15
T
ROUBLESHOOTING
G
UIDE
Problem
Solution
No dial tone when
• You must press a line button to get a dial tone.
you pick up handset
No dial tone when
you press a line button
• Check hook switch. Does it pop up when handset
is picked up?
• Make sure phone line cord is connected.
Can't hear other party
• Check handset or speaker volume.
Can’t be heard by
• Make sure handset cord is securely plugged in.
other party
• Make sure phone cord is securely plugged in.
• Make sure MUTE indicator is off.
Will not dial.
• Make sure TONE/PULSE is set to correct position.
Phone doesn’t ring
• Check RINGER VOLUME.
• Make sure ringer is turned on.
• Could have too many phones on one line. (See
FCC registration information regarding REN)
Low handset or
• Check the volume settings .
speaker volume
Line indicator lights but
• Is ringer off?
phone doesn’t ring.
Telephone continues to
• You must press the line number to answer a call.
ring after handset is
picked up.
Memory dialing
• Make sure you entered numbers correctly.