should your equipment cause trouble on y our line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circum...

Page 4: ...s device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential inst...

Page 5: ...cations equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This ...

Page 6: ...lip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This 27907 telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to 1 93GHz frequency range SEE MARKING ON BOTTOM BACK OF PRODUCT RISKOFELECTRICSHOCK DONOTOPEN WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSETHIS PR...

Page 7: ...2 Telephone Jack Requirements 13 Installation 13 Digital Security System 13 Important Installation Guidelines 14 Handset Layout 15 Base Layout 16 Installing the Phone 17 Installing the Handset Battery 17 Base Station 18 Answering System Setup 19 Setting the Voice Prompt Language 20 Voice Time Day Stamp and Real Time Clock 20 Speaker Volume 21 Voice Instruction 21 Recording the Outgoing Announcemen...

Page 8: ...inger Volume 27 VIP Melody 28 Storing VIP Melody 29 Changing a Stored VIP Melody Record 30 Reviewing And Deleting Stored VIP Melody Record 30 Key Tone 31 Audio Predial 31 Message Alert for answering system 32 Rings to Answer for answering system 32 Security Code for answering system 33 Area Code 34 Tone Pulse 35 Registration 35 De Registration 36 Global De registration 38 Default Setting 38 ...

Page 9: ...all Waiting 43 Last Number Redial 43 Exit 44 Page 44 Handset to Handset Paging applicable only with additional handsets 45 Paging All Handsets from a Handset applicable only with additional handsets 45 Paging from the Base Group Page 46 Mute 46 Receiver Volume Control 46 Volume Boost 47 Intercom Operation applicable only with additional handsets 47 Making an Intercom Call 47 Receiving an Intercom ...

Page 10: ...mber 54 Storing CID Records in Internal Memory 55 To Replace a Stored CID Record 56 Deleting a CID Record 56 Deleting All CID Records 57 Memory 57 Storing a Name and Number in Memory 57 Storing the Last Number Dialed 59 Inserting a Pause in the Dialing Sequence of a Stored Number 60 Reviewing Records Stored in Memory 60 Changing Records Stored in Memory 60 Deleting Records Stored in Memory 61 Dial...

Page 11: ...eadset 70 Connecting the Belt Clip 70 Connecting an Optional Headset to the Handset 70 Changing the Battery 71 Battery Safety Precautions 72 Display Messages 73 Answering System Display Messages 76 Handset Sound Signals 77 Troubleshooting Guide 77 Telephone Solutions 77 Caller ID Solutions 79 Battery Solutions 80 Answering System Solutions 80 Causes of Poor Reception 81 General Product Care 82 Ser...

Page 12: ... future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 27907 Make sure your package includes the items shown here Base Handset Telephone line cord AC power adaptor Handset battery pack Belt clip Battery compartment cover Wall mou...

Page 13: ...harges to your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these ap...

Page 14: ...nstallation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically design...

Page 15: ...n 4 play stop button 7 review button 8 skip button program mute button redial button pause ringer button INT intercom button erase button flash answerer button exit button memory button CALLER ID VOLUME 5 caller id volume up button Voice Mail Waiting Indicator VMWI Visual Ringer display CALLER ID VOLUME 6 caller id volume down button ...

Page 16: ... button skip button language button DAY CHECK button HOUR button MIN minute button Message Counter indicator page button SPEAKER volume 5 6 buttons ans on off answerer on off button memo button announce button delete button message speed button charge in use indicator ...

Page 17: ...ry Ni MH which is compatible with this unit 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way black wire red...

Page 18: ...hone wall jack RJ11C and place your cordless telephone on a level surface such as a desktop or tabletop or you may mount it on the wall 2 Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack 3 Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base ...

Page 19: ...tor listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position Answering System Setup This section shows you how to set up your answering system to receive incoming calls Before you begin the set up process you must turn on the answering system Press the ans on off button to turn the answering system on and off The MESSAGES indicator ...

Page 20: ...hows in the message counter NOTE To change to English press the language button again En shows in the message counter NOTE In remote access mode the system follows the selected language The voice prompt language cannot be switched remotely Voice Time Day Stamp and Real Time Clock 1 Make sure the answering system is ON 2 Press and hold the DAY CHECK button to set the day of the week 3 Press and hol...

Page 21: ...t CID record Speaker Volume Use the volume 5 or 6 buttons to adjust speaker volume on the base to a comfortable level L1 is the minimum speaker volume and L8 is the maximum Voice Instruction If you need additional assistance press the review button in standby mode and follow the voice instructions Recording the Outgoing Announcement For best results when recording you should be about nine inches f...

Page 22: ...cement press the announce button and release it when you hear the beep Or press the delete button while the announcement is reviewing Sample Outgoing Announcement Hi this is use your name here I can t answer the phone right now so please leave your name number and a brief message after the tone and I ll get back to you Thanks NOTE The maximum recording time for the outgoing announcement is 2 minut...

Page 23: ...es You may program the following items in main menu Room Monitor and Handset Setup Room Monitor applicable only with additional handsets 1 Make sure your phone is OFF not in talk mode 2 Press the mute program button to go to the main menu 3 Press caller ID volume 6 or 5 button to scroll to ROOM MONITOR 4 Press mute program button to enter ROOM MONITOR menu ROOM MONITOR EXTENSION shows in the displ...

Page 24: ...rom the receiving handset NOTE For room monitoring mode to work the originating handset must NOT be on the cradle NOTE While in room monitoring mode the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call You may press the SPEAKER button to quit room monitor and answer the call NOTE While in room monitoring mode the originating handset can be switched to mon...

Page 25: ...er Security Code Area Code Tone Pulse Registration Deregistration and Default Setting NOTE During programming you may press the exit button at any time to exit the sub menu and return to the menu Language From the Handset Setup Menu 1 Pressthecaller ID volume 6 or 5 buttontoscrolltothe SETLANGUAGE sub menu 2 Press mute program button to enter the menu SET LANGUAGE 1ENG 2FRA 3ESP shows in the displ...

Page 26: ...to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter I Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for t...

Page 27: ...on to scroll to the desired setting 1 through 20 You will hear a sample of the ringer tone melody you select 4 Press the mute program button to save your selection You will hear a confirmation tone and the selected ringer tone shows in the display NOTE You must have the Ringer Volume set to ON for ring tone to signal an incoming call Ringer Volume From the Handset Setup Menu 1 Pressthecaller ID vo...

Page 28: ...pecific melody to someone you want to get your attention when the person calls When a VIP melody is assigned and that person calls the unit rings the normal ring for the first ring and then follows with VIP melody ring You may choose from ten different polyphonic melodies and may store up to 10 VIP records NOTE This feature ONLY works when the following conditions are met 1 You have subscribed to ...

Page 29: ...ord 4 Press mute program button to display SELECT MEMORY NOTE If the memory location does not contain any CID memory records and you are trying to mark a specific record as VIP MELODY then SELECT MEMORY will not be displayed Instead NO USER MEMORY will display in prompt to alert the user 5 Press caller ID volume 6 or 5 button to view the records from memory to be selected as VIP 6 Press mute progr...

Page 30: ...LACE VIP shows in the display you must press mute program button on the handset to confirm replacement Reviewing And Deleting Stored VIP Melody Record From the Handset Setup Menu 1 Press the mute program button to enter to VIP MELODY menu 2 Use the caller ID volume 6 or 5 button to scroll to the desired VIP Melody Record 3 If you want to delete the information press the delete button on the handse...

Page 31: ...ting 4 Press the mute program button to confirm and the key tone setting shows in the display Audio Predial The handset will announce the numbers as you press 0 9 on the keypad while in pre dialing mode From the Handset Setup Menu 1 Press the caller ID volume 6 or 5 button to scroll to the AUDIO PREDIAL sub menu 2 Press mute program button to enter the menu AUDIO PREDIAL 1ON 2 OFF shows in the dis...

Page 32: ...menu 2 Press mute program button to enter the menu NEW MSG ALERT 1ON 2OFF shows in the display 3 Use the touch tone pad to enter the selection or use the caller ID volume 6 or 5 button to scroll to the 1ON or 2OFF The default setting is 2OFF 4 Press the mute program button to confirm You will hear a confirmation tone and the new setting shows in the display Rings to Answer for answering system Thi...

Page 33: ...t answers after the 5th ring if there are NO new messages This allows user to access their answerer from another location and then hang up after 4 rings to save long distance charges Security Code for answering system You can access the answering system from a tone dialing telephone in another remote location The security code is required for remote access and it prevents unauthorized access to yo...

Page 34: ...e and begin again Area Code From the Handset Setup Menu 1 Press the caller ID volume 6 or 5 button to scroll to the AREA CODE sub menu 2 Press mute program button to enter the menu SET AREA CODE shows in the display 3 Use the touch tone pad to enter your 3 digit area code 4 Press the mute program button to confirm You will hear a confirmation tone and the new area code shows in the display NOTE To...

Page 35: ...hear a confirmation tone and your selection shows in the display Registration Your packaged handset s are pre registered and ready to use It is not recommended that a handset be registered again unless absolutely necessary From the Handset Setup Menu 1 Press the caller ID volume 6 or 5 button to scroll to the REGISTRATION sub menu 2 Press the mute program button to enter the menu REGISTRATION 1YES...

Page 36: ...X is the handset number You may now rename your handset Refer to Step 3 4 of Handset Name Section NOTE IF you are re registering the handset through the handset menu to rename your handset you must go to the Handset Name Section and start from the beginning step De Registration De registration cancels registration During the de registration process keep the handset near the base From the Handset S...

Page 37: ...te program button and MOVE NEAR TO BASE displays for 2 seconds then CONFIRM 1YES 2NO appears in the display 6 Press the touch tone pad to select 1YES or 2NO or use the caller ID volume 6 or 5 button to scroll to 1YES or 2NO 7 If you select YES press the mute program button to confirm DE REGISTER shows in the display You will hear a confirmation tone Then HANDSET X DEREGISTERED shows in the display...

Page 38: ... from the base by pulling the plug out of the back of the unit 2 Press and hold the Page button and while holding the Page button reconnect the power 3 Continue to hold the Page button until the charge in use light flashes rapidly 4 Release the Page button 5 Press and release the page button on the base once All handsets are de registered and HANDSET NEEDS REGISTRATION shows in the display Default...

Page 39: ...button to move the cursor to 1YES or 2NO NOTE If you choose YES all the settings in the programmable menu are returned to factory default setting 4 Press the mute program button to save your selection You will hear a confirmation tone Telephone Operation Visual Indicators Base The indicator on the base will flash to alert you to an incoming call during paging or if you have a message waiting from ...

Page 40: ...top of the handset flashes when you receive a new message from your service provider Also it serves as a Visual Ringer function It will flash when there is an incoming call Speakerphone Operation NOTE If you are using the speakerphone remain close to handset so the party you are speaking to can hear you If you are using the handset and want to switch to the speakerphone press the SPEAKER button pr...

Page 41: ...ALL BACK or SPEAKER button 2 When finished press the TALK CALL BACK or SPEAKER button to hang up NOTE You may enter up to 32 pre dial digits NOTE If you want to delete the pre dial number you entered press the delete button until all of the digits are erased Answering Calls 1 When the phone rings press the SPEAKER button on the handset OR Pick up the handset and press the TALK CALL BACK button 2 W...

Page 42: ...y disconnected Ringer HI LO OFF Shortcut There are two ways to set the ringer to HI LO OFF One is the traditional way as described in the Programming Functions Handset Setup Ringer Volume menus The other one is this short cut to ringer menu 1 Make sure the phone is OFF not in talk mode 2 Press the pause ringer button to display SET RINGER 1HI 2LO 3OFF 3 Use the touch tone pad on the handset to sel...

Page 43: ... call shows on the handset display To connect to the waiting call press the flash answerer button on the handset and your original call is put on hold To switch between the two calls press the flash answerer button TIP Do not press the TALK CALL BACK button on the handset to activate a custom calling service such as call waiting or call will disconnect Last Number Redial You may redial a number up...

Page 44: ...You may choose from three last dialed numbers 4 Press the TALK CALL BACK button The number dials automatically If you get a busy signal and want to keep dialing the number press the redial button to quickly redial the number Exit Press the exit button to exit a menu function and return to the standby screen Page The page feature helps you locate a misplaced handset To send and receive pages all ha...

Page 45: ...andset or press the exit button on the receiving handset Paging All Handsets from a Handset applicable only with additional handsets 1 Make sure the originating phone is OFF not in talk mode 2 Press and release the int button on a handset PAGING EXTENSION shows in the display 3 Use the touch tone pad to enter the handset number you want to page 1 to page Handset 1 2 to page handset 2 etc and 5 to ...

Page 46: ... private off line conversation use the MUTE feature The party on the telephone line cannot hear you but you can hear them 1 Press the mute program button The handset display shows MUTE ON 2 Press the mute program button to cancel and return to your phone conversation Receiver Volume Control When the handset is ON in talk mode you may adjust the receiver volume by pressing the caller ID volume 6 or...

Page 47: ...ume level can still be adjusted after the Audio Boost Feature is enabled by using the CALLER ID VOLUME 6 or 5 button Intercom Operation applicable only with additional handsets The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line allowing you to still receive incoming calls Making an Intercom Call 1 Make sure the handset is OFF ...

Page 48: ...ther handset to deactivate the intercom NOTE The system is expandable up to 4 handsets by purchase of optional Model 27918 handset with recharge cradle When 4 handsets are registered the system can handle 2 separate intercom operations at once for example 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset Receiving an Intercom Call When you receive an intercom call...

Page 49: ...e private two way intercom conversation You may also have a three way conversation between the external caller and the handsets or you may transfer the external telephone call to another handset NOTE Before you intercom page another handset you must decide whether you want to create a two way or a three way conversation Two Way Calling 1 During an external call press the int button and use the tou...

Page 50: ...G shows in the originating handset s display NOTE PAGING FROM shows in the display on the receiving handset and the receiving handset presses the int or TALK CALL BACK button to answer the intercom 3 When the receiving handset connects press the format conf button on the originating handset to conference with the receiving handset and the external caller CONFERENCE shows in the display on the orig...

Page 51: ... tone PAGING shows on the originating handset s display and PAGING FROM shows on the receiving handset s display 3 When the receiving handset connects press the TALK CALL BACK button on the originating handset to transfer the call OR 4 Press the TALK CALL BACK button on the originating handset to transfer the call If the receiving handset does not answer within 30 seconds the originating handset r...

Page 52: ...ur local phone company This information can include the phone number date and time or the name phone number date and time Time Date Number of calls Caller ID name Caller ID phone number Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company if you receive an incoming call and you are using the GE multi handset system a beep indicates the presence of...

Page 53: ... to monitor the information and decide whether or not to answer the call Storing CID Records In CID Memory If you are not at home or cannot answer your telephone s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable When the 41st call is received the oldest Caller ID record 1st call is automatically deleted You may review ...

Page 54: ... Make sure the phone is OFF not in TALK mode 2 Use the caller ID volume 6 or 5 button to display the desired record 3 Press the TALK CALL BACK or SPEAKER button The number dials automatically NOTE Depending on a how the incoming caller s phone number is formatted when it is received and b whether or not you previously pre programmed your local area code into the set up menu you may need to adjust ...

Page 55: ...re CID information in the phone s internal memory NOTE It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory 1 Make sure the phone is OFF not in talk mode 2 Use the caller ID volume 6 or 5 button to scroll to the desired CID record 3 Press the Memory button to display SELECT MEMORY 01 50 4 Use the touch tone pad ...

Page 56: ...ernal user memory The handset will display UNABLE TO STORE To Replace a Stored CID Record 1 Repeat steps 1 through 3 in Storing CID Records in Internal Memory After you enter the memory location REPLACE MEMO shows in the display 2 Press the Memory button again and the new CID record replaces the old memory in that location You will hear a confirmation tone Deleting a CID Record 1 Make sure the pho...

Page 57: ...L shows in the display 4 Press delete button to erase all of the current CID records The display shows DELETED followed by NO CALLS NOTE Press the exit button to return to the standby mode without deleting any CID records Memory Each handset can store up to fifty 20 digit numbers with up to 15 character names in memory for quick dialing This memory feature is in addition to the CID memory log whic...

Page 58: ...h of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter I Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for t...

Page 59: ... transfer all three redial numbers into internal user memory 1 Make sure the phone in OFF not in TALK mode 2 Press redial button to display the most recent redial number 3 Use the caller ID volume 6 or 5 button to scroll to desired redial number 4 Press memory button to display SELECT MEMORY 01 50 5 Use touch tone pad to enter two digit desired memory location 01 through 50 Display will show ENTER...

Page 60: ...eeded to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence Reviewing Records Stored in Memory 1 Make sure the phone is OFF not in talk mode 2 Press the memory button to display SELECT MEMORY 01 50 3 Press the caller ID volume 6 or 5 buttons to scroll the records or use the handset s tou...

Page 61: ...n The display shows DELETE 5 Press the delete button to delete the record DELETED shows in the display NOTE If you don t want to change or delete a record simply press the exit button or wait for one minute to exit the review mode automatically Dialing a Number from Memory 1 Make sure the phone is ON in talk mode by pressing the TALK CALL BACK or SPEAKER button 2 Press the memory button to display...

Page 62: ...s a calling card number used for a frequently called long distance number The following example shows how you can store each part of the dialing sequence and use chain dialing to make a call through a long distance service The Number For Memory Location Long Distance Access Number 7 Authorization Code 8 Frequently called long distance number 9 1 Make sure the phone is ON in talk mode by pressing t...

Page 63: ...w messages Shows total number of old messages b Message counter has a flashing number displayed There are new messages Shows total number of old and new messages c Message counter has bars Answerer is off d Message counter has an F flashing on the display Memory is full e Message counter has a CL flashing on the display Clock is not set since power up or after power failure f Message counter has s...

Page 64: ... k Message counter has SP on the display Spanish is selected as the current voice prompt during language selection NOTE While the messages are playing the message counter will display the messages in the order they were received NOTE The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes Leaving a Message Memo Use the memo feature to leave ...

Page 65: ...lly stops recording when you activate the handset or pick up an extension phone TIP Make sure the volume on the base is set loud enough to hear your incoming calls Message Playback The message counter lets you know when you have message s or new message s To play the messages press the PLAY STOP button While a message is playing you may do the following Press the corresponding PLAY STOP button to ...

Page 66: ...rase some messages so the answering system may record new messages Erasing Messages You may erase messages in the following three ways To erase a message while it is playing 1 Press and release PLAY STOP button 2 Press the review and skip buttons to select and play the message you want to erase 3 Press the delete button the current message is erased and the next message plays To erase all previous...

Page 67: ... with the cordless handset or from any tone dial compatible telephone Cordless Handset Use the corresponding handset keys just like you would use the base buttons see Answering System Setup The button functions are located on the handset above each number key For example to play messages Press the flash answerer button The display shows ANSWERER REMOTE ACCESS Press the play stop button to play the...

Page 68: ...k to the person or press the flash answerer button to stop screening the call Accessing the Answering System from Another Location You can access your answering system from any touch tone phone by entering your 3 digit security code during the playing of outgoing announcement or after you hear the outgoing announcement 1 Dial the telephone number to which the answering system is connected 2 While ...

Page 69: ...urn off on answerer 4 Review voice menu options 7 Memory Full When answering system memory is full the system answers after 10 rings beeps and waits for you to enter the 3 digit security code If you don t enter the security code within 8 seconds the phone hangs up You should erase some messages so the answering system can record new messages NOTE The unit also answers after the 10th ring if it is ...

Page 70: ... optional headset hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the TALK CALL BACK button to answer a call or make ca...

Page 71: ...3 Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset 4 Insert the new battery pack and connect the cord to the jack inside the battery compartment 5 Put the battery compartment door back on 6 Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 16 hours prior to first use or ...

Page 72: ... metal Hydride battery listed in the User s Guide Keep batteries out of the reach of children Remove batteries if storing over 30 days NOTE The RBRC seal on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or ...

Page 73: ... to charge for a period of time before it can resume normal function DELETE ALL Prompt asking if you want to erase all CID records DELETE CALL ID Prompt asking if you want to erase the CID record showing on the display DELETE Prompt asking if you want to erase one of the 50 records stored in the phone s memory DUPLICATE NUMBER Under VIP melody feature if the desired number record was selected in a...

Page 74: ...HANDSET NAME Prompt telling you to enter the user name for the registered handset HANDSET NEEDS Indicates you must register a non REGISTRATION registered handset prior to use INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy Indicates no CID information was received you are not subscribed to CID service or CID service is not working LINE I...

Page 75: ...ovider NEW CALL XX XX represents the number of new CID records not reviewed NO CALLS Indicates there are no CID records in memory NO USER MEMORY Indicates the memory location contains no user memories and the user is trying to mark a specific user record for VIP MELODY OUT OF RANGE May indicate handset is too far away from the base or that the power has been interrupted Move closer and check conne...

Page 76: ...r the CID information was not sent Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system 0 59 Indicates the total number of messages CL blinking The voice time day stamp needs to be set Answering system is turned off An blinking The system is answering a call F blinking Answering system memory is full Six bars blinkin...

Page 77: ...nstallation steps Make sure the base power cord is connected to a working electrical outlet Make sure the telephone line cord is connected to the base and the wall jack Connect another phone to the same jack If it doesn t work the problem might be your wiring or local service The handset may be out of range of the base Move closer to the base Make sure the battery is properly charged for 16 hours ...

Page 78: ...Make sure the handset ringer software switch is set to on The handset may be out of range of the base Move closer to the base You may have too many extension phones on your line Try unplugging some extensions Check for a dial tone You experience static noise or fading in and out The handset may be out of range of the base Move closer to base Make sure base is not plugged into an electrical outlet ...

Page 79: ...ks up and no communication between the base and cordless handset Unplug the power adaptor from the electrical outlet and the back of the base Remove the handset battery Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 16 hours Caller ID Solutions No Display Charge the battery for 16 hours Or replace the battery Make sure t...

Page 80: ... the standard Name Number Caller ID service from your local telephone company to receive CID information Battery Solutions If you experience any of the following problems even after recharging the battery you may need to replace the battery pack Short talk time Poor sound quality Limited range Charge indicator fails to turn on Answering System Solutions Can t hear messages beep etc Adjust speaker ...

Page 81: ...ay stop button during playback and stopped the message Won t respond to remote commands You must use a tone dial phone This phone does not support pulse rotary dialing Make sure to enter the correct security code Did unit hang up If you take no action for a period of time it automatically hangs up Causes of Poor Reception Aluminum siding Foil backing on insulation Heating ducts and other metal con...

Page 82: ...o keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use strong cleaning agents paint thinner abrasive powder alcohol or other chemical products to clean the unit Doing so will damage the finish Retain the original packaging in case you need to ship the phone at a later dat...

Page 83: ...essly approved by Thomson Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this ...

Page 84: ...o Predial 31 Auto Standby 42 B Base Layout 16 Base Station 18 Battery Safety Precautions 72 Battery Solutions 80 Before You Begin 12 Belt Clip and Optional Headset 70 C Caller ID CID 52 Caller ID Solutions 79 Call Timer 42 Call Waiting Caller ID 52 Causes of Poor Reception 81 Chain Dialing from Memory 62 Changing a Stored VIP Melody Record 30 Changing Records Stored in Memory 60 Changing the Batte...

Page 85: ...ages 66 Exit 44 F FCC RF Radiation Exposure Statement 6 Flash Call Waiting 43 G General Product Care 82 Global De registration 38 H Handset Layout 15 Handset Name 26 Handset Setup 25 Handset Sound Signals 77 Handset to Handset Paging 45 Hearing Aid Compatibility HAC 6 I Important Installation Guidelines 14 Information for DECT Product 6 Inserting a Pause in the Dialing Sequence 60 Installation 13 ...

Page 86: ...ounter Indicator 63 Message Playback 65 Mute 46 P Page 44 Paging All Handsets from a Handset 45 Paging from the Base Group Page 46 Parts Checklist 12 Pre Dialing 41 Programming Functions 23 Programming the Telephone 23 R Receiver Volume Control 46 Receiving an Incoming Call During an Intercom Call 49 Receiving an Intercom Call 48 Receiving CID Records 53 Recording the Outgoing Announcement 21 Regi...

Page 87: ... Screening Calls from the Handset 68 Security Code 33 Service 83 Setting the Voice Prompt Language 20 Speakerphone Operation 40 Speaker Volume 21 Standby Screen 23 Storing a Name and Number in Memory 57 Storing CID Records In CID Memory 53 Storing CID Records in Internal Memory 55 Storing the Last Number Dialed 59 Storing VIP Melody 29 T Table of Contents 7 Telephone Jack Requirements 13 Telephone...

Page 88: ...uide 77 Two Way Calling 49 U Using Intercom with External Telephone Calls 49 V VIP Melody 28 Visual Indicators 39 VMWI Visual Ringer Indicator on Handset 40 Voice Instruction 21 Voice Time Day Stamp and Real Time Clock 20 Volume Boost 47 W Wall Mounting the Base 20 Index ...

Page 89: ...r of the original product s warranty period How you get service Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service F...

Page 90: ...t your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls Any additional information should be obtained from your dealer Installation and setup service adjustments Batteries Damage from misuse or neglect Products which have been modified or incorporated into other products Products purchased or serviced outside t...

Page 91: ...n given by Thomson Inc its agents or employees shall create a guaranty or in any way increase the scope of this warranty Repair or replacement as provided under this warranty is the exclusive remedy of the consumer Thomson Inc shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this pr...

Page 92: ...limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA This warranty does not apply Contact your dealer for warranty information ...

Page 93: ...ion To place order have your Visa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering We are required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability Prices are subject to change without notice ...

Page 94: ...Model 27907 00019188 Rev 0 Dom E 07 11 Printed in China Thomson Inc 10330 North Meridian Street Indianapolis IN 46290 2007 Thomson Inc Trademark s Registered Marca s Registrada s ...

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